Coco Grande Hotel

Hotels
8.4 (93 reviews)
Hibbard Avenue , Dumaguete , ph

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Budget-friendly
Cons:
Bad smell
Wifi issues

Categories

Cleanliness
6.79
There was a bad smell in the lobby and the room which impacted cleanliness.
Service
9.26
Staff were described as very friendly and helpful, treating guests like family.
Location
8.8
The location is near Silliman University, but traffic can be a negative factor.
Room Quality
7.25
Rooms had issues with hot water and wifi, impacting overall room quality.
Amenities
8.28
Amenities available were good but lacked staff support during technical issues.
Value for Money
8.74
The hotel is budget-friendly which adds to its value.
Food and Beverage
9.29
Breakfast was highly rated and enjoyed by guests.
Overall Experience
8.76
Experienced mixed reviews but overall met expectations given the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:40

Property Description

Central Location
Located in Dumaguete, Coco Grande Hotel is conveniently situated near popular beaches, universities, and attractions. Guests can easily explore the city with everything just a stone's throw away.

Dining and Entertainment
Indulge in delicious meals and refreshing drinks at the on-site restaurant and bar. Whether it's a hearty breakfast to start the day or a relaxing evening cocktail, Coco Grande Hotel has you covered.

Convenience and Comfort
Enjoy the convenience of room service and a 24-hour front desk, ensuring that all your needs are met promptly and efficiently. The non-smoking property also offers a variety of breakfast options to suit every palate.

Book your stay at Coco Grande Hotel now and experience the perfect blend of comfort, convenience, and great location!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 93 reviews
Cleanliness: 6.79
Service: 9.26
Location: 8.8
Room Quality: 7.25
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 8.76
J
jean jacques couple fr
7
2026-02-26 via Nuitee
B
Butiki solo_traveller au
7
2026-02-24 via Nuitee
K
Kevin couple ca
6
2026-02-22 via Nuitee
R
Ramon couple us
10
2026-01-06 via Nuitee
R
Rand
10
Pros:

Comfort.able bed and room overall. Staff is excellent. Close to downtown

2025-09-30 via Nuitee
R
Rand
10
Pros:

Nice breakfast
Heavy traffic in front during certain hours

2025-09-17 via Nuitee
R
Rand
8
Pros:

Hotel currently undergoing rennovations so there is some inconvenience but staff is great and room comfortable

2025-09-10 via Nuitee
V
Verified traveler
8
Pros:

Staff very friendly and helpful.
Hotel lobby has a bad smell . Room also has a smell( like insecticide)

2025-08-26 via Nuitee
D
Dale family
10
Pros:

The staff at CoCo Grande are the best, they treat everyone like family. It’s clean, quiet, and relaxing. It is dated but that gives it character. Traffic would be the only negative factor but that is a problem all over the city of Dumaguete.

2025-07-27 via Nuitee
A
Agnes review category business travellers ph
8
Budget friendly.
Pros:

Very near silliman university which was the venue of our convention

Cons:

Internet suddenly went off in the middle of the zoom meeting. Staff didnt help and instead just told me to have the merting in the lobby

2025-06-25 via Nuitee
J
Jeffrey solo traveller us
2
The people are nice, but now that I know all of the problems at the hotel, I will go elsewhere
Pros:

Breakfast great, location ok, hospitality great, some staff members helpful while others take advantage of foreigners

Cons:

Generally there was no hot water for showers, water in shower only trickled and it took a long time to rinse off the soap. Wifi did not reach to the room. These problems are purposely hidden from visitors and booking.com should make an effort to provide clarity on these problems.

2025-06-25 via Nuitee
C
Chad solo traveller au
8
Very good
2025-05-14 via Nuitee
J
Jerry solo traveller us
8
Decent value. Excellent staff is the highlight
Cons:

Rooms are looking dated. Assigned room was dark and gloomy

2025-05-01 via Nuitee
L
Leslie friends
6
Pros:

Hotel is so outdated. Needs a renovation. Smell is really bad, window curtains smells terrible. Lobby and spa smells mold.. only the good thing is the staff is really accomodating and friendly. Staff is only the positive thing in that building. Nothing else.

2025-03-29 via Nuitee
J
Jan young couple be
7
Atmospheric hotel with good breakfast but the bathroom could be better.
Pros:

We have been coming here for years. Friendly and helpful staff. Spacious classically furnished rooms. Excellent breakfast and good shuttle service.

Cons:

The bathrooms are unfortunately deteriorating rapidly. Very dirty shower heads full of limescale and black mold, I am a bit afraid of Legionella. These need to be replaced urgently. The shower room itself needs to be renovated.

2025-03-28 via Nuitee
J
James partner
6
Pros:

Low water pressure each morning not enough water to flush the toilet!

2025-03-24 via Nuitee
M
Mark young couple us
8
Good stay
Pros:

Good location

Cons:

Receptionist did not arrange for transportation as promised.

2025-03-20 via Nuitee
S
Steven
2
Pros:

Large room

2025-03-11 via Nuitee
J
John family with young children us
10
Exceptional
2025-02-12 via Nuitee
A
Alan partner
8
Pros:

Clean and tidy

2025-02-06 via Nuitee