Pullman Shenzhen North

Hotels
Pullman Hotels and Resorts
8.8 (212 reviews)
No 385 Mintang Road , Shenzhen , cn

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Luggage storage
Express check-in/check-out
Concierge service
Invoice provided
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Expensive for the quality

Categories

Cleanliness
8.05
There were issues mentioned about cleanliness, particularly related to a cigarette smell and dust in the room.
Service
9.55
Staff were described as friendly; however, there were some language barriers at the reception.
Location
9.55
The hotel is conveniently located near the station, making it easy for guests to travel.
Room Quality
8.55
Rooms were comfortable, but there were concerns about bathroom lighting.
Amenities
9.05
Amenities such as the bath tub were appreciated; however, the pool temperature could be improved.
Value for Money
8.05
Perceived as expensive for the quality provided, with some dissatisfaction regarding facilities.
Food and Beverage
8.55
Breakfast and dining options were generally praised, but issues with stale food were mentioned.
Overall Experience
9.05
Overall, guests had a good experience, though there were notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:27

Property Description

Luxurious Amenities
Experience luxury at Pullman Shenzhen North with a seasonal outdoor pool, fitness center, and a delightful restaurant.

Convenient Location
Situated just 500 meters from Shenzhen North Railway Station, explore nearby attractions like Shenzhen Civic Centre and Shenzhen Stadium.

Exceptional Service
Enjoy top-notch service with room service and a 24-hour front desk, ensuring a seamless stay.

Book your stay at Pullman Shenzhen North now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 212 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 9.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 9.05
A
Angela couple au
7
2026-02-14 via Nuitee
L
luca solo_traveller za
8
2026-02-14 via Nuitee
J
Jiaxin solo_traveller us
10
2026-02-10 via Nuitee
H
Haoqing couple au
9
2026-02-08 via Nuitee
R
Richard solo_traveller gb
6
Nice hotel but check air on works before you go to bed.
Pros:

Location good and facilities all good. Executive lounge was well run and had good food and drink.

Cons:

The room was really hot and the aircon didn’t seem to do anything, making it hotter if anything. Yes it was set on cool to 20 degrees but was 27. This was disappointing in an expensive room. Wall also thin.

2026-01-24 via Nuitee
A
Artur family_with_children au
10
2026-01-24 via Nuitee
A
Alexander extended_group ru
10
2026-01-24 via Nuitee
A
Artur family_with_children au
10
2026-01-24 via Nuitee
A
Alexander solo_traveller ru
10
2026-01-24 via Nuitee
J
Jan family_with_children cz
9
2026-01-20 via Nuitee
K
Karen couple hk
1
Pros:

NA

Cons:

-地點太遠離市區但又沒有令人relax 的設施
-GPS 也定位不了, 搭的士也不能到門口落.
-沒有賓至如歸的感覺

2026-01-19 via Nuitee
P
Ping Hung solo_traveller hk
8
Pros:

位置方便。步行到北站只是5分鐘

2026-01-19 via Nuitee
D
Damir solo_traveller ch
10
2026-01-19 via Nuitee
J
James extended_group au
10
Good place to stay, nice rooms, good staff, good breakfast. Only complaint is pillows were too big.
Pros:

Breakfast buffet was good, Pillows could have been better too big

Cons:

Pillows

2026-01-17 via Nuitee
L
Lim couple my
10
2026-01-13 via Nuitee
V
Veronika couple se
10
2026-01-11 via Nuitee
M
Mr Filson family_with_children gh
10
More than I expected. Will always visit this place.
Pros:

Everything

Cons:

N/A

2026-01-02 via Nuitee
M
Mats family_with_children se
10
2025-12-31 via Nuitee
M
Maximilian couple de
10
2025-12-31 via Nuitee
W
Wai Yi family_with_children hk
8
2025-12-30 via Nuitee