Super 8 by Wyndham Pigeon Forge Downtown

Hotels
•
Super 8
8.5 (3066 reviews)
3280 Parkway , Pigeon Forge , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Free wired internet
Access to nearby outdoor pool
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Exercise/lap pool
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Value for money
Cons:
Inadequate breakfast options
Issues with room comfort
Parking difficulties

Categories

Cleanliness
8.5
Most guests noted clean rooms, but issues with slick sheets indicated some cleanliness concerns.
Service
9.5
Friendly and helpful staff were frequently mentioned, contributing positively to the experience.
Location
9.5
Many reviews praised the convenient location near restaurants and attractions.
Room Quality
8.5
Rooms were mostly clean and in good condition, but some mentioned the firmness of the beds and noise issues.
Amenities
7.5
Amenities were lacking, particularly the breakfast options, which were consistently criticized.
Value for Money
9.5
Guests appreciated the overall value considering the low price for a generally clean and comfortable stay.
Food and Beverage
6.5
Breakfast was often described as inadequate with only packaged options available.
Overall Experience
8.5
Guests generally expressed a positive overall experience despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:08

Property Description

Convenient Location
Located in the heart of Pigeon Forge, Super 8 by Wyndham Pigeon Forge Downtown offers easy access to popular attractions like Dolly Parton’s Stampede and The Grand Majestic Theater.

Refreshing Amenities
Enjoy a relaxing stay with our seasonal outdoor swimming pool and air-conditioned rooms equipped with free WiFi and private bathrooms.

Nearby Attractions
Explore nearby attractions such as Ripley's Aquarium of the Smokies and Dollywood, all just a short distance away from the hotel.

Experience comfort and convenience at Super 8 by Wyndham Pigeon Forge Downtown. Book your stay now for a memorable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 9, 2025 until Sun, May 24, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 3066 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 7.5
Value for Money: 9.5
Food and Beverage: 6.5
Overall Experience: 8.5
N
Nikki • solo_traveller • gb
8
2026-02-14 • via Nuitee
N
Nikki • solo_traveller • gb
8
A lovely few das perfect location for us and lovely friendly staff
Pros:

Quiet and tidy

Cons:

Needs abit updating

2026-02-14 • via Nuitee
L
Lucretia • solo_traveller • us
10
Pros:

Nice will stay again price was everything!

Cons:

I love it!

2026-02-12 • via Nuitee
J
Jackie • solo_traveller • us
3
Pros:

Location

Cons:

Safety

2026-02-11 • via Nuitee
D
David • couple • us
1
very disappointing experience.
Pros:

⭐ Very Disappointing Experience – Do Not Recommend

I had an extremely frustrating experience at Super 8 by Wyndham Pigeon Forge Downtown, located at 3280 Parkway, Pigeon Forge, TN.

I booked a room for 2 guests from December 23 to December 29, 2025, planning to spend Christmas in the Pigeon Forge mountain area. Due to work-related travel changes, I was unable to arrive until December 24. To avoid any issues, I called the hotel on December 20 to inform them of the change and make arrangements for a late arrival.

I traveled by car from Tampa, FL, and when I arrived at the hotel on December 24 (before 3:00 PM check-in time), I was shocked to be told that no room was available. The hotel had already marked me as a no-show, charged me for one night, and gave my room to someone else.

I showed the receptionist my iPhone call log proving that I had contacted the hotel on December 20. She acknowledged that I was telling the truth but made no effort to resolve the situation. Instead, I was told that it was a busy holiday and that all hotels in the area were booked.

In other words, they kept my money and sold the same room twice—once to me and again to another guest. This left me without a room during Christmas in a fully booked area, despite having done everything right on my end.

This was poor customer service, poor communication, and unacceptable business practice. I will never book with Super 8 again and do not recommend this location, especially during peak holiday seasons.

Cons:

⭐ Very Disappointing Experience – Do Not Recommend

I had an extremely frustrating experience at Super 8 by Wyndham Pigeon Forge Downtown, located at 3280 Parkway, Pigeon Forge, TN.

