Omni Tempe Hotel at ASU

Hotels
Omni Hotels
9.1 (681 reviews)
7 East University Drive , Tempe , us

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean property
Great location
Spacious rooms
Good amenities
Cons:
Poor breakfast service
Inconsistent check-in experience
Maintenance issues

Categories

Cleanliness
8.85
While the property was noted as clean, some comments indicated room maintenance issues.
Service
8.32
Several reviews highlighted poor service experiences, particularly at check-in and during breakfast.
Location
10
The location was frequently praised as perfect and conveniently located near amenities.
Room Quality
8.81
Rooms were described as clean and spacious, though some specific issues were noted.
Amenities
9.84
Amenities like the pool and gym received positive mentions, contributing to a favorable impression.
Value for Money
9.3
General sentiment indicated a fair value considering location and amenities.
Food and Beverage
7.85
Food service during breakfast received negative feedback, impacting overall satisfaction.
Overall Experience
9.84
Most guests had a positive experience, despite some specific service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:50

Property Description

Luxurious Amenities

Omni Tempe Hotel at ASU boasts an outdoor swimming pool, fitness centre, and a restaurant and bar, ensuring a luxurious stay for guests.

Comfortable Accommodations

Each room at the 4-star hotel is equipped with modern amenities such as air conditioning, flat-screen TV, and a private bathroom, providing a comfortable retreat after a day of exploring Tempe.

Convenient Services

With room service, a 24-hour front desk, and a business centre, guests at Omni Tempe Hotel at ASU can expect top-notch service throughout their stay.

Experience the perfect blend of luxury and convenience at Omni Tempe Hotel at ASU. Book now for an unforgettable stay!

Important information:

The Service Charge includes:
Complimentary premier Wi-Fi
Bottle Water
Domestic/Local Calls
Daily Wall Street Journal, digital version
Complimentary In-Room Coffee and Tea
Access to 24-Hour Health and Fitness Center
Restful Sleep Kit Amenities (Upon Request)
Hydration Stations Available on all Guestroom Floors
5% Discount on Retail Purchases
Daily Golden Hour Drink SpecialsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 681 reviews
Cleanliness: 8.85
Service: 8.32
Location: 10
Room Quality: 8.81
Amenities: 9.84
Value for Money: 9.3
Food and Beverage: 7.85
Overall Experience: 9.84
B
Ben couple us
9
Great value, wonderful location, beautiful facility and pleasant staff.
Pros:

Wonderful location, nice value, pleasant staff. Very nice bathroom, comfortable beds, nice views as well.

Cons:

Air conditioning didn’t get very cold

2026-01-31 via Nuitee
J
Jennifer couple us
9
2026-01-21 via Nuitee
J
Jordan couple us
10
2026-01-20 via Nuitee
T
Thibauld couple be
9
Will definitely consider again for a stay in Phoenix/Tempe
Pros:

Beautiful and spacious room

Cons:

Long waiting time at elevators (maybe because there was a big group in the hotel for a conference)

2026-01-19 via Nuitee
L
Liza V couple pr
10
2026-01-19 via Nuitee
S
Shannon family_with_children us
5
Relaxing
Pros:

Beautiful room!

Cons:

The self parking was far with a child in a wheelchair in the heat was a little tough.
Coffee in the lobby 😕

2026-01-19 via Nuitee
M
Manasi solo_traveller us
10
2026-01-15 via Nuitee
A
Ayisha couple us
10
Hidden gem in Tempe; very upscale will stay again!
Pros:

Beautiful property and the staff was very friendly. The rooftop bar has gorgeous views of the city and the drinks and food was amazing.

Cons:

Nothing

2026-01-07 via Nuitee
6
642priteshm NONE
10
Fun experience
Pros:

Smooth check-in, clean property, friendly staff, valet service was quick and effortless. The location is perfect and close to the airport and other amenities.

2026-01-03 via Tripadvisor
B
Brittny solo_traveller us
10
2025-12-30 via Nuitee
M
Makenzie family_with_children us
10
Pros:

Clean and loved the pool and gym! Rooms are nice and big

Cons:

The shower head

2025-12-29 via Nuitee
S
SallyG598 NONE San Francisco, California
4
pretty bad
Pros:

Location great, room clean. Lower floors a lot of traffic noise.
Food basic, No service at breakfast waited and waited then gave up.
Horrible Check in - sytems down - checked in on paper and they messed up a simple booking of 2 rooms for 2 nights. No bill printed at the end and couldn't work it out. Tried calling for bill and got dopped..

2025-12-28 via Tripadvisor
F
Fawzia couple us
10
Pros:

Property was very clean

2025-12-28 via Nuitee
A
Ari family_with_children us
10
Pros:

clean and beautiful

Cons:

n/a

2025-12-26 via Nuitee
B
bitsm2025 NONE
4
Bad Hotel with Dreadful Service
Pros:

The person at check-in was so soft spoken that I could not hear her. There was a line of people waiting to check in and only 1 person working the desk. I did not receive the same information about the area that my family received when checking in. Nor was my room anywhere near theirs. Later, when I inquired about a less fragrant pillowcase for my partner, it was I who had to think of a solution, because the desk staff were apparently ignorant about the differences in their product. Nobody instilled me with a modicum of confidence.

The layout of the room is dysfunctional. Lighting was annoying and/or hard to get to. The bathroom sink had a large pump-top body lotion bottle and a small flip-top bottle of soap next to it. Using a flip-top bottle of soap to wash your hands after using the toilet is stupid. Having the only place to hang a towel in the bathroom on the opposite wall from the shower is also stupid and, additionally, dangerous. This is partially driven by the designer's choice of a sliding door. But, unlike in other hotels, this sliding door is not necessary for space. The bathroom had ample room for a hinged door, which could have a hook on it that would be convenient for exiting the shower.

The bed was ok, but not my favorite. This is personal preference, though, so I don't really hold that against a hotel. When we checked in, there was a room service tray between our door and the neighboring room's door. It stayed there for over 24 hours. I witnessed several hotel staff ignore this trash. It was only removed after we called the front desk. This shouldn’t be the responsibility of other guests. The hotel should be ashamed of its workers. Additionally, I kept noticing many flaws in the walls and ceilings. Given that this building is only a few years old, it seems to be in pretty bad shape. I regret staying at the Omni instead of a better hotel, like the nearby Best Western Vib.

2025-12-23 via Tripadvisor
W
wifey SD solo_traveller us
10
Perfect place
Pros:

Everything was beautiful

Cons:

We had to leave

2025-12-23 via Nuitee
A
Abdullah family_with_children sa
9
Pros:

جميع الخدمات ممتازه في الفندق منها موقع الفندق، استقبال، ونظافه

Cons:

عدم وجود وجبات طعام خاصه بالمسلمين، يحتاج الى تنوع خاصه في وجبة الافطار

2025-12-21 via Nuitee
J
Jessica couple us
8
2025-12-21 via Nuitee
D
Donald couple us
10
2025-12-20 via Nuitee
N
Natalie couple us
10
2025-12-20 via Nuitee