Staybridge Suites San Antonio Lackland AFB Area by IHG

My Family and I had an amazing experience at Staybridge Suites in San Antonio Lackland. The customer service was beyond excellent and every staff member I interacted with was very friendly and professional. They went above and beyond to make sure we felt welcomed and comfortable throughout our stay.

Overall, this hotel exceeded my expectations. I’d definitely recommend Staybridge Suites San Antonio Lackland to anyone looking for exceptional service, comfort, and a welcoming environment. I’ll definitely be staying here again on my next visit!

This place was perfect! It was close to Lackland AFB, we were in town for a graduation. We wanted a place for 4 ppl to stay comfortably. Our suite had two bedrooms, a living room and kitchen with daily housekeeping services if needed, which you can’t get with a vacation rental. It was clean, tidy and well maintained. Front office staff were friendly and attentive. Housekeeping staff, when requested, were there within minutes to help take our trash and provide fresh clean towels. Breakfast was a good variety of hot foods, cereal, pastries and juices (hot coffee and cocoa too). We only had breakfast once bc we had to be on base before 6am for the two days of graduation.

Property was clean and staff was excellent. Manager (Naisha Davis) is very professional and awesome!

I overall enjoyed the overall ambience of the hotel. What brought the stars down was the cleanliness of the bathrooms. There was hair in the shower, and the toilet was disgusting. I did address this with the front desk and they assured me i would receive points, I’m not sure if I’ve received them as of yet.

Very clean room and hotel.

The room was very clean and refresh service was good every day. Staff were helpful and everything worked well. The hotel is a very short distance from Seaworld.

Great overall experience. A little ways past where we came off. It’s like the next right after all the baggage stuff. It’s right there on the left-hand side.

Everything was clean.

Our room was infested with ants the whole time

I liked everything about this hotel

Everything about my stay was excellent. The front desk associates were courteous, and welcoming. This area was very accessible for shopping and close to restaurants. I will definitely book another stay here.

It was a nice hotel, however my only 2 issues was only 1 elevator worked which meant having to wait a little bit for it to come. Another was after coming back from a long day my card did not work to get back into room. I had to wait for the 1 elevator to go back down so they could fix my room card. The lady wasnt so nice about it and made it sound like it was my fault for putting it in my purse. However everyone else was nice and the hotel was nice

It is at a nice spot

Great location near sea world and other stores if needed. The staff are really welcoming. The room was comfortable and clean! My family enjoyed our stay!!

The room was spacious and just right for our stay. Cleanliness was top notch. Customer service is spot on. Breakfast perfect.

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Highly recommend this property. We got a Suite with 2 Queen beds and couldn’t be happier. Excellent staff too.

Amazing

Super clean, staff was super friendly and the amenities were the cherry on top! Will definitely be staying again !

Very comfy, extremely private, never heard the neighbors once, master switch situation is weird but it works. Kitchen area came super useful. Breakfast was really good:)