Onyado Nono Matsumoto Natural Hot Spring

Hotels
Dormy Inn
9.2 (3309 reviews)
Fukashi 1-5-17 , Matsumoto , jp

Facilities

Health club
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Great location
Delicious food
Cons:
Train noise
Small room size
Lack of certain amenities

Categories

Cleanliness
8.44
Overall consistent cleanliness mentioned in reviews, but some complaints about noise.
Service
9.91
Staff is frequently commended for their friendliness and helpfulness.
Location
9.45
Great central location near restaurants and easy access to transportation.
Room Quality
8.4
Rooms are generally described as comfortable, though some are noted to be small.
Amenities
9.43
Outstanding amenities such as onsen and complimentary services.
Value for Money
8.89
Fair pricing for the quality of experience, though a few minor complaints.
Food and Beverage
9.44
Highly rated breakfast buffet and additional food services.
Overall Experience
9.61
General consensus reflects an enjoyable and comfortable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:36

Property Description

Experience tranquility at Onyado Nono Matsumoto Natural Hot Spring, where relaxation meets luxury in the heart of Matsumoto.

Sophisticated Accommodations
Our elegantly designed rooms come equipped with all the modern comforts including air conditioning, flat-screen TVs, and options for stunning mountain views, ensuring a perfect stay.

Unwind in Style
Indulge in our exclusive sauna and spa centre, a sanctuary designed to rejuvenate your mind and body after a day of exploring the beautiful surroundings.

Savor Culinary Delights
Start your mornings with our delicious buffet breakfast, designed to energize your day and delight your taste buds, so you can embark on your adventures fully refreshed.

Discover the perfect blend of comfort and convenience. Book your stay today!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 3309 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 8.4
Amenities: 9.43
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.61
Y
Yuecong couple au
9
2026-02-13 via Nuitee
L
Laura couple gb
9
2026-02-13 via Nuitee
C
Chiayun solo_traveller tw
10
Pros:

1.員工都很溫暖,入住時都會詳細介紹。
2.英語也能溝通,這次遇到的員工英文都很棒!
3.房間算是寬敞的,而且很特別的是,在飯店裡到處都是榻榻米,可以打赤腳走,很特別的體驗。
4.每天晚上都有宵夜,超級特別。

Cons:

沒有

2026-02-12 via Nuitee
R
Rithy couple au
10
Exceeded my expectations. Highly recommended
Pros:

Top notch place in all respects

2026-02-12 via Nuitee
T
Theparat extended_group th
10
Pros:

โรงแรมสะอาดมาก ปูเสื่อทั้งโรงแรม ต้องถอดรองเท้าตั้งแต่ทางเข้า และมีตู้ locker ให้เก็บอย่างดี
ห้องพักใหม่ สวย เป็นสัดส่วน ไม่รู้สึกอึดอัด อุปกรณ์ในห้องครบ และห้องน้ำใหญ่มาก
ออนเซนดี มี outdoor แต่ไม่ใหญ่มาก เป็น รร ที่น่าประทับใจ และอยากกลับไปอีก

Cons:

รอคิวทานอาหารเช้าค่อนข้างนาน

2026-02-12 via Nuitee
T
TIm solo_traveller jp
10
2026-02-11 via Nuitee
C
Camille couple ca
9
Pros:

Hotel très bien aménagé, proche du centre et de la gare
Chambre propre et bien aménagé, excellent rapport qualité/prix
Les onsen ainsi que les collations offertes sont très appréciables

2026-02-11 via Nuitee
K
Karen couple au
10
Perfect in every way
Pros:

Everything. Onsen, room size, breakfast, staff. Beautiful hotel

Cons:

Nothing

2026-02-11 via Nuitee
C
Ciaron couple au
10
Pros:

Onsen was amazing and so was the rest of the hotel amazing. Location was good if you don't mind short walks to local hotspots.

Cons:

I would have liked another pillow and more blankets.

2026-02-10 via Nuitee
T
Tony Nguyen couple us
10
Relaxing
Pros:

Wonderful property that is a short walk (8-10min) from Matsumoto Station.
The Onsen is on the 10th floor (unusual, but such a cool feature) with a beautiful overlook of the city and mountains. There are also selections of treats you may choose from after your Onsen bath, which is lovely!
The buffet breakfast and evening Soba were a convenient and fairly tasty option for times you want to keep in.

Matsumoto Castle can easily be reached by a couple of bus stops nearby or is about an easy 15-20min walk!

Cons:

Pillows are a bit too firm and shallow. I just used some of my clean clothes to fluff it up a bit without issue.

2026-02-09 via Nuitee
J
Jonas couple jp
10
Refreshing!
Pros:

The room was just perfect for two. The staff were helpful and kind. The facilities were great as well as the food. The location was perfect in terms of the main train station and restaurants etc.

2026-02-09 via Nuitee
中居 couple jp
8
2026-02-08 via Nuitee
K
Katsumi couple us
10
2026-02-08 via Nuitee
J
Jacqueline family_with_children sg
9
2026-01-31 via Nuitee
T
Tadayuki couple jp
10
2026-01-31 via Nuitee
T
TING-YI solo_traveller tw
10
Pros:

Soba noodles

2026-01-31 via Nuitee
楷聲 couple tw
9
2026-01-31 via Nuitee
R
Rhiannon couple gb
10
A great place to stay. Would highly recommend.
Pros:

Near the station but within walking distance of all the sights. Lovely rooms, great service and an excellent breakfast. Would highly recommend.

2026-01-31 via Nuitee
P
Pauline couple nc
10
2026-01-30 via Nuitee
K
Kozue couple jp
9
2026-01-30 via Nuitee