Hotel Cayuga

Hotels
8.5 (1984 reviews)
Calle 4, 50m sur de la Bomba Delta , Puntarenas , CR

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good value for money
Pleasant amenities
Cons:
Cleanliness issues
Unpleasant location
Parking difficulties
Inconsistent food quality

Categories

Cleanliness
7.96
Some reviews mention cleanliness issues, particularly with the pool area.
Service
9.43
While some service experiences were not great, overall feedback indicates that the staff was generally friendly and helpful.
Location
7.47
Several reviews criticized the location as unpleasant or inconvenient.
Room Quality
8.42
Rooms were noted as clean and comfortable, though basic amenities were lacking.
Amenities
8.45
Amenities were generally enjoyed; however, there were complaints about parking and breakfast options.
Value for Money
9.41
Overall, the perceived value for money was good, especially given the services provided.
Food and Beverage
7.96
Mixed reviews on food; some enjoyed breakfast, but others expected more variety.
Overall Experience
8.93
Despite some drawbacks, guests generally had a positive experience and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:35

Property Description

Luxurious Accommodation with Stunning Amenities

Outdoor Swimming Pool and Fitness Centre: Dive into relaxation with our refreshing pool or stay active at our modern fitness centre.

Delicious Dining Options: Indulge in culinary delights at our on-site restaurant and unwind with a drink at the bar.

Convenient Location: Explore nearby attractions like Playa Pochote and Parque Marino del Pacifico, all just a stone's throw away.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Hotel Cayuga now!

Important information:

For the Double Room, please note that not all rooms of this type have windows, and guests may be assigned a room of the same type according to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 1984 reviews
Cleanliness: 7.96
Service: 9.43
Location: 7.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 7.96
Overall Experience: 8.93
C
Carolina • couple • de
7
2026-09-12 • via Nuitee
P
Paola • extended_group • ni
5
2026-09-07 • via Nuitee
H
Héloïse • extended_group • fr
5
Mauvais rapport qualité prix
Pros:

Petit déjeuner très bon

Cons:

Le monsieur de la réception était désagréable
Le wifi marchait très mal
L’eau n’était pas potable
Il manquait des équipements (pas de tapis de douche etc)
Mauvaise odeur d’humidité dans la salle de bain
Beaucoup trop cher pour la qualité

2026-09-06 • via Nuitee
A
AndreySteven • family_with_children • cr
10
Bonito
Pros:

Intalaciones

Cons:

Ubicación

2026-09-04 • via Nuitee
L
Luis Guillermo • family_with_children • cr
10
Acogedora
Pros:

Realmente me encantó todo, cada detalle y el trato

Cons:

No hubo nada que no me gustara

2026-09-03 • via Nuitee
A
Alonso • extended_group • cr
10
2026-09-01 • via Nuitee
D
Daniela • extended_group • cr
9
2026-09-01 • via Nuitee
F
Fabiola • couple • cr
10
2026-08-31 • via Nuitee
E
Elena • couple • cr
7
Pros:

La comida y las instalaciones

Cons:

Lamentable los empleados carecen de motivación lo cual se externa a usuario. Hay problemas de actitud.

2026-08-31 • via Nuitee
H
Herrera Arguedas • solo_traveller • cr
1
2026-08-31 • via Nuitee
C
Cosimo • family_with_children • it
10
2026-08-30 • via Nuitee
A
ANA LUCRECIA • solo_traveller • cr
9
Pros:

Muy lindo todo
Limpio
Ordenado
Preciosas las piscinas los baños limpios
En general muy bien

Cons:

Seria como una observación::

1= el aire acondicionado lo sentí que no llegaba a un buen frio
2= Y un poco pequeña la habitación para tener 2 camas matrimoniales

2026-08-29 • via Nuitee
K
Kevin • solo_traveller • cr
8
2026-08-28 • via Nuitee
E
Ednelson • couple • br
5
Pros:

As pessoas foram fantásticas no atendimento, e a cozinha é ótima.

Cons:

O chuveiro não tinha água quente. A geladeira não estava funcionando. A cidade não é atrativa.

2026-08-26 • via Nuitee
A
Adri • solo_traveller • cr
10
Pros:

Limpieza y atención

Cons:

Me costó ver tv ya que no tengo cuentas de streaming

2026-08-24 • via Nuitee
P
Patricia • solo_traveller • cr
9
2026-08-24 • via Nuitee
N
Nancy • solo_traveller • cr
7
Pros:

Comodida

Cons:

Me salió un alacrán en la habitación

2026-08-24 • via Nuitee
C
carla • solo_traveller • cr
7
Pros:

La piscina buen tamaño y limpieza,la gastronomía deliciosa.

Cons:

El aire acondicionado tenía fuga y despedía un muy mal olor,el parqueo interno sumamente incómodo,el olor del agua del lavatorio muy mal.

2026-08-24 • via Nuitee
C
Christelle • family_with_children • fr
6
je n'y retournerai pas, je ne le recommande pas
Pros:

les chambres sont confortables ainsi que la salle de bain, équipement basique

Cons:

Les photos surestiment les prestations de l'hotel. La piscine ok mais on y a ramassé des poignets de cheveux et des corps de crevettes, le personnel n'est pas très avenant contrairement à toutes les personnes que nous avons cotoyés pdt les 15j de notre voyage au CostaRica, le petit déj infecte (les fruits étaient chauds et commencaient à fermenter)...

2026-08-23 • via Nuitee
V
Virginie • solo_traveller • fr
7
Pros:

Nous avons choisi cet hôtel pour la piscine et le prix..

Cons:

La chambre sentait mauvais et ́ous avons trouvé dans la piscine une touffes de cheveux et une tête de crevettes ( sur laquelle j ai marché ). Petit déj bas de gamme. Pour tout cela, je trouve l hôtel cher par rapport aux prestations proposées

2026-08-21 • via Nuitee