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Facilities
Property facilities
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Fitness facilities
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Free WiFi
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24-hour front desk
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Wheelchair accessible
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Elevator
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Fitness facilities
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Shopping on site
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Safe-deposit box at front desk
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Smoke-free property
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Housekeeping on request
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Well-lit path to entrance
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Stair-free path to entrance
Review Highlights
Categories
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Property Description
Convenient Location
Centrally located in Osaka, just a 3-minute walk from Dotonbori and within walking distance to various attractions including Namba Grand Kagetsu Theater.
Amenities Galore
Enjoy a stay filled with amenities such as a fitness center, complimentary wireless internet access, shopping on site, and dining at CENTRE M(サントル エム) for a satisfying meal.
Comfort and Convenience
Unwind in one of the 288 air-conditioned guestrooms equipped with modern conveniences like bidets, hair dryers, and complimentary wireless internet access. Plus, benefit from services like a 24-hour front desk, laundry facilities, and a safe deposit box.
Book your stay at Mercure Tokyu Stay Osaka Namba for a memorable experience in the heart of Osaka!
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Cashless payment methods are available for all transactions.
Property Policies
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Pets
Pets not allowed
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General
Cashless transactions are available
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Guest type
Essential workers only - NO
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
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Covid
Property does not offer onsite COVID-19 testing
Property policies
-
Pets
Pets not allowed
-
General
Cashless transactions are available
-
Guest type
Essential workers only - NO
-
Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
-
Covid
Property does not offer onsite COVID-19 testing
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General
Professional property host/manager
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General
Unicode Support false
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Children and extra beds
No cribs (infant beds) available
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Health & Safety
Property does not require health documentation at check-in
Location
Guest Reviews
Wonderful location makes this hotel a great option. The room size is very good for a Japanese hotel. Only negative the lighting was poor especially over basin trying to shave for a male or apply makeup for my wife was very difficult.
all shops are a few steps away from the hotel
Location was perfect for us, not too far from Dontobori with lots of eatery near by, plus convenience store and just around the corner from the shopping stores. Room was clean and comfy, staff was friendly, and breakfast had a wonderful selection.
The hotel is very conveniently located and reasonably new. However there are some problems:
- lighting inside the room is extremely very dim
The service was great. We opted to have our luggage sent to our hotel ahead of time since we were taking the Shinkansen from Tokyo to Osaka. The luggage was already waiting for us in the room. Breakfast had a great variety of foods and drinks. It was soooo convenient to have breakfast at the hotel. The room was spacious compared to our previous hotel. We actually had room to open our luggage!
Close to places to eat and shop
We stayed here for 5 days and loved the hotel. It felt very cozy and was super close to stores and restaurants. We used once the laundry machine which was super convenient inside our bedroom. Alao, breakfast super convenient. The best part was the incredibly friendly and helpful staff who really do an excellent job making the guests feel welcome. I’ll definitely will come back and stay here agin.
This hotel couldn't have been in a more convenient location, just a few blocks from Dotonbori. It was modern, clean, stylish & the staff were very nice. Comfortable bed. Our room had a washer/dryer in it which was exceptionally convenient. From past reviews I was warned that it took forever for a cycle (around 3 hrs), but because we already knew that we planned ahead & put a load in before we left to go somewhere. Nothing like coming back to fresh, clean laundry! The room, although smaller than what we're used to back in the US, actually had some storage space so only 1 of us had to live out of our suitcases. It had a nice view of Osaka. One thing past reviews had mentioned is that the room & hallway was very dark. They didn't exaggerate! You could barely see yourself in the single mirror in the room. You could get a lighted make-up mirror if you asked, for no charge. It seems as though it would be such an easy fix to at least put a higher wattage bulb in the mirror/sink area!
One thing I especially want to mention is how helpful the staff were. My daughter left a box with all her jewelry in it at our previous hotel in Tokyo. They called the hotel, which ended up finding the box, & helped arrange a way for it to get back to her. Everything worked out well & she got her jewelry back.
So I would absolutely stay here again, even with the dark mirror area.
Great location, easy public and private transport, beautiful hotel
Very attractive and modern hotel, very chic in my opinion, but at reasonable rates most of the time. Have stayed in several of this brand around the world and all great.
Very spacious and modern room that included a washer and dryer and a microwave, toilet and shower/bath in separate rooms. The view of the city was gorgeous and it's located pretty much steps from central dotonbori and about a five-ish minute straight shot walk to Namba station. There's a family mart right across the street and several of the most popular shopping and dining streets a few blocks away and there's usually a police officer patrolling right outside and in the surrounding blocks around the hotel.
The rooms were pretty small, but they were very nice. The location is excellent for proximity to Dotonbori.
Amazing 😍
both the corridor and the room was very dark, it will be nice if the both can be a bit more brighter. The breadfast was really good.
Nice room in a good location for food, shopping, and subway station!
Great location. The gym is just ok. The room is very nice and clean.
Clean, cool climate, friendly staff
The staffs are friendly and helpful.
Perfect location, beautiful hotel. Handy and clean
Very aesthetic design.
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