Pullman Shenzhen North

Hotels
•
Pullman Hotels and Resorts
8.8 (221 reviews)
No 385 Mintang Road , Shenzhen , cn

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Luggage storage
Express check-in/check-out
Concierge service
Invoice provided
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Expensive for the quality

Categories

Cleanliness
8.05
There were issues mentioned about cleanliness, particularly related to a cigarette smell and dust in the room.
Service
9.55
Staff were described as friendly; however, there were some language barriers at the reception.
Location
9.55
The hotel is conveniently located near the station, making it easy for guests to travel.
Room Quality
8.55
Rooms were comfortable, but there were concerns about bathroom lighting.
Amenities
9.05
Amenities such as the bath tub were appreciated; however, the pool temperature could be improved.
Value for Money
8.05
Perceived as expensive for the quality provided, with some dissatisfaction regarding facilities.
Food and Beverage
8.55
Breakfast and dining options were generally praised, but issues with stale food were mentioned.
Overall Experience
9.05
Overall, guests had a good experience, though there were notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:27

Property Description

Luxurious Amenities
Experience luxury at Pullman Shenzhen North with a seasonal outdoor pool, fitness center, and a delightful restaurant.

Convenient Location
Situated just 500 meters from Shenzhen North Railway Station, explore nearby attractions like Shenzhen Civic Centre and Shenzhen Stadium.

Exceptional Service
Enjoy top-notch service with room service and a 24-hour front desk, ensuring a seamless stay.

Book your stay at Pullman Shenzhen North now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 221 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 9.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 9.05
M
Martin • family_with_children • cz
10
2026-04-11 • via Nuitee
K
Katarina • extended_group • id
6
ok for a short stay
Pros:

The room was spacious with a nice bath tub, and it's reasonably clean.

Cons:

It smelled bad, especially the bathroom. Breakfast quality was below standard, especially in the western and pastry sections. The overall offerings and value did not match the price I paid, and the malls around were not interesting.

2026-04-10 • via Nuitee
K
KS Gershom • solo_traveller • ca
10
Perfect combination of convenience, luxury, peacefulness for the ever itinerant
Pros:

conveniently located just across from shenzhen north railway station. perfect for me who arrived late but had to catch a morning train out. it sits quite high up also so it offers just the right amount of tranquility for a restful night. i forwent the breakfast option but still woke up energized. the shower was hot and shower head was strong, which is always a plus in my books.

Cons:

nothing really.

2026-04-09 • via Nuitee
B
Benny Sik Yin • family_with_children • hk
8
2026-04-08 • via Nuitee
A
Andrea • family_with_children • hu
9
2026-04-08 • via Nuitee
J
Jourdain • solo_traveller • de
10
A must to be experienced.
Pros:

Great design. Great food. Fantastic staff!

2026-04-03 • via Nuitee
J
Jeanette • family_with_children • us
10
The best hotel you will ever stay at
Pros:

Everything! Top hotel we ever stayed at!

Cons:

Nothing

2026-04-01 • via Nuitee
C
Cevdet • couple • de
1
Diese Hotel verdient keinen 5 Sterne … maximal 2-3
Pros:

Nichts

Cons:

Kein gute Personal kein Englisch

2026-03-30 • via Nuitee
P
Phattraphorn • family_with_children • th
9
2026-03-26 • via Nuitee
M
MAKSIM • couple • kz
9
Pros:

Отличный отель. Шикарный завтрак. Удобно , рядом с вокзалом.

2026-03-21 • via Nuitee
N
Nataliya • solo_traveller • de
9
2026-03-17 • via Nuitee
R
roberto • couple • it
10
2026-03-16 • via Nuitee
M
Mustafa Burcin • solo_traveller • de
9
2026-02-25 • via Nuitee
A
Angela • couple • au
7
2026-02-14 • via Nuitee
L
luca • solo_traveller • za
8
2026-02-14 • via Nuitee
J
Jiaxin • solo_traveller • us
10
2026-02-10 • via Nuitee
H
Haoqing • couple • au
9
2026-02-08 • via Nuitee
R
Richard • solo_traveller • gb
6
Nice hotel but check air on works before you go to bed.
Pros:

Location good and facilities all good. Executive lounge was well run and had good food and drink.

Cons:

The room was really hot and the aircon didn’t seem to do anything, making it hotter if anything. Yes it was set on cool to 20 degrees but was 27. This was disappointing in an expensive room. Wall also thin.

2026-01-24 • via Nuitee
A
Artur • family_with_children • au
10
2026-01-24 • via Nuitee
A
Alexander • solo_traveller • ru
10
2026-01-24 • via Nuitee