Fortune Walkway Mall, Haldwani - Member ITC Hotels' Group

Hotels
Fortune Hotels
9.6 (216 reviews)
Bareilly - Nainital Road, Bhotia Parao, Haldwani, Uttarakhand, 263126 , Haldwani , IN

Facilities

Full-service spa
24-hour front desk
Designated smoking area
Concierge service
Elevator
Full-service spa
Wheelchair accessible parking
Snack bar/deli
Free valet parking
Wheelchair-accessible public washroom
See all facilities

Review Highlights

Pros:
Professional and helpful staff
Beautiful location and nice views
Cons:
Poor food quality
Ongoing renovation disturbances

Categories

Cleanliness
9.2
Rooms were noted as clean and well-maintained, but there were mentions of poor maintenance in some areas.
Service
10
Staff, especially Geeta Bisht, were praised for professionalism and helpfulness, contributing positively to the service rating.
Location
10
Conveniently located on the main road with good accessibility and nearby dining options.
Room Quality
10
Rooms were functional and offered magnificent views, though some had issues with balcony access and disturbances.
Amenities
9.7
Functional but with some complaints regarding ongoing renovation disturbances and average food quality.
Value for Money
9.2
Slightly expensive for the quality, particularly in terms of food and beverage offerings.
Food and Beverage
8.7
Food quality was noted as poor in some reviews, particularly concerning the buffet breakfast.
Overall Experience
10
Overall a positive experience overshadowed slightly by noise and food quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 10:24

Property Description

Experience unparalleled luxury at Fortune Walkway Mall, where convenience meets comfort in the heart of Haldwani.

Indulge in Spa Services Relax and rejuvenate at our exquisite spa, featuring a variety of massage treatments designed to melt away your stresses and invigorate your spirit.

Culinary Delights Await Savor gourmet meals at our onsite restaurant or enjoy a quick snack from our cozy coffee shop. Unwind with a refreshing drink at the bar/lounge as you sink into relaxation.

Comfortable Accommodations Our 60 air-conditioned rooms come fully equipped with minibars, Smart TVs, and complimentary Wi-Fi. Experience the plush private bathrooms, ensuring a refreshing stay wrapped in modern convenience.

Embark on an extraordinary getaway and book your stay with us today!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Free in-room WiFi has a 2-device limit.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9.6
Based on 216 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.7
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 10
H
Himanshu couple in
10
2026-02-10 via Nuitee
G
GAURAV extended_group in
9
2026-02-10 via Nuitee
M
Manoj solo_traveller in
7
Pros:

The whole staff I met was excellent, and the view was quit good.

Cons:

The property faces a lot of lights issues, it disturbs you while you’re sleeping. Hopefully will not face it again.

2026-01-31 via Nuitee
R
Rajendra couple in
8
Good
Pros:

Restaurant

Cons:

Location

2026-01-30 via Nuitee
A
Anjali family_with_children in
10
2025-12-30 via Nuitee
B
Bali Kumar family_with_children in
10
Pros:

Geeta Bisht from front desk was very professional and helpful person she helps says during the stay with her smile 😃 and talking about the room its was clean and well-maintained food was also tasty 10/10 for the hospitality specially thanks to Geeta Bisht again.

2025-12-26 via Nuitee
A
Amit extended_group in
9
2025-12-23 via Nuitee
P
Pramod solo_traveller in
9
Value for money
Pros:

Clean and good ambience

Cons:

Not as such

2025-12-21 via Nuitee
P
Puneet solo_traveller in
10
2025-12-16 via Nuitee
L
Lalit couple in
7
Many items was missing in breakfast
Pros:

Nice

Cons:

Breakfast

2025-12-14 via Nuitee
V
Varun Apan solo_traveller in
8
2025-12-14 via Nuitee
S
Sharma couple in
8
View from the restaurant is amazingly beautiful
Pros:

It was sumptuous and top of everything the behaviour of staff and their services are amazing.

Cons:

Entry of hotel a bit congested and confusing

2025-12-12 via Nuitee
V
Vikas solo_traveller in
7
Comfortable
Pros:

Nice location, view of mountains

Cons:

Poor food quality in terms of taste - Buffet breakfast as well as dinner.
Poor service in all day dining

2025-12-03 via Nuitee
B
Birendra family_with_children in
9
2025-12-03 via Nuitee
S
Shobhit couple in
8
2025-12-01 via Nuitee
P
Puneet family_with_children in
6
Pros:

Basic clean and functional

Cons:

Average food quality and slightly expensive

2025-11-19 via Nuitee
R
Raj Chand family_with_children in
10
2025-11-12 via Nuitee
M
Mamta couple in
10
2025-11-09 via Nuitee
R
Rohini James extended_group in
8
2025-10-24 via Nuitee
V
verma solo_traveller in
10
2025-10-09 via Nuitee