Royal M Al Aqah Beach Resort by Gewan

Thank

We’ve been coming to this hotel every summer since moving to Dubai in 2022, and up until now it’s always been a 5-star experience for us.

The rooms remain lovely, comfortable, and well-kept — that part hasn’t changed.

The ocean water had visible garbage, there were a lot of flies around the resort and the atmosphere was very different, with the hotel feeling overcrowded and dominated by all-inclusive tour groups. Saving sunbeds at 7am! As arrivals on a Friday at 2pm, it was almost impossible to find a bed by the pool.

It’s such a shame because this place has been a special spot for us, but we couldn’t even push to give it 4 stars this time.

Very coid hotel!! They have entertainment for kids and adults!! Very nice and clean?!

Nel complesso buono

Friendly staff, great service. Nice food and drinks. Great snorkeling around snoopy island.

Great resort. We should have done all inclusive but had car so easy to go into city for food. Beautiful room. Wonderful property. Very clean. In great condition. Nice beach. Great pool vibe. We don't have kids with us but lots of families there. We are from Canada.

We travelled with our grandparents and took two rooms. Rooms were a great value. Food was good quality and not really pricy compared to Dubai prices.

The pool is good, the beach is nice... we will definitely return.

Excellent hotel. Brand new. I highly recommend.

The hotel had good chances to be great.
Rooms are spacious and nominally well equipped.
Area is clean and beach is good.
The main buffet style restaurant is good.

But of three rooms we had booked in all three air-conditioning was misbehaving.

Rooms have decent sound insulation. But even with that the volume level the lift announcements produce is to high. There's no sense in keep it so loud.
My parents tried to sleep with the balcony door open. But the noise of some engine that was running early every morning for some 20 minutes, forced them to close the door. And attempt to use air conditioning again.

In our room during all our stay there was a sewage odor in the bathroom.
Inconsistent water supply in shower.
We got several times replacement towels, that had sour stench. Bed linens weren't changed in a course of two weeks stay.

Services not good. This is a 5 star hotel but the services and the personal is not at that level. We tried all the restaurants and only the asian one was good but service very slow. Many beverages from the menu were not available in the all Hotel. For the breakfast I wanted a decaf cappuccino but they didn't have decaf available in the entire Hotel.We stayed in the villa but the water from the tub was coming brown. Beautiful view but not more than that.

Hotel facilities are amazing and very friendly staff specially Mr Medhat from front desck

اقامة رائعة و خدمة جيدة و المكان جميل و هادئ

The hotel is less than a year old and in great condition. It is well maintained and staff are everywhere. The room I had was mountain facing. It was large and very comfortable. The Elemis amenities provided good quality. There are a number of dining options across the hotel and a nice indoor/outdoor roof terrace with great day time views. The hotel staff are eager to solicit positive online feedback - a little too eager, but understandable as they want a digital footprint asap. They have a carved out section of the Al Aqah beach which is kept tidy with nice views of Snoopy Island. The on-site dive center, Aquanauts.ae, is excellent and was the reason I initially stayed at this hotel. If you’re into diving or water sports in general, they will look after you very well. I would definitely stay at Royal M Al Aqah Beach Resort again.

The employees are very polite and kind. The rooms and halls of the hotel were very clean. It was very pleasant to see the sea from the room.
Mr. Omar team was very

Mr. Omar and his colleagues were very professional and kind.