Casa Firenza

Hotels
•
Independent
8 (6 reviews)
Simon Bolivar, entre Luis Cordero y Benigno Malo, Cuenca, 010101 , Cuenca , EC
593-981 214 438

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Facilities

Carport
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Tours/ticket assistance
Free wired internet
Free reception
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Review Highlights

Pros:
Great location
Good restaurant
Great service
Cons:
Breakfast is a bit slow

Categories

Cleanliness
8.75
Standard quality for this hotel tier.
Service
9.25
Good restaurant, service is great.
Location
9.25
Great location.
Room Quality
8.75
Standard quality for this hotel tier.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
8.75
Standard quality for this hotel tier.
Food and Beverage
9.25
Restaurant is amazing, a bit slow breakfast.
Overall Experience
9.25
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:09

Property Description

Luxurious Stay in the Heart of Cuenca:
Treat yourself to a stay at Casa Firenza, a luxury hotel offering individually decorated guestrooms with heated floors and Smart TVs. Stay connected with complimentary Wi-Fi and enjoy satellite programming for entertainment.

Dining and Socializing:
Indulge in culinary delights at the hotel's 2 restaurants, coffee shop/cafe, and 2 bars/lounges. Join other guests at the daily complimentary reception for a socializing experience.

Relaxation and Services:
Take advantage of onsite massages, complimentary internet access, concierge services, and dry cleaning/laundry services. Additionally, the hotel features a computer station for your convenience.

Immerse yourself in the vibrant surroundings of Calderon Park and Esqueletologia Museum, just steps away. Book your luxurious stay at Casa Firenza in the heart of Cuenca now!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 6 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
V
Vladimir
10
Pros:

Great location.
Good restaurant, service is great, restaurant is amazing, a bit slow breakfast

2025-06-10 • via Nuitee
F
Fabian
6
Pros:

The room where I was very small and smell food the kitchen was below all the rooms

2025-03-23 • via Nuitee
R
Randy
10
Pros:

Room was beautiful and clean
Staff went above and beyond. Very friendly beyond helpful.

2024-10-31 • via Nuitee
P
Paul • family
8
Pros:

Hotel muy lindo y nuevo, pero con deficiencias de atención. Personal amable pero sin experiencia. Diseño y decoración espectacular. Super buena ubicación.
Detalles como la puerta de la habitación que no tenía seguro (teníamos que atrancarla con una maleta para que no quede abierta, nunca la pudieron arreglar), Aire acondicionado dañado (esencial porque las habitaciones son muy calientes) hacía mucho sonido y no pudieron arreglarlo… Organizaron un transfer al aeropuerto para 2 personas a pesar de que éramos 4, tuvimos que salir a buscar un taxi en la madrugada. No volveríamos más...

2024-01-10 • via Nuitee
L
LIZARDO
10
Pros:

En la mejor ubicación de la ciudad de Cuenca, frente al parque calderón, la suite tiene una vista increible de la catedral y esta renovada todas las hab
volveria siempre

2023-08-25 • via Nuitee
S
Santiago
10
Pros:

Muy recomendado el hotel, por su ubicación, instalaciones y servicio!

2023-07-07 • via Nuitee