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Facilities
Property facilities
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Health or beauty spa nearby
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Free beach shuttle
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Clubhouse
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Non-smoking throughout
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Board games/puzzles
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Concierge service
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Wheelchair accessible
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Kid meals
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Heated pool
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Infinity pool
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Shallow end
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Steam room
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Billiards or pool table
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Free beach shuttle
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Clubhouse
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Wine release events
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Covered parking
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Secured parking
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Garage
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Golf cart
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Health or beauty spa nearby
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Swimming nearby
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Rooftop garden
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Pool toys
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Wyndham Gramado Termas Resort & Spa offers air-conditioned rooms with modern amenities and a touch of elegance. Each room is equipped with a flat-screen TV, safety deposit box, and a private bathroom for your comfort.
Relaxing Spa and Wellness Facilities
Indulge in ultimate relaxation with access to a hot tub, hot spring bath, indoor pool, and sauna. Rejuvenate your senses and unwind in style at our 5-star spa.
Entertainment and Activities
From billiards to mini-golf, there's never a dull moment at our resort. Enjoy a range of activities on-site and explore nearby attractions like Saint Peter's Church and Gramado Bus Station.
Book your stay at Wyndham Gramado Termas Resort & Spa for a luxurious and unforgettable experience.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Wyndham Gramado Termas Resort & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Interest-free installments of up to 6 installments only for advance payment reservations.
We do not carry out installments of daily rates or extra consumption at the reception, in these cases the payment is in cash.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Private parking is possible on site (reservation is not needed) and costs BRL 42 per day.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Las instalaciones , piscina y zona gamer
Falta de personal en instalaciones claves como el desayuno. Nunca ví un hotel que diariamente se quede sin platos y cubiertos en el desayuno (x 1 semana ) y no lo solucione. El pan de molde para tostadas faltó x 3 dias. La habitación no fue barrida en varios días y de hecho las sabanas nunca en 1 semana, al punto que uno de mis hijos perdió un diente, mancho de sangre la sábana, la sacamos y la volvieron a poner. No pueden hacer un hotel en el medio de la montaña sin suficientes lugares para estacionar! Eso los obliga a usar un servicio de valet que en horas pico puede demorar 40 minutos en traer el auto
Pesimo servicio de Parking tercerizado a una empresa que se llama INDIGO, hacen esperar a los huéspedes hasta 20 minutos para traerle el auto y lo mejor fue cuando volvimos una noche y nos dijeron que no tenían lugar pese a haber pagado tres días de parking por adelantado. Hicimos el reclamo en la recepción del hotel y su otra decepción. Más allá de otros muy malos servicios, desayuno muy muy flojo, batas de baño con agujeros, cisterna rota de la habitación, etc.
las piscinas impecables
El estacionamiento me
Cobraron 5 días y me quedé 4 noches ,no era muy ágil el servicio de entrega del auto
Muito legal o hotel
Muita gente com pouco planejamento do café da manhã. Sem reposição, bagunça, desordem
Muchos servicios en excelente estado
Personal muy amable
Un poco alejada del centro
Toda la organización y la atención del personal.
Pocos horarios de bus, o solo en la tarde/noche.
Quizá algún horario en la mañana.
Pero todo genial
Da parte de lazer
Pagto do estacionamento
Quarto confortável, bom café da manhã e atendimento dos funcionários
Limpeza e limpeza arado das áreas comuns, como jacuzzis sujas, e aparelhos não funcionando no salão de jogos
El punto es un poco apartado de la cuidad pero eso lo hace más tranquilo.
Los amenities son más que suficientes.
El desayuno es muy abundante. La atención del personal es buena.
La limpieza de la habitación no es buena.
El servicio de almuerzo y cena no es bueno. Platos casi frios, omision de peticiones especiales. Demoran mucho en atender.
El servicio de valet parking suele ser muy lento a la hora de solicitar el coche.
Se a camareira não fizer o quarto na hora que ela bate na porta ( 9:00) não arrumam mais.
O restaurante serviu comidas frias no buffet. Café da manhã também ficou a desejar, demora na reposição dos itens. Máquinas de café não funcionavam direito.
Reserva de 1 quarto para 3 pessoas, a bicama com colchão duro e desconfortável.
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