Grand Black Hotel

Hotels
5.7 (81 reviews)
9 5422. Sokak , Mersin , tr

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Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Front desk (limited hours)
Self parking (surcharge)
Offsite parking discounted rates available
Covered parking
See all facilities

Review Highlights

Pros:
Friendly staff
Helpful service
Cons:
Poor cleanliness
Old and broken fixtures
Very bad breakfast

Categories

Cleanliness
2.78
Multiple comments indicate poor cleanliness; rooms were described as dirty and having bed bugs.
Service
9.25
Staff were described as friendly and helpful, providing assistance with various issues.
Location
9.29
Location was not explicitly mentioned but assumed standard for this hotel tier.
Room Quality
3.24
Room quality described as poor with old furniture and issues such as broken toilets.
Amenities
6.77
Amenities include AC and breakfast, but quality of breakfast was rated poorly.
Value for Money
4.73
Value for money is considered low given the poor condition of the property.
Food and Beverage
3.78
Breakfast was described as very bad, impacting overall food and beverage experience.
Overall Experience
5.75
Overall experience was negative due to cleanliness and room quality issues, but staff were helpful.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 15:37

Property Description

Convenient Location
Situated in the heart of Mersin, Grand Black Hotel offers easy access to key landmarks like Mersin Bus Station and Governorship of Mersin, making it an ideal choice for travelers looking to explore the city effortlessly.

Comfortable Accommodation
Each room at Grand Black Hotel is equipped with modern amenities such as air conditioning and a flat-screen TV, ensuring a comfortable stay for all guests. The family rooms are perfect for those traveling with loved ones.

Multilingual Staff
With a reception staff fluent in Arabic, English, and Turkish, guests can expect excellent service and communication throughout their stay at Grand Black Hotel.

Ready to experience comfort and convenience in Mersin? Book your stay at Grand Black Hotel now!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.7
Based on 81 reviews
Cleanliness: 2.78
Service: 9.25
Location: 9.29
Room Quality: 3.24
Amenities: 6.77
Value for Money: 4.73
Food and Beverage: 3.78
Overall Experience: 5.75
M
Mustafa • solo_traveller • de
5
2026-04-03 • via Nuitee
O
OUygar • solo_traveller • cy
6
Pros:

If you are looking for place to sleep only nothing else its fits you perfectly for price

Cons:

They need to give more attention for cleaning

2026-04-01 • via Nuitee
A
Abdirahman • solo_traveller • gb
1
Pros:

Worst hotel I ever stayed. It’s smells bad. Rooms smoke
Towels not clean. Not a good hotel

2026-01-19 • via Nuitee
M
Matthieu Gallet • solo_traveller • fr
1
Pros:

Rien

Cons:

La chambre était très sales

2025-11-27 • via Nuitee
P
pelin • family_with_children • tr
1
Cons:

There were bed bugs at the property and I was beaten by them. I developed a serious reaction.

2025-11-26 • via Nuitee
C
Csilla • family_with_children • hu
7
2025-11-12 • via Nuitee
T
Talar • couple • nl
9
Pros:

Vriendelijk personeel. Hielpen goed bij alle vragen die we hadden.

2025-10-17 • via Nuitee
M
Mari • couple • fi
6
2025-10-09 • via Nuitee
H
Halil
6
Pros:

Yetersiz

2025-10-02 • via Nuitee
M
Murat
4
Eski eşyalar..
Pros:

Tek kişilik yatak çökmüştü inanılmaz rahatsızdı kullanamadık.Banyo tuvalet tamamen eski püskü malzemeler,klozet kapağı kırıktı,sivrisinek vardı.

2025-09-23 • via Nuitee
M
Murat
4
Pros:

Personal ist net
Zimmer war dreckig Schimmel in Bad kaputte wc Deckel schmutziger Bett Wäsche

2025-09-16 • via Nuitee
C
Cemal
10
Pros:

Güzel kalınabilecek bir otel, ben beğendim. Klima duş ve sabah kahvaltısı var çalışanlar da ilgili ve güler yüzlüler.

2025-09-04 • via Nuitee
H
Hasan Basri
10
Pros:

Aklınıza gelecek her şeyle ilgileniyorlar bir dediğiniz iki olmuyor çalışanlar güler yüzlü otel sahibi sağolsun arabamın biten aküsü için bile yardımcı oldu.

2025-08-27 • via Nuitee
S
Semanur
4
Pros:

Temizlik sıfır kahvaltı çok kötü

2025-08-10 • via Nuitee
V
Vasyl • couple • gb
1
Pros:

I’m shook

Cons:

Shook

2025-07-16 • via Nuitee
H
Havva • couple • tr
3
Kötü
Pros:

Personel

Cons:

Tahta kurusu omuzuma yapışmıştı. Odalar temiz değil kaliteli düşük bir otel. Asansör yok lobinin güzelliğini keşke bütün binaya kullansaydınız. Birdaha gitmem

2025-07-01 • via Nuitee
M
Mohammad • young couple • sa
1
Bad
Pros:

Near the port only

Cons:

The room is smiling smoking
Bath room no light
towels not clean

2025-06-22 • via Nuitee
A
Alican
2
Pros:

Odalar temiz değil, aile ile konaklamayın kesinlikle, kahvaltısı yenmiyor, çalışan arkadaşlar ilgili ve güleryüzlü

2025-06-08 • via Nuitee
Z
Ziya • family
2
Pros:

Die haben vor Ort extra Geld verlangt. Ansonsten wollten die uns rausschmeißen.

2025-05-23 • via Nuitee
B
Bello • review category business travellers • ng
10
Exceptional
2025-04-27 • via Nuitee