Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Cleanliness issues
Poor room quality
Noise from outside

Categories

Cleanliness
6.6
Several reviews mentioned issues such as mold and poor upkeep.
Service
9.6
Many reviews highlighted the friendly and helpful service provided by staff.
Location
9.1
The hotel's location is frequently praised as being close to major attractions.
Room Quality
5.6
Multiple reviews mentioned poor room conditions, including small size and smell.
Amenities
7.1
Basic amenities provided, but cleanliness and quality were concerning.
Value for Money
8.6
Generally viewed as good value based on location and price.
Food and Beverage
8.1
Value not explicitly mentioned, assumed average for this hotel tier.
Overall Experience
8.5
Overall positive sentiment with some areas requiring improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:19

Property Description

Central Location in Istanbul
THE MOSS Hotel, located near iconic landmarks such as Suleymaniye Mosque and Topkapi Palace, offers a convenient stay for exploring the vibrant city of Istanbul.

Modern Amenities and Services
Enjoy a comfortable stay with allergy-free rooms, free WiFi, and concierge services. The hotel also features a shared lounge, terrace, and 24-hour front desk for your convenience.

Sightseeing and Accessibility
With popular attractions like Spice Bazaar and Galata Tower nearby, THE MOSS Hotel is the perfect base for sightseeing. Plus, with a paid airport shuttle service, traveling to and from the hotel is a breeze.

Book your stay at THE MOSS Hotel now for an unforgettable experience in Istanbul!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 7 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for € 10 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.9
Based on 457 reviews
Cleanliness: 6.6
Service: 9.6
Location: 9.1
Room Quality: 5.6
Amenities: 7.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
T
Talaat couple se
10
اقامة رائعة وجميلة جدا والأجمل تعامل موظف الاستقبال حماه الله
Pros:

موظف الاستقبال انسان راقي ومحترم جدا جدا من اليمن الشقيق
موقع الفندق ممتاز في وسط البلد
سعره مقبول

Cons:

بعض الازعاج من الجيران
عند فتح المحلات صباحا وتنزيل البضائع

2026-03-28 via Nuitee
A
Ahmed Bezeid couple is
10
Pros:

La atención es maravillosa y siempre están dispuestos a solucionar y la ubicación super central

2026-03-28 via Nuitee
R
Rahul Reddy couple se
8
2026-03-19 via Nuitee
S
Sebastian extended_group co
10
perfect stay, walking distance to everything on Fatih
Pros:

The staff was very attentive and supportive, helping us with everything we needed throughout our stay. The room and bathroom were clean and in good condition, which made us feel comfortable right away. The neighborhood is great—close to everything—and the surroundings offer a wonderful opportunity to enjoy meals alongside locals, creating an authentic experience.

Cons:

The area could feel a bit lonely at night, although we arrived very late, so this may have influenced our impression.

2026-03-18 via Nuitee
G
Gabriela family_with_children gb
9
I would stay here again :)
Pros:

I liked the location of the hotel - it was very easy to access all neighbourhoods of Istanbul, even the far away ones, with excellent public transport nearby. The old town was close as well. The staff were excellent, the room was clean, and the value for money was spot on. It was not a „luxurious” hotel but honestly, for the price, it was totally worth it.

Cons:

The hairdryer didn’t work + it was a bit loud during the night - we could hear the water running next door

2026-03-15 via Nuitee
S
Sianga solo_traveller ro
10
Pros:

Totul minunat

2026-03-13 via Nuitee
A
Amer alibrahim solo_traveller be
10
2026-03-13 via Nuitee
I
Irene extended_group es
6
Barato
Pros:

Precio muy barato y localización tranquila. Sitios baratos para comer alrededor.
El recepcionista fue muy agradable

Cons:

Las sábanas y las toallas estaban un poco sucias

2026-03-11 via Nuitee
S
Safvan couple gb
10
Pros:

The staffs was so nice. Highly recommended and value for money.

2026-03-08 via Nuitee
A
Amina extended_group be
1
Horrible photo mensongère
Pros:

Vraiment rien juste le fait que nous étions a 15min a pied d'eminonu

Cons:

Photo mensongère chambre au sous sol sans fenêtre il fait nuit 24h24 ma fille a fait un malaise ! Même booking n'a pas pris en compte ma plainte avec preuve a l appuie photo et discussion . Pas de service de chambre 9 nuits avec les même draps pas de papier toilette on a tout acheté nous même et ce qui m'a choque le plus c'est que booking ne protège vraiment pas ses clients donc n importe qui peut poster des fausse photo et passe 9 nuits horrible envoyez la plainte parler a un collaborateur envoyez les preuve de ce qu on dit et rien du tt aucun remboursement un geste de 50 euro mdr comme ci cela allait tout remplace et faire oublier !

2026-03-05 via Nuitee
C
Chao extended_group es
10
2026-03-02 via Nuitee
P
Pavlo solo_traveller se
9
Готель відповідає ціні
Pros:

Ціна Якість, Персонал, розташування,

2026-02-28 via Nuitee
G
Gulim extended_group kz
9
2026-02-23 via Nuitee
L
Luiza family_with_children gr
9
Pros:

Αξίζει!!

2026-02-23 via Nuitee
A
Agnieszka family_with_children pl
9
2026-02-22 via Nuitee
G
giaduccia85 extended_group it
9
Pros:

La stanza è essenziale, ma c'è tutto quello che serve. La posizione è ottima. Lo staff è molto disponibile e ci hanno fatto un upgrade della stanza gratuitamente

Cons:

Migliorabili lenzuola e piumino, ma nulla su cui non ci si possa adattare

2026-02-22 via Nuitee
G
Garcia Botana extended_group es
9
2026-02-14 via Nuitee
B
Bartosz extended_group pl
9
2026-02-14 via Nuitee
K
Kostiantyn solo_traveller ua
9
2026-02-13 via Nuitee
A
Adriana couple es
10
hotel céntrico y muy económico en estambul
Pros:

muy buena atención en recepción, todo muy limpio y si volvemos a estambul, ya sabemos dónde alojarnos:)))

2026-02-12 via Nuitee