Ruby Zoe Hotel London

Hotels
8.8 (3606 reviews)
146 - 164, Notting Hill Gate, LONDON , London , gb

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Limited breakfast options
Some room sizes small

Categories

Cleanliness
8.39
Overall cleanliness was noted as fine, with room cleanliness mentioned positively.
Service
9.16
Staff were friendly and helpful, contributing to a positive service experience.
Location
9.4
The hotel’s location is excellent, ideal for exploring London.
Room Quality
8.85
Rooms were comfortable and well-furnished, though some were noted as small.
Amenities
8.88
Amenities included quirky bar and breakfast offerings, though improvements could be made.
Value for Money
8.64
While the pricing was perceived as slightly high, the location and comfort provided good value.
Food and Beverage
7.89
Breakfast options were limited for continental tastes, which affected overall satisfaction.
Overall Experience
9.16
Overall, guests had a delightful stay with a few minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:42

Property Description

Prime Location in London
Ruby Zoe Hotel London offers a prime location within close proximity to Portobello Road Market, Paddington Station, and other top attractions.

Comfortable and Well-Equipped Rooms
Guests can enjoy modern amenities such as air conditioning, flat-screen TVs, and free WiFi in the non-smoking rooms. The private bathrooms are stocked with complimentary toiletries for added convenience.

Delicious Breakfast Options
Start your day right with a buffet, continental, or vegetarian breakfast served at the hotel.

Experience the best of London at Ruby Zoe Hotel London - book your stay now for a memorable and comfortable visit.

Important information:

If you book more than 9 rooms, different policies and surcharges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.8
Based on 3606 reviews
Cleanliness: 8.39
Service: 9.16
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.64
Food and Beverage: 7.89
Overall Experience: 9.16
H
Helena solo_traveller cz
9
2026-04-04 via Nuitee
J
Janneke couple nl
9
Mooi hotel, midden in Notting Hill
Pros:

Mooie kamer, vriendelijk personeel.

Cons:

Niks

2026-04-04 via Nuitee
K
Kristina family_with_children cz
10
Pros:

board games

2026-04-04 via Nuitee
J
Janet couple gb
9
2026-04-04 via Nuitee
S
Stephen solo_traveller gb
8
Lovely
Pros:

Lovely hotel, very quirky. Comfortable room and bed!

Cons:

Had to ask for towels as not enough but that’s literally the only criticism.

2026-04-03 via Nuitee
O
Oli couple gb
8
2026-04-02 via Nuitee
J
Jocelyn solo_traveller dk
8
2026-04-02 via Nuitee
S
Suse family_with_children de
9
Tolles Hotel und auf jeden Fall weiter zu empfehlen.
Pros:

Sehr freundliches, hilfsbereites Personal, super Lage, tolles Design des Hotels, leckeres Frühstück, eine toll eingerichtete Bar und schöne und saubere Zimmer. Wir würden jederzeit wieder kommen.

2026-04-02 via Nuitee
S
Simone family_with_children de
10
2026-04-02 via Nuitee
M
Martha extended_group at
7
Pros:

Die Lage war ausgezeichnet, sehr nah zu Bus und Metro, Supermärkte wie Tesco und M&S 2min entfernt und viele Cafés und Restaurants in unmittelbarer Nähe.

Cons:

Wir haben in der ersten Nacht ein "accessible" Zimmer bekommen, obwohl kein Bedarf da war und uns nicht kommuniziert wurde, dass wir diese Zimmer Art bekommen. Die Ausstattung war für uns umständlich und ungemütlich und es wurde auf unserer Bitte um ein neues Zimmer nicht sehr verständnisvoll reagiert. Wir wollten nur das Zimmer, was wir gebucht haben. Nachdem wir das richtige Zimmer bekommen haben war aber unser Aufenthalt toll!

2026-04-01 via Nuitee
K
Katherine solo_traveller gb
8
Pros:

Location , new and clean .

2026-04-01 via Nuitee
B
Bernice solo_traveller us
9
2026-04-01 via Nuitee
K
Kerrie solo_traveller au
8
Lovely
Pros:

Bed was extremely comfortable - room was quiet - I was at back of building so lovely view - room small but enough . Stayed after 24hr flight and slept off the jet lag

Cons:

Only criticism- wooden edges on bed should be rounded off - small room meant bruised shins

2026-04-01 via Nuitee
B
Britt solo_traveller no
4
Cons:

The room was not nice at all

2026-03-31 via Nuitee
E
Eivind solo_traveller no
9
2026-03-31 via Nuitee
S
sara solo_traveller se
8
Pros:

Frukosten var bra, stort utbud av fräscha produkter.

Cons:

Gillade inte att de lade på dricks när man handlade i baren. De tog bort den när man bad dem men det uppskattades inte av dem.
Hotellet är en work hub, många sitter o jobbar i en "cool" miljö. Det är inte för den som söker lugnet.

2026-03-31 via Nuitee
H
Hanin couple ae
8
Staff is very friendly, hotel is impeccably located, and the bed is comfortable. The lobby is very cool. One critique wa
Pros:

Location and comfortable bed

Cons:

All elevators are hogged by hotel staff from 8am-12pm

2026-03-31 via Nuitee
B
Brenda couple gb
8
2026-03-31 via Nuitee
E
Edward Cappabianca solo_traveller ie
9
Pros:

Great location. Very comfortable bed. The shower is also great!

Cons:

Their check in system is still pretty cumbersome. It is "self-service", but asks lots of questions, and since I have stayed there several times, it would be better if their system remembers those who have stayed before.

2026-03-31 via Nuitee
I
Ivan couple it
8
2026-03-30 via Nuitee