Hotel Cayuga

Hotels
8.5 (1725 reviews)
Calle 4, 50m sur de la Bomba Delta , Puntarenas , cr

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good value for money
Pleasant amenities
Cons:
Cleanliness issues
Unpleasant location
Parking difficulties
Inconsistent food quality

Categories

Cleanliness
7.96
Some reviews mention cleanliness issues, particularly with the pool area.
Service
9.43
While some service experiences were not great, overall feedback indicates that the staff was generally friendly and helpful.
Location
7.47
Several reviews criticized the location as unpleasant or inconvenient.
Room Quality
8.42
Rooms were noted as clean and comfortable, though basic amenities were lacking.
Amenities
8.45
Amenities were generally enjoyed; however, there were complaints about parking and breakfast options.
Value for Money
9.41
Overall, the perceived value for money was good, especially given the services provided.
Food and Beverage
7.96
Mixed reviews on food; some enjoyed breakfast, but others expected more variety.
Overall Experience
8.93
Despite some drawbacks, guests generally had a positive experience and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:35

Property Description

Luxurious Accommodation with Stunning Amenities

Outdoor Swimming Pool and Fitness Centre: Dive into relaxation with our refreshing pool or stay active at our modern fitness centre.

Delicious Dining Options: Indulge in culinary delights at our on-site restaurant and unwind with a drink at the bar.

Convenient Location: Explore nearby attractions like Playa Pochote and Parque Marino del Pacifico, all just a stone's throw away.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Hotel Cayuga now!

Important information:

For the Double Room, please note that not all rooms of this type have windows, and guests may be assigned a room of the same type according to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 1725 reviews
Cleanliness: 7.96
Service: 9.43
Location: 7.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 7.96
Overall Experience: 8.93
E
Estela • extended_group • cr
10
Vale la pena hospedarse ahí
Pros:

Éramos tres amigas buscando un descanso corto y encontramos esta joyita.
Excelente personal, hotel bonito con un buen desayuno incluido, restaurant con precios cómodos y buena comida, limpio, cuartos cómodos y una piscina que daban ganas de quedarse ahí todo el día.

Cons:

No aplica

2026-02-28 • via Nuitee
F
Fabricio • family_with_children • cr
8
Pros:

la ubicacion

2026-02-27 • via Nuitee
A
Alexandre • family_with_children • fr
8
Hotel idéal pour 2/3 nuits à Puntarenas
Pros:

L'emplacement, pas loin de la mer, la piscine, le personnel, le fait de pouvoir se garer dans la rue, le choix des petits-déjeuners.

Cons:

La musique proposé est peut-être un peu forte et tardive

2026-02-27 • via Nuitee
C
Carmen • family_with_children • nl
8
Fijn hotel voor doorreis, maar blijf vooral binnen of in het zwembad!
Pros:

Heel schoon en fris! Ruime kamer met goede bedden. Zowel diner als ontbijt lekker. Goed zwembad! Super lief personeel.

Cons:

Geen nachtlampjes. De omgeving is afschuwelijk, maar wel geschikt voor doorreis.

2026-02-27 • via Nuitee
M
Mario • family_with_children • br
8
2026-02-26 • via Nuitee
C
Cecilia • family_with_children • ar
9
Pros:

La piscina, la ubicación está bien.

2026-02-26 • via Nuitee
H
Helena • couple • gb
9
Great hotel if you are taking the ferry - kind and helpful team.
Pros:

It was very convenient overnight stay to take the ferry - there was a pool and restaurant and the room was very clean. Staff were very helpful and kind. We enjoyed our dinner there and lovely breakfast too. Thank you

Cons:

The hotel is great for a short stay but we felt its location was not somewhere where we would have wanted to stay for longer. This may be our mistake - we asked a receptionist to tell us the way to the beach - he said left -but we walked that way and all the entrances to the beach were blocked off… we think he meant right ( and our fault again for not speaking better Spanish) … it was only the next day we saw the lively town and possibly better access to the beach as we were driving to the ferry. Perhaps some local information in the rooms may be helpful. The main thing was the music at the pool - our room was opposite and it was very very loud all afternoon until about 8pm - turn it down a little and would be great!

