Hotel Guarocuya

Hotels
•
Independent
7 (58 reviews)
162 C. Mercedes, Santo Domingo, Distrito Nacional, 10210 , Santo Domingo , DO
1-8097572911

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Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Garden
Designated smoking area
Wheelchair accessible
Outdoor furniture
Outdoor entertainment area
Casino nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Clean room

Categories

Cleanliness
7.71
The room was reported as clean.
Service
8.18
Margarita at reception is very friendly.
Location
6.72
Standard quality for this hotel tier.
Room Quality
6.67
Standard quality for this hotel tier.
Amenities
6.7
Standard quality for this hotel tier.
Value for Money
6.66
Standard quality for this hotel tier.
Food and Beverage
6.71
Standard quality for this hotel tier.
Overall Experience
6.68
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:58

Property Description

Scenic Terrace and Garden Views
Enjoy the breathtaking views from the terrace and garden at Hotel Guarocuya. The perfect spot to unwind after a day of exploring the vibrant city.

Modern Amenities
Stay connected with complimentary wireless internet access available throughout the property. Relax in the 15 air-conditioned rooms equipped with Smart televisions and private furnished patios.

Convenient Location
Located in Santo Domingo, Hotel Guarocuya offers easy access to popular attractions like Calle El Conde and Cathedral Primada de America. With Malecon and Sambil Santo Domingo just a 5-minute drive away, your stay promises both comfort and convenience.

Book a memorable stay at Hotel Guarocuya and experience the best of Santo Domingo.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (CDC)

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7
Based on 58 reviews
Cleanliness: 7.71
Service: 8.18
Location: 6.72
Room Quality: 6.67
Amenities: 6.7
Value for Money: 6.66
Food and Beverage: 6.71
Overall Experience: 6.68
A
Alejandrina
4
Pros:

Malas instalaciones

2025-10-13 • via Nuitee
A
Alejandrina
8
Pros:

Habitación limpia

2025-09-28 • via Nuitee
G
Gaby • partner
10
Pros:

Margarita en recepción es muy amable!

2025-09-28 • via Nuitee
L
Luisa • friends
8
Pros:

Excelente

2025-08-12 • via Nuitee
O
Ogungbola
2
Pros:

My expectations was caught short with their bad management and unfriendly ecosystem

2025-07-06 • via Nuitee
V
Verified traveler
10
Pros:

Staff was polite. location was convenient and walkable.

2025-07-01 • via Nuitee
O
Octavio
4
POOR COSTUMBRE SERVICE
Pros:

There was a problem with the date of reservation, the owner did not accept to change it neither refound it. I lost my money

2025-05-24 • via Nuitee
D
David
10
Great.
Pros:

It was amazing, It feels like home.

2025-05-20 • via Nuitee
V
Vhiarly
10
Pros:

Excelente! Recomendado!!

2025-03-31 • via Nuitee
T
Tina • family
10
Pros:

Terrible place to stay didn't even get a room paid for a room on Expedia and got there and they said they can't honor the price that was on Expedia. Turned us away but offered us to pay $3,000 pesos for a room. Very rude unhelpful I do not recommend staying at this property. There was other people that booked on Airbnb had the same problem that I had with the computer and they let them walk in and stay. Horrible place

2025-03-18 • via Nuitee
F
Felix • family
4
Pros:

No manejan la información de reservación después de pagar, difícil acceso a la habitación (segundo nivel y escalera muy estrecha), no tenía agua para ducharse y no servía la luz del baño.

2025-03-17 • via Nuitee
J
Jose
10
Pros:

Margarita is great. Very helpful and friendly

2025-03-02 • via Nuitee
A
Alberto • partner
6
Pros:

The toilet was not working pro properly, you have to flush by hand.

2025-02-25 • via Nuitee
M
Mariolli • partner
2
Pros:

This is horrible experience for me . This hotel should not recommend. The sheets were stained the walls were cracking , the paint is chipped. We had mosquitoes in the room. The room was dirty and dusty.

2025-02-10 • via Nuitee
E
Eilen
6
Pros:

Los cuartos terribles, las paredes húmedas, los muebles de las habitaciones en malas condiciones. El Cuarto no tenía luz

2025-02-03 • via Nuitee
A
Atilano
6
Pros:

The property is in dire need of maintenance. The staff is helpful but, communicating is a problem, not language related. They had a weird system of rationing water that I couldn't understand. Imagine having to request the water to be turned on to flush the toilet during the day!

2025-01-20 • via Nuitee
J
james • partner
8
Pros:

I always love staying there.

2025-01-12 • via Nuitee
A
Ainsley
2
Pros:

I have being traveling here for work for over fifteen years, this has been the worst Hotel. The sewer gas within the room, unkept property deferred maintenance, untrained staff. This place needs help.

2025-01-06 • via Nuitee
L
Lisianette
10
Pros:

Excelente lugar muy cerca de las mejores atracciones de la zona colonial

2024-12-21 • via Nuitee
L
Lisiannette
10
Pros:

Excelente lugar y muy céntrico. Su staff es excelente

2024-11-27 • via Nuitee