Hotel Cayuga

Hotels
8.5 (1860 reviews)
Calle 4, 50m sur de la Bomba Delta , Puntarenas , cr

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good value for money
Pleasant amenities
Cons:
Cleanliness issues
Unpleasant location
Parking difficulties
Inconsistent food quality

Categories

Cleanliness
7.96
Some reviews mention cleanliness issues, particularly with the pool area.
Service
9.43
While some service experiences were not great, overall feedback indicates that the staff was generally friendly and helpful.
Location
7.47
Several reviews criticized the location as unpleasant or inconvenient.
Room Quality
8.42
Rooms were noted as clean and comfortable, though basic amenities were lacking.
Amenities
8.45
Amenities were generally enjoyed; however, there were complaints about parking and breakfast options.
Value for Money
9.41
Overall, the perceived value for money was good, especially given the services provided.
Food and Beverage
7.96
Mixed reviews on food; some enjoyed breakfast, but others expected more variety.
Overall Experience
8.93
Despite some drawbacks, guests generally had a positive experience and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:35

Property Description

Luxurious Accommodation with Stunning Amenities

Outdoor Swimming Pool and Fitness Centre: Dive into relaxation with our refreshing pool or stay active at our modern fitness centre.

Delicious Dining Options: Indulge in culinary delights at our on-site restaurant and unwind with a drink at the bar.

Convenient Location: Explore nearby attractions like Playa Pochote and Parque Marino del Pacifico, all just a stone's throw away.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Hotel Cayuga now!

Important information:

For the Double Room, please note that not all rooms of this type have windows, and guests may be assigned a room of the same type according to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 1860 reviews
Cleanliness: 7.96
Service: 9.43
Location: 7.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 7.96
Overall Experience: 8.93
M
Michael • couple • us
6
2026-05-02 • via Nuitee
J
Juan • couple • us
10
2026-05-02 • via Nuitee
C
Campos • couple • cr
10
2026-05-02 • via Nuitee
B
Babbar • family_with_children • cr
10
2026-05-02 • via Nuitee
L
Lisa • family_with_children • de
7
Für einen Zwischenstopp in Ordnung, mehr aber auch nicht.
Pros:

Der Pool. Jedoch war die Musik sehr laut dort. Das Personal war sehr freundlich.

Cons:

Das Zimmer war eher klein und spärlich eingerichtet, unangenehmer Geruch aus dem Badezimmer. Frühstück konnte man von einer Karte wählen, jedoch eher kleine Portionen.

2026-05-01 • via Nuitee
N
Nicolas • solo_traveller • cr
10
Pros:

El desayuno, la piscina y el trato del personal

Cons:

Que el baño no tiene cortinas

2026-05-01 • via Nuitee
L
Laura • family_with_children • cr
10
Pros:

Instalaciones limpias, modernas, excelente atención al cliente. Lugar tranquilo y silencioso. La piscina excelente.

2026-05-01 • via Nuitee
C
Christian • family_with_children • ch
7
Gute Lage aber das Putzpersonal müsste etwas geschult werden
Pros:

Eine sehr gute Lage und der Pool war auch gut.
Wir haben einen Apero Platte bestellt, später das Abendessen und das Frühstück gegessen. Alles war ok, aber auch nicht mehr.

Cons:

Beim Lavabo war kein Deckel oder Sieb beim Abfluss, nur die Haare von den letzten paar Besucher. Unter meinem Bett war Erbrochenes oder etwas ähnliches mit viel Dreck und Staub. Der Spiegel und die Duschwand waren schon länger nicht mehr richtig geputzt worden, alles war voll mit Spritzer und Resten vom Zähneputzen oder dergleichen. Die Putzfrau hat definitiv nirgends sauber geputzt.

2026-05-01 • via Nuitee
S
Silvio • solo_traveller • cr
6
Pros:

Habitaciones y piscinas

Cons:

El Parqueo principal muy cómodo, el ingreso muy incómodo.
El desayuno puede mejorar el sabor muy insipidó
Las políticas de área de pusilánime deberían cambiar no es posible no poder tener una hilera con refrescos para los niños ni consumir lo que una lleva para la familia. El costo del hotel es muy alto como para no poder tener este beneficio.
El horario de la piscina debería ser mínimo 10pm

2026-04-28 • via Nuitee
G
Grace • family_with_children • cr
10
Muy linda
Pros:

Me llenó las expectativas el desayuno muy bueno!

2026-04-27 • via Nuitee
T
Tenorio • solo_traveller • cr
10
2026-04-27 • via Nuitee
E
Eddy • solo_traveller • cr
10
Pros:

La atención del personal muy excelente 👌 👍 👏

Cons:

El piso cuando llegamos estaba mojado , cabe recalcar lo informamos y lo repararon de inmediato

2026-04-27 • via Nuitee
M
Maria Fernanda • couple • cr
10
Una joya en el Puerto
Pros:

La infraestructura, la piscina, la ubicación y la limpieza

Cons:

La comida sentimos que le falta un poco de sazón!

2026-04-26 • via Nuitee
L
Lucie • couple • ca
8
2026-04-25 • via Nuitee
L
López J. • solo_traveller • cr
9
Pros:

Lugar muy limpio y cómodo. Muy buena comida

2026-04-22 • via Nuitee
C
Carolina • solo_traveller • cr
8
2026-04-22 • via Nuitee
M
Mai • solo_traveller • cr
7
2026-04-22 • via Nuitee
M
Michael Peter • family_with_children • ch
9
Pros:

Nahe zur Fähre. Wir haben nur übernachtet und am Morgen ging es weiter

2026-04-22 • via Nuitee
T
Trina • family_with_children • cr
10
We would go back!
Pros:

This hotel was really good for what we needed it for. We needed to be close to the cruise ship dock and the staff were very accommodating for us. They have a secured covered parking for our car which we appreciated. Breakfast was very basic but very good, and we ordered from the restaurant the night before and the food was very good.

2026-04-22 • via Nuitee
A
Antonio María • solo_traveller • es
5
Cons:

La habitación que nos dieron daba a la calle contigua, donde tenían el bar, y por la noche se apostaron grupos de jóvenes con la pick-up que estaban bebiendo en la calle y ponían la música a toda potencia y hacían ruido gritando y cantando; debido a la mala insonorización de la habitación, se sentía todo y dormimos fatal, al menos hasta que se fueron, ya pasada la medianoche.

2026-04-21 • via Nuitee