I booked a room for 2 guests from December 23 to December 29, 2025, planning to spend Christmas in the Pigeon Forge mountain area. Due to work-related travel changes, I was unable to arrive until December 24. To avoid any issues, I called the hotel on December 20 to inform them of the change and make arrangements for a late arrival.

I traveled by car from Tampa, FL, and when I arrived at the hotel on December 24 (before 3:00 PM check-in time), I was shocked to be told that no room was available. The hotel had already marked me as a no-show, charged me for one night, and gave my room to someone else.

I showed the receptionist my iPhone call log proving that I had contacted the hotel on December 20. She acknowledged that I was telling the truth but made no effort to resolve the situation. Instead, I was told that it was a busy holiday and that all hotels in the area were booked.

In other words, they kept my money and sold the same room twice—once to me and again to another guest. This left me without a room during Christmas in a fully booked area, despite having done everything right on my end.

This was poor customer service, poor communication, and unacceptable business practice. I will never book with Super 8 again and do not recommend this location, especially during peak holiday seasons. Supper 8 should at the very minimum reimburse me, since my room was sold to someone else. It would be more Ethical.

2026-02-10 • via Nuitee
J
jerry • couple • us
10
Pros:

room , service, location

Cons:

elevator wasn't working

2026-02-08 • via Nuitee
W
Wilhelm Francis • family_with_children • us
10
2026-01-30 • via Nuitee
L
Lori • solo_traveller • us
9
Pros:

Clean, comfortable, excellent location and great price! Will def stay there again

2026-01-30 • via Nuitee
E
Ethan • couple • us
8
2026-01-26 • via Nuitee
T
Theresa • family_with_children • us
10
It was a nice get away for our family.
Pros:

Our family was in the area for just one day and stayed at the Super 8 as recommended by family who previously stayed there. The hotel was close to many attractions we were interested in and our room was clean and comfortable.

Cons:

Can't say anything we didn't like

2026-01-26 • via Nuitee
J
Jacquies • couple • us
8
Pros:

Breakfast small but great fine not a problem

Cons:

Need samples of bodywash smelled so good

2026-01-26 • via Nuitee
E
Elisa • solo_traveller • us
7
I was disappointed.
Pros:

Convenient

Cons:

Elevator out of order. My room was on fourth floor. I told them I had a bad knee and wasn’t sure how it would fair. I ask about moving rooms the next day. I cut my trip short by 2 days because of this issue.

2026-01-26 • via Nuitee
J
James • couple • us
7
2026-01-26 • via Nuitee
R
Rachel • couple • us
9
2026-01-24 • via Nuitee
S
Shawn • solo_traveller • us
7
Pros:

Rate wasn't too bad

Cons:

Breakfast was terrible, not much to choose from no eggs, toast, bacon, sausage or any of that. I had some oj and bounced. I would stay there again but no breakfast was disappointing

2026-01-23 • via Nuitee
C
Catherine • couple • us
5
Nice for the price!!!
Pros:

The proximity to restaurants and activities was excellent and the pricing was on point as well

Cons:

The elevator didn’t work and some sort of construction was going on. All the grab and go breakfast is terrible!!!

2026-01-23 • via Nuitee
C
Chad • couple • us
8
Nice cheap one night stop.
Pros:

Clean rooms, co!y soft bed and pillows.

Cons:

Advertised breakfast only had grab and go items like juices, fruit, couple of pastries.

2026-01-23 • via Nuitee
T
Tabatha • couple • us
3
We were there 5 days and we weren’t moved to a room away from the elevator being worked on until day 3. No sleep which m
Pros:

Location

Cons:

There was hair on the sheets. The room was right by the elevator being worked on being at 6am. That room should never have been rented out.

2026-01-21 • via Nuitee
D
Devon • couple • us
3
2026-01-21 • via Nuitee
L
Lisa • couple • us
1
Pros:

Never checked out/ didn't cancel. I was told rebooted for today. Come back at 3:00pm check in. I've had reservations I paid for and still haven't received.

2026-01-21 • via Nuitee