Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff at check-in
Cons:
Language barrier with staff
Limited food options and amenities

Categories

Cleanliness
8.8
Very clean and well-maintained rooms, as mentioned in several reviews.
Service
9.2
Friendly staff noted in multiple reviews, though some had language barrier issues.
Location
9
Convenient location near the motorway and gas station, although it may be noisy.
Room Quality
8.7
Rooms are described as clean and comfortable, but some faced issues with bedding quality.
Amenities
8.5
Limited amenities mentioned, but free coffee and water were appreciated.
Value for Money
8.7
Good value for clean accommodations, despite some complaints about check-in.
Food and Beverage
8.3
Limited food options available on site, noted in reviews.
Overall Experience
9.2
Overall positive experience with minor complaints regarding specifics.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 07:49

Property Description

Convenient Location and Family-Friendly Amenities
Located in Ratingen, just a short distance from popular attractions like Grugapark and Villa Hügel, Serways Hotel Hösel offers a comfortable stay with its shared lounge, free parking, and a restaurant. Ideal for families, the hotel also features a children's playground and family rooms for added convenience.

Modern Rooms with Essential Amenities
The hotel's rooms are thoughtfully equipped with essential amenities including a desk, flat-screen TV, private bathroom, and complimentary WiFi. Guests can enjoy a restful night's sleep with the provided bed linen and towels, while the wardrobe adds a touch of convenience to the stay.

Convenient Services and Nearby Airport
For added convenience, the hotel offers an ATM on-site and free WiFi throughout the property. Additionally, with Düsseldorf Airport just 11 km away, traveling to and from Serways Hotel Hösel is a breeze. Book your stay now for a memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1000 reviews
Cleanliness: 8.8
Service: 9.2
Location: 9
Room Quality: 8.7
Amenities: 8.5
Value for Money: 8.7
Food and Beverage: 8.3
Overall Experience: 9.2
A
Anne • family_with_children • de
9
Empfehlenswerte Unterkunft für einen Kurztrip
Pros:

Die Unterkunft ist gut erreichbar. Trotz der Lage direkt an der Autobahn ist es ruhig.
Das Zimmer war sauber und es war alles vorhanden was man brauchte.

Cons:

Ich habe nichts zu beanstanden

2026-06-05 • via Nuitee
R
Raishel • extended_group • nl
9
2026-06-04 • via Nuitee
V
Vahid Vafadar • solo_traveller • de
10
2026-06-03 • via Nuitee
E
El Mansuori • solo_traveller • de
10
Pros:

Todo bien

2026-06-03 • via Nuitee
T
Tracey • solo_traveller • za
8
Pros:

The location is great and for a staff staffless hotel, it was well organized

Cons:

As I was using a mobility scooter, it would have been nice to have a ramp directly across the lift to get to the store

2026-06-02 • via Nuitee
A
Adam • family_with_children • gb
10
2026-06-01 • via Nuitee
J
Jens • solo_traveller • de
9
Pros:

Rundum einfach gut.

Cons:

Nichts

2026-06-01 • via Nuitee
A
AHemmi • solo_traveller • de
10
Perfekt kommen gerne wieder!
Pros:

Sehr gute Lage, man kann als Hotelgast auf die Autobahn Auffahren oder Abfahren in das Hotel oder den Ort. Einchecken in der Tankstelle, 24/7 jemand da! Parkplätze ausreichend vorhanden und gut erreichbar, Ladesäulen auch vorhanden. Zimmer klein aber ausreichend, sauber und in gutem Zustand. Bad großzügig mit begehbarer Bodenebener Dusche. Fahrstuhl vorhanden. Von der Autobahn nichts zu hören wegen der sehr guten Verglasung. Vorteil als Hotelgast, 25% auf alles im Shop, Café und Burger King.

Cons:

Nur Zwei Kleinigkeiten, Einsehbahr von außen und wenn man die langen Vorhänge zu zieht könnte es ohne Tageslicht etwas Dunkel im Zimmer sein, Badespiegel könnte für Kleine Personen durch die Vormauerung des WC und Waschbecken zu hoch und zu weit weg sein(Alternativ gibt es noch einen Bodeneben Spiegel im Zimmer, zum Schminken, könnte wie anfangs erwähnt etwas dunkel sein)

2026-06-01 • via Nuitee
C
Cornelia • family_with_children • de
10
2026-06-01 • via Nuitee
V
Victoria • couple • de
8
2026-06-01 • via Nuitee
J
Justin Ehnert • solo_traveller • de
10
2026-05-31 • via Nuitee
V
Vahid Vafadar • solo_traveller • de
9
2026-05-28 • via Nuitee
S
Stefano • solo_traveller • it
5
Pros:

Sicuramente un albergo pulito e utile per chi trovandosi in autostrada ha necessità di riposarsi. Il personale è stato cordiale e simpatico.

Cons:

Dallo scarico della doccia usciva una puzza allucinante, quindi obbligatorio avere le finestre aperte, ma stando vicino alla autostrada non è stato il massimo per i rumori. La colazione si fa fuori alla stazione di servizio e sinceramente definirla minimal è ottimistico, una fetta di prosciutto, una fetta di formaggio, un caffe, in pratica è la colazione che offrirebbe la stazione di servizio a menu fisso. Oltretutto uscire alle 7 di mattina al freddo e poi ritornare in stanza è stato veramente un disagio.

2026-05-26 • via Nuitee
J
Jamil • couple • ps
9
مكان جيد سأعود اليه في المرات القادمة
Pros:

النظافه

Cons:

كل شيء جيد

2026-05-26 • via Nuitee
E
El Mansuori • solo_traveller • de
10
Pros:

Alles

2026-05-26 • via Nuitee
D
Danny • couple • nl
10
2026-05-25 • via Nuitee
D
Dick • solo_traveller • nl
8
praktische uitvalslokatie aan de snelweg
Pros:

praktische uitvalslokatie aan de snelweg

Cons:

ligging aan de snelweg (maar dat wisten we)

2026-05-25 • via Nuitee
J
Jeannette • solo_traveller • de
8
Pros:

Die Sitzgruppe im Vorraum war super bequem.

Cons:

Es gab nichts zubeanstanden.

2026-05-20 • via Nuitee
I
ITSMI • couple • fr
8
Pros:

confortable et silencieux à tous niveaux malgré la situation près de l'autoroute.

En venant de Dusseldorf par contre, l'endroit est un peu difficile à trouver mais peut-être notre GPS avait un problème. Autrement l'hôtel est parfait pour une escale, la salle de bain est confortable et propre, le lit est douillet. Bouteille d'eau, café et machine à café à disposition gratuitement. Serviette et savon douche et shampoing à disposition également. Rapport qualité prix excellent !

Cons:

dommage qu'au niveau de la restauration il n'y a qu'un Burger King et pas de petit restaurant avec de la nourriture plus saine. Mais sinon vraiment rien à signaler.

2026-05-20 • via Nuitee
I
ITSMI • solo_traveller • fr
8
Pros:

Propres et confortable, rapport qualité prix excellent. Silencieux et pratique pour une escale entre l Allemagne et le pays bas.

Cons:

RAS

2026-05-18 • via Nuitee