Wing Tat Grand Hotel

Hotels
8.3 (124 reviews)
T.L83 Jalan Well Reserve / Hospital , Semporna , my

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Spacious accommodations
Comfortable beds
Free shuttle service
Cons:
Limited acoustic insulation
Noisy location
Tasteless breakfast
Poor wifi access
Lack of laundry services

Categories

Cleanliness
7.7
Guests appreciated the overall cleanliness of the rooms, but some mentioned minor issues like the tasteless breakfast.
Service
8.3
The staff was generally kind and helpful, providing good service. However, there were instances of poor housekeeping reported.
Location
6.7
The hotel's proximity to key landmarks and amenities was praised, but noise levels in the location were a major concern for some guests.
Room Quality
8
Rooms were spacious, comfortable, and clean, with outstanding showers. However, acoustic insulation was lacking in some rooms.
Amenities
7.2
The hotel provided satisfactory amenities, with notable mentions of the restaurant DOZO NANYANG KOPI HOUSE. Some guests reported issues with wifi access and laundry services.
Value for Money
7
Opinions varied on the value for money, with some guests finding the prices reasonable while others felt there were shortcomings for the price paid.
Food and Beverage
7.3
The breakfast and restaurant services received mixed reviews, with some guests praising the choices while others found the food tasteless.
Overall Experience
8
Most guests reported a positive overall experience despite some shortcomings mentioned in specific categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-30 09:29

Property Description

Luxurious Accommodation
Experience comfort and style at Wing Tat Grand Hotel with our 24-hour front desk and indulgent room service.

Convenient Amenities
Enjoy seamless travel with our convenient airport transfers and stay connected with free WiFi throughout the property.

Prime Location
Located just 78 km from Tawau Airport, our hotel offers easy access to key attractions.

Book your stay at Wing Tat Grand Hotel for a memorable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for MYR 100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 124 reviews
Cleanliness: 7.7
Service: 8.3
Location: 6.7
Room Quality: 8
Amenities: 7.2
Value for Money: 7
Food and Beverage: 7.3
Overall Experience: 8
C
CHUNG extended_group my
7
2025-11-19 via Nuitee
N
Norhayati Binti Md Noor couple my
5
2025-11-10 via Nuitee
J
Jiri young couple cz
8
Comfortable and clean accommodation in Semporna for overnight stays
Pros:

It's modern hotel that meets expectation of 3 star rating at Booking.com. The room is spacious, clean, with big TV and comfortable beds. Shower there is outstanding. It's in walking distance from the center and jetty. Hotel also offers free shuttle bus to the jetty which Is a nice bonus. There is a great restaurant with exceptional price/value ratio DOZO NANYANG KOPI HOUSE located in the hotel's building. Hotel gives a feeling of a more upscale accommodation that is later offset with few messed up things. I can highly recommend it for overnight stays before going to the neighbour islands.

Cons:

Windows and especially room doors are having poor acoustic isolation, so you hear every word from the corridor as well as some noise from outside (we have got a room from the inner block, so it was reasonably Ok). Breakfast has many choices, but it's tasteless.

2025-06-18 via Nuitee
L
Laura solo traveller us
6
Reasonable Option in Semporna
Pros:

The free shuttle service went pretty much anywhere in Semporna more or less on demand. The staff were kind and helpful. There was a convenience store, pharmacy and noodle house on the same block. Close to recommend restaurants. Very reasonable prices, including shared van transport to Tawau airport.

Cons:

Location was extremely noisy. No laundry services offered. Wifi only worked well in the lobby. Breakfast options were mostly local foods and serving spoons rested in water of unknown origin. Only low quality margarine was offered for the one sided toast. Housekeeping was a low point: I had to call to reception three times one evening when I was freezing and salty/crunchy from being in the water all day and came back to find zero towels in my room. The sheets were not changed during my 11 day stay and the bathroom mirror only got cleaned once.

