Hotel Refugio

Hotels
9.4 (259 reviews)
Privada Vicente Guerrero 63 , Aguascalientes , mx

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Fax/photocopying
Tour desk
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Service
Location
Cleanliness
Cons:
Air conditioning
Limited food variety

Categories

Cleanliness
8.8
Reported cleanliness in rooms but some concerns about air conditioning and other minor details.
Service
9.77
Multiple reviews praise the attentive and friendly staff.
Location
10
Described as very good and convenient for visiting local attractions.
Room Quality
8.81
Some comments on room comfort but also mentions concerns regarding air conditioning.
Amenities
9.26
Facilities are generally new, but there are minor suggestions for improvement.
Value for Money
9.79
Value for money is generally considered great, with some comments on pricing.
Food and Beverage
8.75
Food quality is good but with suggestions for more variety.
Overall Experience
10
Overall experience is highly rated with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:00

Property Description

Luxurious Accommodations
Hotel Refugio in San Juan de los Lagos offers elegantly designed rooms equipped with modern amenities such as flat-screen TVs, comfortable bedding, and private bathrooms. The cozy ambiance and attention to detail ensure a relaxing stay for all guests.

Convenient Business Facilities
Catering to business travelers, the hotel provides well-equipped meeting rooms, banquet facilities, a business center, and essential services like a fax machine and photocopier. Whether you're hosting a conference or attending a seminar, Hotel Refugio has everything you need for a successful business trip.

Exceptional Services
Enjoy a seamless stay with services like a 24-hour front desk, room service, and a restaurant offering delicious meals. Stay connected with complimentary WiFi throughout the property and take advantage of the convenience of on-site private parking. Experience top-notch hospitality at Hotel Refugio.

Important information:

A surcharge applies for arrivals after check-in hours and for late-check out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 259 reviews
Cleanliness: 8.8
Service: 9.77
Location: 10
Room Quality: 8.81
Amenities: 9.26
Value for Money: 9.79
Food and Beverage: 8.75
Overall Experience: 10
R
Reynaldo couple mx
9
Pros:

No dieron el desayuno. El hotel tiene que tener un mínimo de ocupación para poner el desayuno bufete

Cons:

El colchón y las almohadas deja mucho que desear

2026-03-20 via Nuitee
G
Galan extended_group mx
9
Pros:

Servicio

2026-03-16 via Nuitee
Z
Zvl extended_group mx
10
Pros:

Muy limpio, instalaciones modernas, sin ningún problema en la habitación todo funciona correctamente. Buffet rico y aceptable.

2026-03-16 via Nuitee
E
Emmanuel couple mx
10
Cómo sugerencia, deben incluir desayuno...
Pros:

Lo cerca qué está a los puestos y a un par de cuadras de Catedral

Cons:

Excelente, todo...

2026-03-16 via Nuitee
G
GAMEZ extended_group mx
10
Pros:

EL ESPACIO DE LA RECAMARA

2026-03-16 via Nuitee
C
CECIL solo_traveller us
8
Great parking and good location.
Pros:

Clean if not very sterile feeling. Excellent location to stay outside of the craziness of the Central square yet be a short walk away. Easy secure garage parking near the elevator for my motorcycle.

Cons:

I'm a side sleeper so the beds were much too hard for me.

2026-03-16 via Nuitee
Álvarez family_with_children mx
9
2026-03-06 via Nuitee
H
Hernandez couple mx
10
2026-02-25 via Nuitee
G
Georgina extended_group mx
10
Cons:

Que no funciona bien su aire acondicionado y la tele de repente un poco mal de señal

2026-02-13 via Nuitee
R
ruiz couple us
10
Pros:

Me gustó mucho las instalaciones y lo mejor que tiene espacios para personas con discapacidad y está muy cercas de la iglesia de San Juan

2026-02-13 via Nuitee
M
Mariana family_with_children mx
8
vacaciones
Pros:

el balo es espacioso edemas de estar con un buen espacio

Cons:

la mayoría del tiempo la habitación estaba muy caliente a pesar de estar en temporada de frio y el clima no mantenía frio

2026-02-09 via Nuitee
C
Cristina extended_group it
10
Excelente
Pros:

Todo

Cons:

Nada

2026-01-30 via Nuitee
L
luis couple us
10
Pros:

Clean place, employees very friendly, thanks to Marta the room maker, quiet place

Cons:

The restaurant always too cold!

2026-01-30 via Nuitee
R
Raul extended_group us
10
Excellent
Pros:

Everything

2026-01-26 via Nuitee
D
David family_with_children mx
10
Pros:

Limpio y ubicación

2026-01-20 via Nuitee
B
Brenda solo_traveller us
9
2026-01-20 via Nuitee
D
Deniss couple mx
10
Excelente
Pros:

La ubicación es muy buena, tranquilo y amplio.
Estacionamiento cerrado dentro de la misma instalación del hotel

Cons:

Todo me gusto

2026-01-20 via Nuitee
G
Guillermo extended_group mx
10
Lo recomiendo ampliamente
Pros:

El desayuno bufete muy bueno y surtido sabor casero, limpio y agradable

Cons:

Todo excelente

2026-01-19 via Nuitee
M
Mariana extended_group mx
9
Comodidad familiar
Pros:

Me gusto la habitación y el baño

Cons:

La habitación repetidamente se encontraba caliente

2026-01-19 via Nuitee
R
ROBERTO family_with_children mx
10
Muy Bien
Pros:

Sus Habitaciones , Estacionamiento

Cons:

La oferta del Restaurant para el almuerzo esta muy limitada, necesita una estación para preparación de alimentos en base a sus solicitud. no hay opciones. solo las que ponen en el buffete

2026-01-19 via Nuitee