Ruby Zoe Hotel London by IHG

Hotels
8.8 (3986 reviews)
146-164 Notting Hill Gate , London , gb

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Limited breakfast options
Some room sizes small

Categories

Cleanliness
8.39
Overall cleanliness was noted as fine, with room cleanliness mentioned positively.
Service
9.16
Staff were friendly and helpful, contributing to a positive service experience.
Location
9.4
The hotel’s location is excellent, ideal for exploring London.
Room Quality
8.85
Rooms were comfortable and well-furnished, though some were noted as small.
Amenities
8.88
Amenities included quirky bar and breakfast offerings, though improvements could be made.
Value for Money
8.64
While the pricing was perceived as slightly high, the location and comfort provided good value.
Food and Beverage
7.89
Breakfast options were limited for continental tastes, which affected overall satisfaction.
Overall Experience
9.16
Overall, guests had a delightful stay with a few minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:42

Property Description

Prime Location in London
Ruby Zoe Hotel London offers a prime location within close proximity to Portobello Road Market, Paddington Station, and other top attractions.

Comfortable and Well-Equipped Rooms
Guests can enjoy modern amenities such as air conditioning, flat-screen TVs, and free WiFi in the non-smoking rooms. The private bathrooms are stocked with complimentary toiletries for added convenience.

Delicious Breakfast Options
Start your day right with a buffet, continental, or vegetarian breakfast served at the hotel.

Experience the best of London at Ruby Zoe Hotel London - book your stay now for a memorable and comfortable visit.

Important information:

If you book more than 9 rooms, different policies and surcharges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.8
Based on 3986 reviews
Cleanliness: 8.39
Service: 9.16
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.64
Food and Beverage: 7.89
Overall Experience: 9.16
P
Petra couple ch
10
Pros:

Great design. Spacious common area. Size of the room ( even if it was a room disabled people)

Cons:

Staff was very friendly, but the concept of the hotel is not very personal

2026-06-06 via Nuitee
C
Camilla couple it
8
2026-06-06 via Nuitee
A
Ariana couple gb
10
Great location and hotel!!
Pros:

It was such a great stay! The room is superb, the staff is so so kind. We loved everything about it.

2026-06-05 via Nuitee
M
Maria Olga solo_traveller sg
7
Pros:

Great location in Notting Hill and the staff are all friendly and accommodating.

2026-06-05 via Nuitee
P
Paula solo_traveller fr
10
Excelente estadia en Londres
Pros:

La limpieza de la pieza y el baño. Muy buena ropa de cama, el colchón y las almohadas muy comodas
El desayuno muy completo.
La atención del personal excelente.
Check -in y check out muy rapidos.

Cons:

Nada, todo excelente

2026-06-04 via Nuitee
R
Rimmer solo_traveller gb
10
The staff made it an excellent stay and our room was upgraded without us asking! Thank you !
Pros:

Well situated

2026-06-04 via Nuitee
M
Melanie family_with_children ch
8
2026-06-03 via Nuitee
L
Les solo_traveller au
10
Fabulous will recommend
Pros:

Location staff and food
Fantastic initiative regarding sustainability and not cleaning your room but get a free drink for one night!

Cons:

Nothing

2026-06-03 via Nuitee
D
Debora Groenwold solo_traveller br
9
Pros:

O quarto era maior do que esperado... embora fosse um quarto adaptado para pessoas com deficiência, não foi um problema.
Quarto muito limpo
A região do hotel era muito boa e nos sentimos bastante seguros. Muitas opções de restaurantes, cafés e mercados nas proximidades.

2026-06-03 via Nuitee
A
Adrien solo_traveller fr
7
Central nottinghill modern hotel
Pros:

Amazing location, lots of light during the day, good for a work trip.

Cons:

No proper black out during the night, lots of light in the morning. Not a lot of room to work. Bed is a bit small for two!

2026-06-03 via Nuitee
P
patrizia extended_group it
8
Pros:

ottima la colazione

Cons:

La pulizia della camera

2026-06-02 via Nuitee
H
Hazal couple tr
7
2026-06-02 via Nuitee
V
Vladyslav couple ie
10
Pros:

Everything. The sink-in-the-room design is definitely a choice, but it's creative and funky in a good way.

2026-06-02 via Nuitee
C
Cox family_with_children gb
9
Great overnight stay in London.
Pros:

Bright light rooms. Good facilities . Great location and value.

Cons:

Nothing

2026-06-02 via Nuitee
M
Martina couple ch
8
Stylisches Haus mit tollem Frühstück
Pros:

Fabelhaftes Frühstück. Minimalistisches Design im Zimmer mit Parkettboden. Gute Pflegeprodukte.
Üppige Dekoration in Bar und Lobby.
Angenehme Lage mit vielen Lokalen und Lebensmittelgeschäften in der Nähe. 10 Fussminuten zum wunderbaren Hydepark, 15 Minuten zum Portobello Road Market.

Cons:

Personal ist etwas auf der unprofessionellen Seite. Theoretisch ist alles digitalisiert, was leider dazu führt, dass alles länger dauert.

2026-06-02 via Nuitee
A
anita francisca family_with_children cl
9
Destacamos la atención de Carlos y Carolina. Amables, empáticos
Pros:

A mi hna y a mí nos encantó el desayuno. Variado y de excelente calidad.

Cons:

Que no tuviera camas separadas.

2026-06-01 via Nuitee
P
Paulus couple nl
8
Goed hotel voor kort verblijf
Pros:

Goede lokatie, relaxte sfeer

Cons:

Aardig aan de prijs

2026-06-01 via Nuitee
E
Elissa solo_traveller au
9
Great location, amazing breakfast and nice basic, comfortable rooms.
Pros:

The best hotel breakfast I've ever had- so much variety and all fresh. The pastries were particularly good! Location was really close to the tube and had 2 supermarkets and a chemist within minutes. Great restaurants around.

2026-06-01 via Nuitee
P
Paula solo_traveller fr
10
2026-06-01 via Nuitee
E
Ertugrul solo_traveller tr
9
2026-05-31 via Nuitee