2026-02-25 • via Nuitee
E
Enrique Rodriguez C • family_with_children • cr
6
2026-02-25 • via Nuitee
C
Christian G. • couple • us
10
2026-02-25 • via Nuitee
J
jorge • family_with_children • cr
6
Pros:

El aseo

Cons:

Muy cerrado,no tiene ventanas. No es un hotel de playa, muchas restricciones.

2026-02-24 • via Nuitee
C
CHRISTINE • family_with_children • fr
4
Nul à tous points de vue
Pros:

Du jamais vu, un soi disant un 4 etoiles sur booking sans fenetre sans coffre fort sans rien du tout d ailleurs, pas de fontaine à eau alors que l eau est impropre à la consommation, petit déjeuner nul. Bref, à l affichage de l hotel il est indiqué 3 etoiles .alors que sur booking il est 4 etoiles, il n en vaut que 2 maximum

Cons:

La liste est trop longue

2026-02-23 • via Nuitee
P
Patricia • couple • cr
1
Regular
Cons:

Pedí una habitación y me dieron otra

2026-02-23 • via Nuitee
I
Ivannia • family_with_children • cr
10
Excelente
2026-02-23 • via Nuitee
R
Regina • couple • de
8
Pros:

Großes Zimmer mit zwei Bädern und Küche, Pool im Innenhof mit Schwimmbecken und Sprudelbad und ausreichend Sitzgelegenheiten; schönes, modernes und recht neues Hotel

Cons:

Frühstück relativ dürftig und wenig abwechslungsreich; Umgebung nicht sehr gepflegt und wenig einladend für Spaziergänge; Küchenausstattung ausbaufähig ;
Das Hotel selbst gibt sich zu Recht drei Sterne - warum stehen bei Booking.com vier Sterne?

2026-02-22 • via Nuitee
S
Sánchez • family_with_children • cr
10
Receña
Pros:

Todo me gusta Excelente servicio.

2026-02-22 • via Nuitee
A
Allan • extended_group • cr
8
2026-02-14 • via Nuitee
E
Eladio Gerardo • couple • cr
8
La estancia en el Hotel Cayuga podría ser excelente si se esforzaran en pequeños detalles que pueden hacer la gran difer
Pros:

La ubicación es adecuada queda cerca del “Paseo de los Turistas” pero no demasiado. La habitación estaba muy limpia.

Cons:

En la actualidad es decepcionante que la calidad del WIFI fuera pésima. El ancho de banda llegó a 2 mb, imposible usar las apps de bancos, por ejemplo.
La piscina no es climatizada y el servicio en el restaurante fue lento. Sirvieron primero un desayuno escaso y las tazas del café las pusieron después de que habíamos desayunado, la persona que nos sirvió pareciera que estaba “regalándonos” algo. No me gustó este trato.

2026-02-13 • via Nuitee
I
Ingrid • solo_traveller • at
6
Sehr gutes Preis-/Leistungsverhältnis.
Pros:

Tolle Lage, fußläufig zur Strandpromenade. Überaus hilfsbereites, freundliches Personal. Sehr saubere Zimmer.

Cons:

An der Unterkunft ist absolut nichts negatives zu bemängeln. Der Strand könnte sauberer sein. Leider sehr viel Müll achtlos weggeworfen, angespült.

2026-02-13 • via Nuitee
L
Luis • family_with_children • cr
10
Felices vacaciones en el Hotel Cayuga
Pros:

Atiende gente amistosa muy cordial

2026-02-12 • via Nuitee
M
Marcocub • solo_traveller • cr
9
Desayuno bastante pobre
Pros:

La ubicación y el estado de limpieza y orden de la habitación.

Cons:

El desayuno no me pareció qué ofrezcan tostadas al menos 1 par y me sirvieron la mitad de una rodaja de pan !. Éso me molestó y también las frutas muy muy pequeñas, no les cuesta nada aumentar la ración.

2026-02-12 • via Nuitee