Hotel Cayuga

Hotels
8.5 (1760 reviews)
Calle 4, 50m sur de la Bomba Delta , Puntarenas , cr

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good value for money
Pleasant amenities
Cons:
Cleanliness issues
Unpleasant location
Parking difficulties
Inconsistent food quality

Categories

Cleanliness
7.96
Some reviews mention cleanliness issues, particularly with the pool area.
Service
9.43
While some service experiences were not great, overall feedback indicates that the staff was generally friendly and helpful.
Location
7.47
Several reviews criticized the location as unpleasant or inconvenient.
Room Quality
8.42
Rooms were noted as clean and comfortable, though basic amenities were lacking.
Amenities
8.45
Amenities were generally enjoyed; however, there were complaints about parking and breakfast options.
Value for Money
9.41
Overall, the perceived value for money was good, especially given the services provided.
Food and Beverage
7.96
Mixed reviews on food; some enjoyed breakfast, but others expected more variety.
Overall Experience
8.93
Despite some drawbacks, guests generally had a positive experience and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:35

Property Description

Luxurious Accommodation with Stunning Amenities

Outdoor Swimming Pool and Fitness Centre: Dive into relaxation with our refreshing pool or stay active at our modern fitness centre.

Delicious Dining Options: Indulge in culinary delights at our on-site restaurant and unwind with a drink at the bar.

Convenient Location: Explore nearby attractions like Playa Pochote and Parque Marino del Pacifico, all just a stone's throw away.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Hotel Cayuga now!

Important information:

For the Double Room, please note that not all rooms of this type have windows, and guests may be assigned a room of the same type according to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 1760 reviews
Cleanliness: 7.96
Service: 9.43
Location: 7.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 7.96
Overall Experience: 8.93
G
Gaby • family_with_children • cr
9
Pros:

La comida estaba muy buena.

2026-03-21 • via Nuitee
A
alicia • family_with_children • cr
8
Opinión 19 marzo 2026
Pros:

El trato del personal, la limpieza, la ubicación.
Hielo gratis
Desayuno muy bien

Cons:

En la habitación no habia:

Cafetera
Refrigerador pequeño
Secador de cabello

2026-03-21 • via Nuitee
F
Francisco Crema • family_with_children • cl
8
Cumple con lo requerido.
Pros:

La piscina, la cama y el desayuno eran buenos.

Cons:

Que pedí un apartamento y el baño tenía una luz quemada sobre el espejo que nunca cambiaron, a pesar de que lo solicité en dos ocasiones Además las ollas y sartenes estaban sucios.También faltaba una silla para la mesita que no trajeron.

2026-03-18 • via Nuitee
A
Ana Isabel • family_with_children • es
8
Pros:

La piscina

Cons:

Faltan armarios o colgadores para dejar la ropa en la habitación

2026-03-18 • via Nuitee
A
Anna • couple • pl
9
Pros:

Czysty i cichy pokój, miła obsługa i dobre śniadanie. Blisko przystanku autobusowego w Puntarenas.

Cons:

Dość drogo.

2026-03-18 • via Nuitee
A
Ana Victoria • family_with_children • cr
9
2026-03-17 • via Nuitee
I
Ilona • family_with_children • us
10
2026-03-17 • via Nuitee
B
Beth • extended_group • us
10
Wonderful hotel, clean, great pool, excellent stay!
Pros:

Brand new hotel with all modern luxuries. Beautiful pool, hot tub, wonderful restaurant, bar. Food was delicious and priced right. Rooms were clean and well stocked with towels. I wish we could have had that hotel in other parts of Costa Rica.

Cons:

Nothing!

2026-03-17 • via Nuitee
D
Donato • family_with_children • cr
10
Pros:

Ubicación, habitación preciosa, excelente restaurante/bar y el personal q lo atiende es espléndido
La cama de la habitación es deliciosa

Cons:

No hay ascensor ni quien te ayude con el equipaje

2026-03-16 • via Nuitee
B
Bernard • family_with_children • fr
9
2026-03-16 • via Nuitee
M
MARIE-PIERRE • solo_traveller • fr
8
Séjour simple mais agréable
Pros:

Bien placé dans Puntarenas
Personnel très sympa
Propre
Petit déjeuner compris correct

Cons:

Pas d’ascenseur pour les valises pas pratique
Côté piscine très bruyant
Chambre très sommaire : pas de chaises pas de déco !

2026-03-16 • via Nuitee
A
Arelys Maria • couple • cr
9
Confortable.
Pros:

Muy saludable, rico y muy bueno

Cons:

Todo estuvo bien, solo me fuera gustado una pequeña nevera en la habitación.

2026-03-16 • via Nuitee
V
Varela • family_with_children • do
10
2026-03-15 • via Nuitee
P
Petra • couple • de
7
2026-03-14 • via Nuitee
P
Pazos • couple • ar
7
2026-03-14 • via Nuitee
A
Amanda • couple • cr
10
2026-03-13 • via Nuitee
B
Brian • family_with_children • us
10
This hotel did not disappoint. Air Conditioning. Door to Door Excursions. Beach is walkable.
Pros:

There was not one thing not to like. The pool is amazing. Air Conditioning in this town is heavenly and made the trip not just bearable but enjoyable. We were able to eat at the restaurant many times which saved us time and energy on having to go eat out. The beach is walkable and there was even a market 3 blocks away.

Cons:

To be honest, there is nothing I could have asked for better. Maybe if the staff knew a little more English, but they knew enough for us to communicate so that was ok. This was about the perfect stay in my opinion.

2026-03-13 • via Nuitee
N
Nidia • extended_group • cr
10
Descanso excepcional
Pros:

La limpieza de las habitaciones y el lugar en general.

2026-03-13 • via Nuitee
K
Klaus • couple • de
8
Schöne Übernachtung vor der Fähre
Pros:

Freundlicher Empfang
Modernes Zimmer
Bewachter Parkplatz
Gute Frühstücksauswahl

Cons:

Der Frühstücksraum war sehr hellhörig und durch viele Business Reisende etwas laut

2026-03-13 • via Nuitee
P
Picado • couple • cr
9
2026-03-12 • via Nuitee