Shining Star Hotel

Hotels
9.3 (747 reviews)
Alayköşkü Caddesi Şengül Hamam Sk. No: 3 Sultanahmet , Istanbul , tr

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Cleanliness
Cons:
Booking issues
Weak coffee

Categories

Cleanliness
9.09
Clean hotel with good hygiene standards mentioned in multiple reviews.
Service
9.99
Attentive, friendly, and honest staff; excellent service reported.
Location
10
Great location within walking distance to numerous attractions.
Room Quality
8.55
Rooms not as promised in some bookings, affecting overall satisfaction.
Amenities
9.58
Good breakfast variety mentioned, but some amenities could improve.
Value for Money
9.04
Standard quality for this hotel tier; some issues with booking accuracy.
Food and Beverage
8.59
Breakfast was good, but coffee was weak and often running out.
Overall Experience
9.58
Generally positive experience, despite some service and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:22

Property Description

Central Location
Shining Star Hotel, centrally located in Istanbul, offers convenience and easy access to popular landmarks such as Basilica Cistern and Hagia Sophia.

Comfortable Accommodation
Each unit at the hotel is designed for comfort, featuring amenities like air conditioning, flat-screen TV, and a minibar. The 24-hour front desk and free WiFi ensure a pleasant stay for all guests.

Nearby Attractions
Explore iconic sites like Blue Mosque and Topkapi Palace, all within close proximity to the hotel. With airport transfers available, your journey is made hassle-free.

Book your stay at Shining Star Hotel for a memorable Istanbul experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 747 reviews
Cleanliness: 9.09
Service: 9.99
Location: 10
Room Quality: 8.55
Amenities: 9.58
Value for Money: 9.04
Food and Beverage: 8.59
Overall Experience: 9.58
A
Alena Simandlová solo_traveller cz
10
Pros:

Malý, hezký, klidný hotel.
Personal se vsim pomůže.
Snídaně dostačující

2026-04-12 via Nuitee
L
Leonardo family_with_children de
10
2026-04-07 via Nuitee
J
Jegor solo_traveller cz
6
Overall fine, but some broken of hotel equipment worsen experience
Pros:

Everything was clean, personnel was nice and helpful, modern facilities and rooms. View on Ayasofya is also a great bonus (not for all apartments, but was visible from mine)

Cons:

Although overall nice stay and modern facilities, some things were broken (e.g. glass panel on the floor in the lobby, where you see ancient ruins underneath - was not sure if it will not break anytime soon under the person standing/sitting on it in chair during breakfast), glass pots for coffee were all cracked, sink in apartment was modern but wobbly as glue degraded). Breakfasts are almost always the same, although there is something to choose from. Sometimes they add some variety but do not reflect it in the description - e.g. replaces spinach pies with cheese ones while tablet still says “Spinach pie”, which was unfortunate for me as for lactose intolerant person.

2026-03-02 via Nuitee
M
Mijung family_with_children us
10
2026-02-14 via Nuitee
B
Bauyrzhan couple kz
9
Pros:

Все было рядом

2026-01-27 via Nuitee
T
Tao extended_group us
8
Overall, it provides a nice resting place during our visit of Istanbul.
Pros:

The breakfast variety is great. The location is excellent with all the restaurants and famous old town sites nearby!

Cons:

However, the coffee is bland. The bed is too soft for us.

2026-01-25 via Nuitee
S
shadi solo_traveller sa
8
Pros:

أعجبني موقع الفندق والطاقم كانوا لطفاء بالأخص الموظفط Duygu كانت متعاونة وتنفذ طلباتنا بسرعة

Cons:

بوفيه الإفطار مكرر ولا يوجد تنوع بالإضافة انهم ذكروا في الموقع ان كنب الصالة يصبح اريكه ولكن للأسف كنب عادي والمشكله ليس لديهم أسرة إضافية ولو بمقابل

2026-01-25 via Nuitee
J
Julia extended_group pl
10
2026-01-19 via Nuitee
I
Isabella extended_group au
8
2026-01-19 via Nuitee
E
Elena family_with_children it
10
Pros:

Questa è la mia seconda volta in questo hotel. Poco da dire, è sempre una garanzia. Struttura pulita, posizione eccellente, staff gentilissimo.
Ci tornerò sicuramente.
Un grandissimo saluto ai ragazzi della reception.

2026-01-12 via Nuitee
S
Sabarni family_with_children us
8
2026-01-05 via Nuitee
S
Serdal extended_group at
10
2025-12-29 via Nuitee
O
OLGA family_with_children es
10
Un 10 de hotel
Pros:

La ubicación es excelente

Cons:

Por poner una pega, los colchones un poco blandos

2025-12-28 via Nuitee
C
coskun couple at
8
2025-12-25 via Nuitee
F
fulgencio couple es
10
ACOJEDOR
Pros:

Tranquilidad, y lo cerca que se encuentra de todo, el bufet bueno pero poca variedad.

Cons:

Todo correcto, lo único que si contratas el desayuno y por motivos tienes que salir antes de la hora de comienzo del desayuno , no te lo preparan para llevar como hacen en la mayoría de los sitios, lo demás Genial.

2025-12-23 via Nuitee
A
Andrijana couple rs
10
2025-12-21 via Nuitee
C
Carmen family_with_children si
9
Pros:

Lep hotel, čist, mirna lokacija, udobne postelje.

Cons:

Vse je bilo ok

2025-12-15 via Nuitee
S
Sadardinova family_with_children cy
8
2025-12-11 via Nuitee
K
Karen Irene family_with_children es
10
Pros:

Muy limpio y tranquilo

2025-12-08 via Nuitee
M
Maureen extended_group us
7
Shining Star - 5; Booking.nyet - 0
Pros:

Contemporary, comfortable, clean, and safe hotel located on a quiet side street in the old part of the city and within walking distance of numerous attractions and decent restaurants. Attentive, friendly, and honest staff. A very good breakfast buffet was included with the only issue being exceptionally weak coffee (that was always running out), ironic for a country renowned for its strong brew.

Cons:

This was my second Booking.com week long family reservation where the room was not as promised. I was told by the hotel staff that the error was due to Booking.com misrepresenting the room and mine wasn’t their first complaint. I requested the room that I paid for and was advised it didn’t exist. Numerous attempts to chat with Booking.com promised they were looking into this yet there was no outcome. Someone would respond “we’ll get back to you” and then end the chat due to inactivity. I won’t be booking with Booking again.

2025-11-30 via Nuitee