Hotel Alajuela

Hotels
Independent
6.4 (25 reviews)
Alajuela,, Alajuela, Alajuela Province, 4050 , Alajuela , CR

Facilities

Free breakfast
Free WiFi
24-hour front desk
Wheelchair accessible
ATM/banking
Free breakfast
Smoke-free property
Tours/ticket assistance
Free full breakfast
Shared microwave

Review Highlights

Pros:
Window curtains were fresh
Cons:
Stains on linens
Bad smell in building
Poor room quality

Categories

Cleanliness
4.18
Significant issues with stains and bad smells reported.
Service
7.65
Standard service expected for hotel tier mentioned.
Location
7.69
Standard quality for this hotel tier.
Room Quality
5.14
Bad smells and poor condition mentioned.
Amenities
7.67
Standard quality for this hotel; limited mention in review.
Value for Money
6.13
Does not meet expectation for money spent.
Food and Beverage
6.18
Standard quality for this hotel tier.
Overall Experience
6.55
Overall dissatisfaction with facilities and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:06

Property Description

Experience the charm and convenience of Hotel Alajuela, ideally situated just steps away from Central Park and Juan Santamaría Park.

Comfort & Connectivity
Enjoy complimentary wireless internet access throughout the hotel, keeping you connected during your stay. Our 27 well-appointed guestrooms feature Smart televisions for your entertainment, along with daily housekeeping for a hassle-free experience.

Delicious Start to Your Day
Indulge in a complimentary full breakfast served daily from 7:00 AM to 9:00 AM, setting you up for a day of exploration and adventure in Alajuela.

Exceptional On-Site Services
Our 24-hour front desk and ATM services ensure your needs are taken care of at any time. Need assistance in planning your day? Our tour and ticket assistance is ready to guide you through local attractions and experiences.

Don't miss out on this perfect getaway—book your stay at Hotel Alajuela today!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.4
Based on 25 reviews
Cleanliness: 4.18
Service: 7.65
Location: 7.69
Room Quality: 5.14
Amenities: 7.67
Value for Money: 6.13
Food and Beverage: 6.18
Overall Experience: 6.55
V
Verified traveler
2
HOTEL.COM should delist these properties
Pros:

This place is pathetic and against any standards of HOTEL.

This should be delisted, surprise that HOTEL.COM supports these type of Facilities with out validation.

One and only fresh thing is WINDOW Curtains.

Every linens had stains. Unfortunately we have to spend 6 hours overnight until early morning flight departure.


Entire building and room is bad smell and Stains. Mat was drying in shower hanging

2025-08-04 via Nuitee
M
Myriam
4
Pros:

La chambre de l’hôtel est sale une prise disponible soit la télé soit nos chargeurs
Salle de bain sale avec présence de cafard, noyaux de fruits par terre mais aussi sac plastique qui ne nous appartenait pas
Seul point positif un grand lit

2025-06-29 via Nuitee
A
Andre
2
Pros:

Hahaha

2025-06-27 via Nuitee
J
Jonathan
4
Pros:

The room is very noisy, you can hear people in other rooms and noise from the road

2025-05-08 via Nuitee
I
I partner
2
Pros:

Upon arrival there is nowhere good to stop to be dropped off by an uber. During the daytime it was not bad to walk around outside, come night time i would not reccommend leaving the hotel. Our room was not clean, the bathroom had hair all over the ground in the corners. The room we had was directly adjacent to a busy street where cars drove over a metallic grate that rattled your brain every time a car drove over it. There was also a one inch gap between the window and the casing around the window allowing all the sounds odors and bugs from the street to enter the room. The staff was nice enough. But after spending a couple of hours in the room we actually decided we dont want to spend the night there and found a better accomodation. If you were a cochroach from a crack den i would reccommend this hotel. Otherwise i would do everything in my power to stay clear. We were a little upset because from what i found online it was mostly 3 star reviews. We thought it would be good enough for a short stay before flying out in the early morning. For that reason im being very detailed in my review to hopefully save someone the headache my girlfriend and i had while traveling.

2025-05-01 via Nuitee
A
Alexandre
6
Hospedagem simple e bom atendimento
Pros:

Hospedagem razoável e bem simples, mas muito bom atendimento pela equipe do hotel

2025-01-27 via Nuitee
L
Luis H
8
Outside noise
Pros:

It was ok
But my room was on the street view and there was a water sewer loose on the corner and every single car make a lot of noise when drive on top of it. Very loud. Can’t let us rest well

2025-01-11 via Nuitee
S
Seth
6
Pros:

Todo bien, con excepción de las plagas en el cuarto

2025-01-10 via Nuitee
M
Massiel family_with_children
2
Pros:

No es como se ve en la foto , las camas dan asco , los colchones viejos y sucios , olor desagradable en la habitación , y el baño ni se diga

2025-01-09 via Nuitee
L
Lina
10
Great hotel, great location
Pros:

The hotel was absolutely fabulous. The staff was outstanding. And the location was perfect. I certainly recommend this hotel.

2025-01-09 via Nuitee
K
Kseniia family
10
Pros:

It's a nice hotel with a very affordable price, not for demanding clients, still clean, super comfy located and the stuff service is very friendly.

2025-01-09 via Nuitee
G
Guillermo
4
Pros:

La habitación no era de lo mejor, el clóset se caía a pedazos y la ventana parte de los vidrios no estaban, el ruido que entraba por la noche no dejó dormir. El gallo pinto fue lo mejor

2025-01-04 via Nuitee
J
José
8
Pros:

Hotel muy cómodo por la ubicación

2025-01-03 via Nuitee
O
Omar
10
Pros:

I really like it because it was clean, had all I need i was well help when I need it the hotel is in a good spot to goo buy stuff the receptionist was educated.i had everything I really felt fantastic I recommend it to everyone!!

2025-01-03 via Nuitee
S
Sofia family
10
Pros:

Está muy bien ubicada y la gente es muy coordial.

2025-01-02 via Nuitee
J
James
10
Pros:

All good

2024-12-15 via Nuitee
K
Ksenia
10
Pros:

Absolutely friendly atmosphere, nice stay, though the room is noisy, because there is a park outside, if you need to sleep well and sensitive to noise, it won't be your option. However, the room is spacious and clean. And you are 1 minute walk from the center.
the stuff is super friendly and breakfast is delicious.

2024-12-14 via Nuitee
S
Silvia
8
Pros:

A comfortable hotel, a good location

2024-12-10 via Nuitee
T
Tove
2
Pros:

The room was dirty and didn’t feel clean, and it had mould in it

2024-11-17 via Nuitee
K
Karla
6
Pros:

It's the example of "you get what you pay for"

It's a very old building and it looks dirty even if it's not. We don't received housekeeping service until the 5th day.

The staff were excellent!!

2023-10-08 via Nuitee