AGAM Hotel Boutique Bacalar - Adults Only

Hotels
9.2 (1135 reviews)
Avenida 5 Entre calle 30y 32 , Bacalar , mx
+52 983 127 7333

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Free

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Garden
Luggage storage
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Clean common areas
Good pool facilities
Cons:
Limited breakfast options
Room size and ventilation issues
Price relative to services

Categories

Cleanliness
9.02
Multiple reviews highlighted clean rooms, but issues with second-hand items suggested areas for improvement.
Service
10
Guests praised the helpfulness and friendliness of the staff throughout the reviews.
Location
10
Positive mentions of proximity to the lagoon and central areas were common.
Room Quality
8.52
Some reviews noted the small size of the rooms and issues with humidity and ventilation.
Amenities
9.52
The presence of a pool and a tranquil common area received positive remarks.
Value for Money
8.52
Concerns were raised about the value compared to service received, especially with breakfast issues.
Food and Beverage
8.02
Breakfast options were described as limited and lacking variety, impacting overall satisfaction.
Overall Experience
10
Despite some negative points, many guests felt positively about their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:41

Property Description

Luxurious Adults-Only Oasis in Bacalar

Garden and Bar: Enjoy the serene garden and unwind at the on-site bar for a relaxing evening.

Outdoor Pool and Free WiFi: Take a dip in the outdoor pool or lounge with free WiFi in the comfort of your air-conditioned room.

Multilingual Staff and Breakfast Options: Plan your day with the help of the friendly staff fluent in English and Spanish, and start your morning with a delicious breakfast offering buffet, continental, and American choices.

Experience tranquility and comfort at Agam Hotel. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 1135 reviews
Cleanliness: 9.02
Service: 10
Location: 10
Room Quality: 8.52
Amenities: 9.52
Value for Money: 8.52
Food and Beverage: 8.02
Overall Experience: 10
C
Carlo • couple • it
8
Tutto sommato un bel posto, con qualcosa da rivedere.
Pros:

Struttura accogliente e receptionist francese molto disponibile, ci ha consigliato attività e ristoranti che si sono rivelati ottimi.
La colazione non è troppo varia e tutto viene preparato al momento, che è la cosa migliore.
È inutile avere colazioni che decine di prodotti che, in un modo o nell’altro finiscono per essere buttati perché vanno a male. Si può scegliere tra the, caffè americano, latte o caffè espresso, per poi scegliere tra una omelette in diversi modi o un avocado toast.
Si ha anche la disponibilità di pane da tostare con burro e marmellata e del succo.
Segno che si può fare una buona colazione anche senza sprecare tutto il cibo che si trova nei buffet degli hotel. Questa è un’ottima cosa.

Cons:

Una mattina avevamo un’escursione e avremmo avuto la necessità di avere qualcosa per fare colazione perché saremmo usciti presto. Ci è stata negata la possibilità di avere qualcosa, anche banalmente un tramezzino che poteva essere preparato anche la sera prima e conservato in frigo.
Questo non è stato molto carino e propositivo verso dei clienti, soprattutto se si pensa che, essendo una località turistica in cui si fanno escursioni anche all’alba, sovente può capitare che dei clienti abbiano questa necessità.

2026-08-29 • via Nuitee
V
Valeriano • couple • it
9
2026-08-26 • via Nuitee
J
Janet • couple • nl
6
Goede locatie, maar veel lawaai.
Pros:

De airco werkte goed en zorgde voor een comfortabel verblijf. De locatie was prima, met op loopafstand een aantal restaurants, supermarktjes en het centrale plein (ongeveer 5–10 minuten lopen). Het personeel was vriendelijk en het ontbijt was goed geregeld met keuze uit 4 à 5 verschillende gerechten.

Cons:

Het bed was erg smal. Er was de hele dag muziek in het algemene gedeelte, wat ook in de kamer duidelijk hoorbaar was en al vroeg begon en doorging tot ongeveer 21:30–22:00 uur. Daarnaast werkte de wifi niet goed.

2026-08-24 • via Nuitee
A
Alessandra • couple • it
9
2026-08-24 • via Nuitee
G
Giacomo • couple • it
7
2026-08-20 • via Nuitee
A
Anna Lisa • solo_traveller • it
7
2026-08-20 • via Nuitee
M
Maria • couple • it
6
Pros:

La colazione

Cons:

Bagno senza finestra, piscina con acqua opaca, bagno in stanza con porte rovinate .

2026-08-19 • via Nuitee
S
Simone • couple • it
9
2026-08-18 • via Nuitee
L
Lotte • couple • be
9
2026-08-18 • via Nuitee
C
Cristina • solo_traveller • es
10
Pros:

Alojamiento de 10. Todo el personal súper amable y muy simpáticos. La habitación muy limpia y la cama muy cómoda. Las instalaciones muy bonitas también y el desayuno con varios platos a elegir y café refill un puntazo. Además está súper bien ubicado. Sin duda repetiremos, ha estado increíble.

2026-08-17 • via Nuitee
R
Rutger • couple • fr
10
2026-08-15 • via Nuitee
C
Chiara • extended_group • it
8
2026-08-14 • via Nuitee
L
Lisadgxx • extended_group • nl
8
Prima verblijf voor 3 nachten
Pros:

De kamers. Hoe ze waren ingedeeld en ideaal van het zwembad.

Cons:

Er zat geen druk achter de douche helaas en er waren relatief weinig ligplekken bij het zwembad

2026-08-11 • via Nuitee
W
Werner • couple • nl
8
2026-08-11 • via Nuitee
C
Celia • couple • fr
9
Super séjours !
Pros:

Personnel très accueillant. J’ai apprécié la piscine. La chambre était très bien avec une baignoire. Nous n’avons rien à redire. Bon petit déjeuner malgré que ça ne soit pas abondant. Nous n’avons eu aucune bete malgré le toit en paille

2026-08-05 • via Nuitee
J
Jordi • couple • es
10
2026-08-03 • via Nuitee
B
Bruschi • couple • it
9
Pros:

Posizione e disponibilità di biciclette gratuite

2026-07-24 • via Nuitee
S
Sebastiaan • couple • be
9
2026-07-23 • via Nuitee
A
an • extended_group • be
9
Pros:

Very good breakfast
Free Access to beach club with deck chairs and infinity pool

2026-07-14 • via Nuitee
G
Gabriel • couple • br
9
2026-07-06 • via Nuitee