2025-06-13 via Nuitee
J
Jaan
8
Pros:

Much better than expected after reading the other reviews. By standards of Semporna, this hotel is very good. My room was very spacious, comfortable and clean. The staff members were nice, but completely failed at the one thing people actually come to Semporna for - information about day trips to the nearby islands. It felt like I was the first person to ever ask them about going to Mabul or Mataking. To be fair all “sales” people in Semporna were like this so not just an issue in this hotel.

2025-04-13 via Nuitee
A
Anna young couple gb
7
Good but...
Pros:

Like: dojo next door; good view from room, balcony, specious
Dislike: breakfast, staff looks like it doesn't want to be there and not very friendly

2025-04-08 via Nuitee
M
Mdfir young couple sg
9
Semporna Stopover
Pros:

Great hospitality from the staff

Complimentary shuttle was an added bonus!

Cons:

Nil

2025-02-23 via Nuitee
F
Faith group sg
10
Exceptional
2024-12-29 via Nuitee
M
Mohammad family with young children my
8
Very good
2024-11-17 via Nuitee
M
Martina family with young children si
9
Superb
Pros:

The rooms are spacious. The breakfast is delicious with wide variety of choices. They offer free bus shuttle to the jetty.

Cons:

The noise from the road and the nearby mosque.

2024-08-02 via Nuitee
P
Pauline group ca
9
Worthy stay
Pros:

It is new and clean. The room has a balcony and it faces the front road. It offers free shuttle buses to and from the jetty which is awesome.

Cons:

Around 9:30pm, dogs would bark for a while which is quite loud. Not sure where the dogs come from and why they start barking around this time only.

2024-07-28 via Nuitee
P
Pauline group ca
8
Wonderful
Pros:

It has free shuttle to and from the jetty which is a bonus. Rooms are big and has a balcony. Breakfast is good with adequate varieties. The breakfast room is on the top floor and offers a good view of the city. The staff try their best to please us.

Cons:

On our check out day, we had our breakfast at around 9am and it should end at 10:30am. There was no more eggs. We asked the staff and he asked the kitchen and said no more eggs. We didn't believe that they ran out of eggs so we asked if they could just cook two eggs for us and they said ok. After a while, we got our eggs. Then more guests came for breakfast, checked the chafing dish for eggs and saw it emptied. I think this is when the staff told the kitchen that they need to cook more eggs as there are more guests who wanted eggs. I wonder why they didn't cook more eggs as it was only around 9am.

2024-07-28 via Nuitee
J
Jeffrey family with young children us
10
Best place to stay in Semporna
Pros:

Very safe and clean. Great location with a free shuttle and a very good on-site restaurant.

Cons:

It is a bit loud outside, so ask for an interior facing room if sound bothers you.

2024-06-16 via Nuitee
C
Christie solo traveller us
6
Front desk staff was snobby breakfast. Staff was amazing.
Pros:

This is a nice modern hotel

Cons:

The floors were dirty. They needed to be mopped. There was mold in the shower just overall unclean.
The sheets and towels were clean, which was OK

2024-05-31 via Nuitee
J
John group my
7
Good
2024-04-25 via Nuitee
F
Florian solo traveller at
1
Bad
2024-04-13 via Nuitee
H
Hungyoung solo traveller tw
10
Good choice
Pros:

The balcony is the best part for a diver with their wet equipments, and it's the crucial reason why I chose here. It took a night and my equipment all dry. The free shuttle between the jety and the hotel is convenient, and the only thing I have to do is to make a single call telling where I am. Though the hallway is full of durian smell from other guests, the room still smell free from it. The room has sufficient international sockets, good.

Cons:

The shower door is a little stupid, since it cannot completely be closed and may stuck with the restroom sink, though it doesn't affect the use of them.

2024-04-08 via Nuitee
E
Elena young couple my
5
Passable
Pros:

Below average breakfast. Bad coffee.

Cons:

Noisy area at night and no bar and no beer.

2024-04-05 via Nuitee
M
Me young couple nz
7
Good
Pros:

Location

Cons:

Very noisey from the street outside the hotel

2024-03-16 via Nuitee
S
Shu family with young children my
10
Exceptional
2024-03-08 via Nuitee