Hotel Neutro

Hotels
9.6 (20 reviews)
Real de Guadalupe 87 , Tuxtla Gutiérrez , mx

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Tour desk
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great value
Cleanliness

Categories

Cleanliness
9.76
Very clean room.
Service
9.73
Lovely staff. Even helped me with laundry for a small fee.
Location
9.77
Well located.
Room Quality
9.22
Standard quality for this hotel tier.
Amenities
9.25
Standard quality for this hotel tier.
Value for Money
10
Great value for money.
Food and Beverage
9.21
Standard quality for this hotel tier.
Overall Experience
9.86
Overall a great experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:37

Property Description

Convenient Location
Hotel Neutro offers easy access to San Cristóbal de Las Casas' top attractions, with the San Cristobal Cathedral and Del Carmen Arch just a short distance away.

Comfortable Accommodation
Guests can relax in non-smoking rooms with modern amenities and enjoy city views from select units with balconies at Hotel Neutro.

Helpful Services
The tour desk and reception at the hotel provide assistance and information to ensure a seamless stay for all guests.

Explore San Cristóbal de Las Casas while enjoying a comfortable stay at Hotel Neutro. Book now for an unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 20 reviews
Cleanliness: 9.76
Service: 9.73
Location: 9.77
Room Quality: 9.22
Amenities: 9.25
Value for Money: 10
Food and Beverage: 9.21
Overall Experience: 9.86
L
LISSA • solo_traveller • fr
10
Simple and perfect
Pros:

Openhearted staff who makes one feel at home, perfect location on the main street but in a quiet area, thoughtfull decoration
Thank you so much
Looking forward to coming back

2026-03-07 • via Nuitee
J
Jalisse • couple • ch
8
Pros:

super central, staff was super nice, always available.

Cons:

It was tooo cold in the night, we had 3 blankets and we asked for a heather.

2026-03-01 • via Nuitee
L
Liza • couple • de
10
2026-02-14 • via Nuitee
A
Aldo Lorenzo • extended_group • mx
10
Mi nuevo hotel favorito en San Cristóbal de las Casas
Pros:

Todo, desde la ubicación hasta la comodidad.

Cons:

Nada.

2026-01-26 • via Nuitee
M
Marco • couple • it
10
Ottima struttura
Pros:

Posizione perfetta e staff presente e molto disponibile per ogni richiesta.

2026-01-26 • via Nuitee
R
Rubisel • couple • mx
9
Pros:

Tiene buena ubicación. Poco serca de los andadores

Cons:

Todo bien

2026-01-23 • via Nuitee
S
sara • extended_group • us
10
2026-01-19 • via Nuitee
S
Stefan • couple • de
9
2026-01-15 • via Nuitee
S
Sylvia • solo_traveller • de
10
ein fantastisches Hotel, super Lage, nettes. Personal. Immer wieder!
Pros:

Alles!!!

2026-01-07 • via Nuitee
M
matthew • solo_traveller • us
9
2026-01-04 • via Nuitee
D
damaris • couple • mx
9
2025-12-29 • via Nuitee
G
Golnaz • solo_traveller • gb
10
Great value, central accommodation
Pros:

Lovely staff. Even helped me with laundry for a small fee. Very clean room. Great value for money. Well located.

Cons:

Everything was great.

2025-12-22 • via Nuitee
V
Vera • solo_traveller • ph
8
2025-12-09 • via Nuitee
Y
Yamile • couple • mx
9
2025-12-03 • via Nuitee
A
Ana Cecilia • solo_traveller • mx
10
Pros:

La comodidad es inexplicable

2025-11-27 • via Nuitee
J
Juan Miguel • couple • mx
9
2025-11-09 • via Nuitee
C
Carmen Angelica • couple • mx
10
Pros:

Personal, muy limpio

2025-10-20 • via Nuitee
E
EMILIANO
10
Pros:

I like it

2023-08-09 • via Nuitee
M
Martha • family
8
Pros:

Great stay! Cleanliness, within walking distance to everything. Taxi goes by all day and most part of the night if you want to get away from the city. Coffee stayed fresh daily! All and all a good experience. We will definitely use this hotel again.

2023-07-28 • via Nuitee
A
Areli
10
Estancia en Neutro
Pros:

Fue muy buena y cómoda la estancia en este hotel, esta en excelentes condiciones y cualquier duda o detalle que necesite, me apoyaron de la mejor manera. El sitio es muy limpio, muy agradable, muy bien ubicado.

2023-07-09 • via Nuitee