Savoy Hotel

Hotels
Eviivo
5.4 (140 reviews)
36 Birnbeck Road, Weston-super-Mare, England, BS23 2BX , Weston-super-Mare , GB

Facilities

Free WiFi
24-hour front desk
Smoke-free property
Parking (limited spaces)

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Lack of amenities
No food options
Room quality issues

Categories

Cleanliness
3.23
Multiple reviews indicate significant cleanliness issues including dirty bathrooms and mould.
Service
7.7
Some reviews note the friendliness of the staff, but overall service appeared lacking.
Location
9.24
Good location as mentioned in a few reviews, contributing positively to overall sentiment.
Room Quality
4.19
Critical feedback regarding room maintenance, lack of amenities, and general quality observed in various reviews.
Amenities
5.22
Limited amenities available, with notable mention of missing food options.
Value for Money
7.18
Value perception varies, with some feeling it is acceptable while others strongly disagree due to the poor condition.
Food and Beverage
2.23
No food available at the hotel, leading to significant dissatisfaction.
Overall Experience
4.2
General dissatisfaction expressed with multiple aspects of the stay, leading to a negative overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:59

Property Description

Convenient Location
Stay at Savoy Hotel in Weston-super-Mare, just minutes away from top attractions like The Grand Pier and Weston-super-Mare Beach.

Comfortable Accommodation
Relax in one of our 27 cozy guestrooms, where you can make yourself at home during your stay.

Nearby Attractions
Explore the area easily with key landmarks such as Weston-Super-Mare Museum and Time Machine Museum within close proximity.
Start your journey at Savoy Hotel today and make the most out of your time in Weston-super-Mare!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • Guest type

    LGBTQ friendly

Location

Guest Reviews

5.4
Based on 140 reviews
Cleanliness: 3.23
Service: 7.7
Location: 9.24
Room Quality: 4.19
Amenities: 5.22
Value for Money: 7.18
Food and Beverage: 2.23
Overall Experience: 4.2
K
Keith partner
8
Pros:

Spacious room comfortable beds

2025-10-10 via Nuitee
J
James
4
Pros:

Parking rubbish .no freindly staff at all bedding was dirty .on arrival carpet in room was very wet .

2025-10-06 via Nuitee
T
Tom
10
Fantastic Service
Pros:

Very happy with my first two nights that a booked another! Thank you for a stay and I’ll be back to see you!

2025-09-23 via Nuitee
T
Thomas
4
Pros:

The hotel is well passed its sell by date, full of damp

2025-09-23 via Nuitee
G
Gordon
4
Pros:

No lift

2025-09-18 via Nuitee
J
Jacqui partner
10
Pros:

On our next visit upcoming, we cannot wait to see upgrades at this hotel

2025-09-14 via Nuitee
L
Lisa
10
Pros:

Great location. Clean rooms but need updating and a refresh. Easy check in and and friendly staff. Would definitely return!

2025-08-26 via Nuitee
V
Verified traveler
2
Avoid this place at all costs!
Pros:

The room was rotten dirty, kids refused to use the shower as it had mould in the corners of the tray. Bathroom had a clear window that you could be seen on the toilet by people in building next door. Beds were very very uncomfortable and felt like they wee about 30 years old!! No tv at all!! Not enough room to swing a cat! We were put on the top floor without a balcony when the pictures of the room I booked showed that it had the balcony! One positive thing were the towels and bedding were clean and fresh and the view was amazing.
This should most definitely NOT be advertised as a hotel and not even a B&B as there’s no food or drinks available at all. I am extremely shocked and disappointed that you actually advertise this place on your website!

2025-08-23 via Nuitee
A
Adulis family
2
Pros:

This is the worst place I have ever been to. Dirty, neglegent staff, the place is filled with mould that it smells like dead feet. I wouldnt wish that on my worst enemy!!

2025-08-22 via Nuitee
S
Stacey
4
What a hotel
Pros:

No house keeping what so ever , en-suite 😂 the shower was next to the bed - who needs privacy anyways
The room was falling apart

2025-08-21 via Nuitee
J
Joyce
6
Pros:

There were no food options. Having booked online I only discovered on arrival that breakfast was not included.
The bed would have been suitable for someone who likes soft beds, but it was too soft for me, and I went home two days early suffering with a bad back.
Could only get cold water in shower.
Staff were friendly, but not always available.
Despite all this, I did enjoy my holiday.

2025-08-18 via Nuitee
S
Simon
6
Good budg
Pros:

Value for money hotel. Ideal short stay, close to sea front. Clean and tidy.

2025-08-18 via Nuitee
R
Rowey
2
Pros:

The place should be closed down

2025-08-18 via Nuitee
V
Verified traveler
2
Avoid this hotel.
Pros:

This hotel is more like a hostel than a hotel. Our room was very poor. The sliding toilet door did not close properly and there was a gap which did not allow any privacy. there was only one electrical socket for the TV, kettle and other devices such as phone chargers etc. Extension leads were provided but these were terrible trip hazards and would have overloaded the socket. Overall it was shabby everywhere and we spent an hour in the room before deciding it was not safe and we handed in the keys to the indifferent reception and returned home. Avoid this hotel.

2025-08-16 via Nuitee
G
Graham and Susan family
4
Pros:

There is NO Dining in this Hotel, room was supposed to have Sea View and a Wardrobe there was neither. Shower and toilet unfinished 3 steps to use either without hand rail. This Hotel was good location but needs a lot of investment in it. The Gentleman that was on reception was very pleasant, polite and very helpful.

2025-08-11 via Nuitee
M
megha
8
Pros:

Good

2025-08-06 via Nuitee
S
Stephen family
4
Pros:

Wouldn’t stay at the Savoy again

2025-08-04 via Nuitee
T
Thomas
2
Big Mistake
Pros:

Never again

2025-08-04 via Nuitee
J
John partner
6
Pros:

Only stopped for 2 nights with my GF. Hotel is very much in need of a rejuvenation but u get what u pay for for. Had 2 great nights sleep. Good views from window. Very hot shower. Room needs electrical work as on 1 socket by door with extension lead plugged in going all way over door frame and along wall to plug TV in, also kettle had to be put on the floor to use this socket. Would go again for a brief stay but nothing longer

2025-08-01 via Nuitee
S
Stefan
10
Nice little hotel!
Pros:

No food options, but was a room with microwave in you could heat some food in. Didnt bother me as we ate out anyway. Bed was very comfortable. We came back to the apartment at around 9pm. We watched a film on the tv (netflix already logged in), which was a very pleasent surprise. We had a beautiful view from the balcony. Was so nice to wake up to of a morning. Overall cleanliness wasnt the best but not that bad that we couldnt stay, we didnt take much notice. Only encountered one member of staff, the man who checked us in. He was lovely and helpful. We would stay again. Cheap ane cheerful.

2025-07-30 via Nuitee