The Passage Apartments

Hotels
9.5 (277 reviews)
Garibai, 23 , San Sebastián , es

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Clean and well-equipped apartments
Friendly service
Cons:
Unexpected price increase
Poor communication before arrival

Categories

Cleanliness
9.69
The apartments were described as very clean and well-kept.
Service
9.66
Guests appreciated the flexible service and efficient communication.
Location
10
The location was frequently praised as perfect and central.
Room Quality
9.65
Rooms were noted to be well-equipped, new, and comfortable.
Amenities
9.68
Amenities provided were commended for being useful and of good quality.
Value for Money
8.65
Value was questioned due to high pricing relative to the duration of stay.
Food and Beverage
8.69
No specific food and beverage reviews were mentioned.
Overall Experience
10
Positive sentiments about the overall stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:06

Property Description

Luxurious Accommodation in the Heart of San Sebastián

Modern Amenities: The Passage Apartments offer fully equipped units with air conditioning, kitchen facilities, and a flat-screen TV. Enjoy the convenience of a safety deposit box, free WiFi, and complimentary toiletries in your private bathroom.

Prime Location: Nestled in a historic building, our recently renovated apartments are just steps away from La Concha Beach and Zurriola Beach. Explore nearby attractions like Ondarreta Beach, Calle Mayor, and Victoria Eugenia Theatre with ease.

Concierge Services: Let us enhance your stay with sightseeing tours and a paid airport shuttle service. Whether you're traveling with family or require facilities for disabled guests, The Passage Apartments cater to all your needs.

Book your stay at The Passage Apartments now for a memorable experience in San Sebastián!

Important information:

The reception is open from Monday to Sunday from 10:00 a.m. to 1:00 p.m. and from 2:30 p.m. to 6:30 p.m.

The Standard Apartment is located on the first floor.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.5
Based on 277 reviews
Cleanliness: 9.69
Service: 9.66
Location: 10
Room Quality: 9.65
Amenities: 9.68
Value for Money: 8.65
Food and Beverage: 8.69
Overall Experience: 10
S
Silvii couple es
9
2026-01-22 via Nuitee
M
Maria Francesca extended_group it
10
Noi siamo stati molto bene ci tornerei volentieri è una struttura che equipaggia in maniera molto completa gli appartame
Pros:

Molto bella la posizione, il design dell’appartamento e i servizi. È un palazzo ristrutturato molto bene nel centro della città comodo a tutto.

Cons:

La finestra della camera da letto era un po’ mal funzionante e bisogna essere avvisati che essendo in centro città sino dalle prime ore si sentono rumori dalla strada noi soggiornavamo al secondo piano dalla parte della strada, affacci molto belli ma che portano rumore forse è anche un tema di infissi non adeguati per l’isolamento acustico

2026-01-19 via Nuitee
S
Sebastien family_with_children fr
9
Pros:

Location is amazing, a Stones thrown from the bachillerato on one side and the buzzy distrito on the other, but yet sitúate in a quien Street.

Cons:

Couldnt boil water to Cook pasta because the hob want powerfull enough

2026-01-19 via Nuitee
T
teresa extended_group pt
10
2026-01-09 via Nuitee
L
Ljiljana couple es
10
Very comfortable and cozy, great location
Pros:

Very comfortable and clean, in a perfect location. Staff was also very responsive and kind.

2026-01-05 via Nuitee
A
Arda Inan couple nl
9
a better experience than expected.
Pros:

Location; simply perfect. You can walk to almost everywhere in the city, and many public transportation options are available at stops just 50 meters away. We stayed in a studio room. The marble accessories, designer cabinet, overall cleanliness of the room, as well as the bathroom and kitchen were absolutely excellent. Using a code for check-in and check-out is also very convenient, as it allows complete independence without needing assistance from anyone.

Cons:

Room could be bigger.

2025-12-28 via Nuitee
S
Sean extended_group us
10
Pros:

Good communication. Competent staff - professional. Great location!

2025-12-26 via Nuitee
K
Katsuhiro family_with_children be
10
Pros:

部屋も十分広く快適に過ごせました。シャワールームが2つあったのもgood。立地も素晴らしく10歳の娘でも旧市街まで歩ける距離でした。

2025-12-24 via Nuitee
J
Jonathan family_with_children es
10
2025-12-23 via Nuitee
C
Carlos couple es
10
2025-12-21 via Nuitee
R
Roberto extended_group es
10
2025-12-20 via Nuitee
R
Rosario family_with_children es
10
2025-12-09 via Nuitee
M
Marta family_with_children es
10
2025-12-09 via Nuitee
C
CARMELO family_with_children es
10
Estuvimos muy cómodos y muy céntricos
Pros:

La ubicación, la comodidad de las camas, la limpieza

2025-12-09 via Nuitee
S
Sara family_with_children es
10
Repito 100%
Pros:

Los apartamentos están en pleno centro, el nuestro además daba a un patio interior bastante amplio y muy silencioso y tranquilo. Muy limpio, acogedor y bien decorado. Tiene todo tipo de menaje en la cocina y en el baño. El gel de Nuxe con olor a miel era maravilloso.

Cons:

Me gustó todo.

2025-11-28 via Nuitee
R
Rafa family_with_children es
10
Excelente y
Pros:

La ubicación, la facilidad de acceso con el código, el apartamento por dentro muy nuevo y el servicio, ya que son flexibles con la entrada y salida.

2025-11-24 via Nuitee
M
Marta couple es
10
Perfecto!
Pros:

Apartamento perfectamente equipado, todo muy nuevo, con una ubicación estupenda. Todo de 10.

Cons:

Nada

2025-11-23 via Nuitee
M
MONMENEU couple es
5
Pros:

La ubicación

Cons:

Hasta no recibir la factura no se ve que has pagado por 2 noches 700 €!!!!!! Pues estuvimos 9 noches y nadie indicó esta subida. Aprovechan la carrera que había ese fin de semana para ROBAR A LOS CLIENTES que están más tiempo..

2025-11-14 via Nuitee
L
Linda couple gb
10
A lovely apartment in a perfect location
Pros:

The location is perfect, in a quiet street but only a few minutes walk from the busier parts of San Sebastián, both the newer and the old town, and the beach. If you want to travel a bit further out ( the beautiful ChillidaLeku sculpture park for instance), the local bus services are very good, cheap and easy to use.
I was contacted by email a couple of days before our arrival to make an online payment and also to do an online check-in. After a quick phone call to The Passage to verify ( thanks for your help Merin), that was done and I received the entry code. ( this took a couple of tries initially, but then it was fine, and easier than carrying keys), and we were very grateful to be able to access our apartment early , rather than just dropping our bags off. Most communication was by email, very quick and efficient.
It was also nice to have the apartment cleaned and fresh linen midway through our stay ( this applies to stays of 6 nights or more). It was easy to arrange at a time convenient to us.
We also appreciated the umbrellas in the lobby…..a couple of days were very rainy!
The apartment is very well equipped and had everything we needed. We didn’t cook any meals but it was nice to have a few things on hand for a snack, and a bottle of wine in the fridge. The selection of teas, coffee and little milks provided was very useful too.
Everything was very comfortable and of good quality, and the bed was great. There are lots of electrical sockets, and a USB charger by the bed.
Thank you for a great stay, we will be back in San Sebastián again soon, and would definitely stay at the Passage again.

Cons:

The only thing I found difficult was the security safe, which was on the bottom of the storage unit. I had to crouch on the floor & use my phone torch to access the lock !

2025-11-08 via Nuitee
M
Mathias family_with_children es
10
2025-11-04 via Nuitee