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Facilities
Property facilities
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Non-smoking rooms
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Room service
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Ironing service
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Evening entertainment
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Golfing on site
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Hosted evening meal (reserve)
Review Highlights
Categories
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Property Description
Convenient Location
Located just 4 km from NEC Birmingham, Royal Square Hotel - NEC & Birmingham Airport offers a peaceful retreat with easy access to key attractions.
Comfortable Accommodation
The hotel provides well-equipped rooms with modern amenities including a desk, TV, and private bathroom, ensuring a comfortable stay for guests.
Great Facilities
Guests can indulge in a continental breakfast, relax on the sun terrace, and benefit from services like room service, concierge assistance, and currency exchange during their stay.
To experience a blend of convenience and comfort, book your stay at Royal Square Hotel - NEC & Birmingham Airport.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is needed) and costs GBP 6 per day.
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Children and extra bed policy
Children are not allowed.
Adults stay for £10 per person per night when using an available extra bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Nothing much
The flooring boards was loose and uneven
I was visiting the NEC. The location was a little further away than some others, but I chose this hotel for the very reasonable price and the available parking (for a small extra charge) and it was still close enough for me to be able to walk to the NEC (about 40-45mins). There is also a direct bus route.
The staff were very efficient, professional & friendly. My room was clean and comfortable. I expected that as I had booked a single room it would be upstairs, but it was actually on the ground floor, which was a bonus. It was a decent size, for a single room too.
It's a small, budget hotel so I was not expecting a load of extras. The hotel - and my room - had everything I needed for a couple of nights' stay and I would be happy to stay there again.
Please note - these are all minor niggles and did not detract from my stay. I would certainly use this hotel again, but these are my 'negative' comments.
There was a tall wall not far from my window, so the natural light was limited (not much the hotel can do about the placement of an external wall though!)
The TV was in an odd place - high on the wall to the right of the bed, it would have been more logical to have placed it on the wall at the foot of the bed. It looked like it had either been there previously, or was in the process of being moved there, as there was an aerial connection at that location. I used my tablet anyway, to watched TV, so that I could place it wherever was convenient, whether sitting or laying on the bed.
The kettle lead was not long enough to reach the socket whilst sitting on the dressing table/desk (I stood it on the floor to boil it). The lead was very short & I don't know how it would be possible to enable a safe connection to the wall socket - an extension lead would be a hazard...?
There was no bedside lamp/lighting (again, I am not sure how one could be facilitated in the room, perhaps only by hard-wiring one and fitting it to the wall above the bed?) So, if I didn't want the overhead lighting on, I just switched the small light over the sink in the bathroom on, and left the bathroom door ajar. That worked perfectly well as I could see to move around the room without the bright lighting.
I will reiterate that these were very minor inconveniences; I don't see how the owners could resolve these issues within the constraints of the room facilities (e.g. socket placements) and it would not deter me form staying again.
Comfortable bed
Noisy
We did not stay in the end as we were notified on the day there was no parking available.
Insufficient parking. We were aware beforehand a space was not guaranteed but we were not notified of the lack of space until just before arrival.
Not much to like.
Rooms in desperate need of refurbishment and updating. Damaged desk, carpet and a tv almost as old as me.
Staff not great. No staff onsite at one point.
Restaurant looks closed.
The staff were warm, friendly and helpful.
The room was clean.
It's a convenient location - I was attending an event at the NEC followed by an event at Coventry Building Society Arena the next day and it's ideally situated between the 2 (approx 10 mins to NEC, 20 mins to CBS).
Parking is cheap - it was cheaper for me to park at the hotel for 2 days and Uber to/from the NEC than it was to park at the NEC.
It's in a nice location - I was concerned being close to the airport that it'd be noisy and not feel safe to walk locally, but it was good.
The bed was surprisingly comfy (albeit very much a single).
Rooms are tiny.
Pillows could do with an upgrade.
Shower/toilet closet was also small, but the shower itself was good.
Personally would prefer my basin to be in the 'shower room' than the bedroom.
You can hear noise from the corridors - the metal keys / fobs make a racket on the door handles and the door to the stairway was opposite my room, so sometimes that banged.
We got what we needed for one night.Toilet were extremely clean and the staff very kind and polite.
It's an old structure and because of that room are small.Wifi is slow.
It doesn’t look much from the outside, but when you walk in, it’s really lovely decorated with its own little restaurant area
The beds are very small, there were two of us in one room that had a small double bed, and the mattress was too soft
I wasn't expecting much, since I booked this to wait for the morning flight. And, for one night, it's sufficient. Not many facilities (e.g. I didn't see a kettle), but at least everything in the room worked well. What is even more important is: you can safely WALK to the Birmingham Airport - there are sidewalks on the road, it takes ca. 40 min to go to the Birmingham International station, from which there is a shuttle monorail to the airport terminal.
The only remark is, it's quite cold in the room, although for 30 GBP and for one night it's not that important.
Bathroom had heated floor
Paying for parking
Staff worked hard.
Box room on top floor,so small ,couldn't get to side of bed to get in it .
Boogie on the wall by my head.
Over priced food.
Uncomfortable mattress.
Not a good experience at all,won't b returning ever!
Affordable and nice staff. Good wifi
Could hear guests in other rooms. Breakfast price was crazy high. Not comfortable sleep due to noise
Staff were available and very helpful.
The tiny room, and bathroom were so clostraphopbic. My legs kept touching the sink when sitting on the loo.
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