Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Room quality below expectations
High prices for low value

Categories

Cleanliness
6.6
Several reviews mention issues with cleanliness, including mould and a dirty bathroom.
Service
8.6
Multiple reviews highlight friendly and helpful staff.
Location
8.6
The location is frequently praised for being convenient, especially for the NEC.
Room Quality
6.1
Many reviews point out that rooms were small, old, and not as advertised.
Amenities
6.6
Complaints about missing advertised amenities such as room service and restaurants.
Value for Money
6.6
Comments about being overpriced for the condition and services provided.
Food and Beverage
7.1
Breakfast received mixed reviews but some found it enjoyable.
Overall Experience
6.6
Overall experience was negative for several guests, with many complaints leading to early departures.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:34

Property Description

Convenient Location

Located just 4 km from NEC Birmingham, Royal Square Hotel - NEC & Birmingham Airport offers a peaceful retreat with easy access to key attractions.

Comfortable Accommodation

The hotel provides well-equipped rooms with modern amenities including a desk, TV, and private bathroom, ensuring a comfortable stay for guests.

Great Facilities

Guests can indulge in a continental breakfast, relax on the sun terrace, and benefit from services like room service, concierge assistance, and currency exchange during their stay.

To experience a blend of convenience and comfort, book your stay at Royal Square Hotel - NEC & Birmingham Airport.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.1
Based on 1946 reviews
Cleanliness: 6.6
Service: 8.6
Location: 8.6
Room Quality: 6.1
Amenities: 6.6
Value for Money: 6.6
Food and Beverage: 7.1
Overall Experience: 6.6
R
Robert solo_traveller gb
9
2026-08-15 via Nuitee
I
Ian solo_traveller gb
10
Relaxed and Comfortable
Pros:

Excellent Service throughout my stay - 100% Professional and Highly Recommended *****

Cons:

Nothing.

2026-08-14 via Nuitee
J
Jemima couple gb
10
2026-08-14 via Nuitee
C
Charlotte extended_group gb
6
Too small but good location to save a bit of money
Pros:

Close to NEC but not a busy road
Staff was friendly and answered all questions

Cons:

Rooms are very small (one even had the sink outside the bathroom)
Not very clean and the bed was uncomfortable (only supplied one pillow each side of the bed)

2026-08-09 via Nuitee
D
demi couple gb
10
2026-08-08 via Nuitee
J
Jakub solo_traveller gb
3
Poor facility
Pros:

Location

Cons:

Crumbled and requiring a deep clean

2026-08-08 via Nuitee
M
Merhawi solo_traveller gb
1
2026-08-06 via Nuitee
W
Watson solo_traveller gb
7
Pros:

The staff were friendly and it was all clean

Cons:

The cost was high for such a tiny room considering there is nothing to see in the area, shops, pubs etc.

2026-08-05 via Nuitee
P
Pauline couple gb
8
I had a comfortable stay but ate and drank outside hotel
Pros:

It was close to were I had to be
It was clean and staff were very friendly

Cons:

It’s Resturant had very poor selection of food
Also served can of beer and charged more that a local hotel for a draft pint £7.99 for tin of carlsberg
Also rooms not cleaned daily and tea coffee not refilled

2026-08-04 via Nuitee
A
Andrew extended_group gb
7
Simple, good value, not far from NEC/airport
Pros:

We were looking for cheap accommodation near the NEC and Royal Square was exactly that. Staff were friendly, the rooms were simple (if a bit dated) but perfectly fine after long days walking around the NEC. Would happily stay here again for future visits to the NEC.

2026-08-03 via Nuitee
L
Lynn solo_traveller ie
4
Cons:

Very small double room. Neglected garden area with laundry piling up outside.

2026-08-03 via Nuitee
M
Maria extended_group de
5
Das Preis-Leistungsverhältnis ist so weit entsprechend.
Pros:

Das Beste war die absolute Freundlichkeit und Hilfsbereitschaft des Personals. Es hat den Aufenthalt definitiv versüßt. Das Haus selbst ist alt. Die Zimmer sind klein, verwinkelt, sauber und bestmöglich für die Gäste vorbereitet. Die Verbindung zum NEC ist am einfachsten mit dem Taxi, aber auch mit dem Bus möglich (etwas kompliziert). Für einen kurzen, kostengünstigen Aufenthalt ist die Unterkunft passabel, aber nicht unbedingt sehr komfortabel. Abends zum Entspannen mit Cider im Garten zu sitzen lässt den Tag angenehm ausklingen.

Cons:

Die Heißwassersituation in den Duschen ist etwas schwierig; meistens klappt es. Für anspruchsvolle Besucher ist das Haus meiner Meinung nach nicht geeignet. Das Hotel befindet sich in einer Wohngegend. Es gibt keinen Supermarkt oder ein Restaurant in unmittelbarer Nähe.

2026-08-03 via Nuitee
L
Lewis solo_traveller gb
7
Pros:

The staff were very courteous, friendly and patient. I am an autistic adult and this was only my third time staying at a hotel alone, so I appreciated this.

The room, while on the smaller side, was comfortable, clean and well furnished. While I did not partake in the hot drinks provided, I appreciated their inclusion.

Wi-fi access and television were included free of charge, with a decent selection of channels and decent network speeds respectively.

The hotel is very close to the NEC but is in a pretty quiet area, which as somebody who lives in the countryside was appreciated. However the road layout in the surrounding area has changed a lot so please use up-to-date maps to navigate here.

Cons:

My room was unfortunately very warm due to the weather and as I could only open two small windows it did not cool down until much later in the night, so I had to use a personal folding fan to keep cool. A fan should have been provided or at least able to be requested.

I paid for the continental breakfast, but wasn't that impressed by the offerings. For food they had laid out two loaves of bread for toasting alongside butter and jams, basic plain cereals, premade croissants and cupcakes, and a very small selection of fruits. For drinks, tea and coffee were provided alongside two kinds of juice. While I did enjoy my breakfast it was not worth what I paid - For the price the offerings should have been more diverse with more fresh items.

2026-08-02 via Nuitee
X
xjordanlouise couple gb
7
Good, convenient place to stay
Pros:

Location was great, very close to the airport which was the main purpose of our stay!

Cons:

Slightly overpriced bar but friendly staff, family run hotel

2026-07-24 via Nuitee
J
John solo_traveller gb
6
2026-07-22 via Nuitee
S
Shikha solo_traveller gb
10
Pros:

The lady at the reception was really friendly and the hotel was clean. I did not sleep overnight as I used the hotel only for a few hours but the single room had everything needed including an en suite.

Cons:

Everything was good

2026-07-21 via Nuitee
P
Paul solo_traveller gb
8
2026-07-19 via Nuitee
H
Hugues couple fr
6
2026-07-17 via Nuitee
F
Francesco Roy solo_traveller gb
8
2026-07-17 via Nuitee
M
Míriam couple es
3
2026-07-17 via Nuitee