Cais Urban Lodge

Hotels
8.9 (1949 reviews)
Rua do Ferragial, 31 A , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Clean and spacious accommodations
Cons:
Service issues at reception
Some amenities lacking

Categories

Cleanliness
9.1
Generally clean with highlighted aspects; no major issues noted.
Service
8.1
Mixed feelings, positive responsiveness contrasted with reported unprofessionalism.
Location
9.6
Excellent location with easy access to attractions.
Room Quality
8.6
Good overall with some minor suggestions for improvement.
Amenities
9.1
Adequate facilities but some guests desire additional amenities.
Value for Money
8.6
Good value with some offerings requiring further enhancement.
Food and Beverage
8.6
Breakfast experience noted to be lacking variety over extended stays.
Overall Experience
9.5
Overall, a good stay with certain aspects that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:20

Property Description

Stunning Views
Enjoy breathtaking river and city views from the comfort of your room at Cais Urban Lodge.

Modern Amenities
Relax in air-conditioned rooms equipped with a cable flat-screen TV, free WiFi, and private bathrooms with a shower and hair dryer. Some rooms even feature a balcony for a touch of outdoor luxury.

Convenient Location
Located just steps away from popular landmarks like St. George's Castle and Dona Maria II National Theatre, and with easy access to the city centre, Cais Urban Lodge is the perfect base for exploring Lisbon.

Experience the best of Lisbon at Cais Urban Lodge. Book your stay now for an unforgettable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 1949 reviews
Cleanliness: 9.1
Service: 8.1
Location: 9.6
Room Quality: 8.6
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 9.5
A
An Oniem • couple • be
6
Te duur voor wat het is...
Pros:

Perfecte ligging

Cons:

Ontbijt wordt in een picknick mand (beperkte keuze dus!) op de kamer gebracht, maar er is geen tafel waar je aan kan zitten... dan maar eten op bed en alles vol kruimels.
Housekeeping is ook niet langs geweest, zelfs de bedden werden niet opgemaakt!

2026-02-14 • via Nuitee
I
Ines • couple • de
9
Sehr schönes Appartement - super Lage
Pros:

Wir hatten das Doppelzimmer mit Balkon im 6. Stock gebucht. Als wir abends in das Zimmer kamen, war es nicht gereinigt worden. Per WhatsApp setzten wir uns mit dem Vermieter in Verbindung und innerhalb von 5 Minuten kam jemand. Wir durften stattdessen dann im Appartement nebenan unseren Aufenthalt verbringen, worüber wir uns sehr gefreut haben. Da wir nun auch eine Küchenzeile und einen Esstisch hatten, konnten wir prima unser Frühstück selbst machen. Wir genossen auch die Ruhe und den wunderbaren Ausblick vom Balkon.
Das Appartement ist sehr geschmackvoll und modern eingerichtet.
Die Lage insgesamt ist super! Wir würden es auf jeden Fall wieder buchen.

Cons:

Einmal war abends der Fahrstuhl ausgefallen und wir mussten zu Fuß in den 6. Stock klettern. Aber es wurde sich sofort um das Problem gekümmert. Am nächsten Tag fuhr er wieder.

2026-02-14 • via Nuitee
D
Denys • couple • de
8
2026-02-14 • via Nuitee
E
Ergis • couple • al
10
Everything was very comfortable and clean, the room had everything you need and the place was located in a very convenie
2026-02-14 • via Nuitee
S
Shinji • family_with_children • jp
9
2026-02-12 • via Nuitee
T
Timon • couple • nl
10
Pros:

Locatie
Enorme ruimte
Gezellige inrichting

2026-02-09 • via Nuitee
C
CARLOS • extended_group • br
5
2026-01-31 • via Nuitee
D
David • solo_traveller • gb
10
Pros:

Very central and great room.

2026-01-31 • via Nuitee
S
Sabrena • couple • us
8
A small, modern apart-hotel. Modern, good location
Pros:

Very nice studio room with plenty of space.

Cons:

It is not a “hotel.” No onsite staff and security is dependent on guests choosing to close doors that are accessible from the street. I found them open multiple times. Rooms are high tech which is great if you are comfortable using these things.

2026-01-30 • via Nuitee
R
Rachel • couple • ch
9
2026-01-29 • via Nuitee
A
Alan • solo_traveller • gb
9
2026-01-26 • via Nuitee
J
Juliana • couple • it
10
2026-01-25 • via Nuitee
J
Jean-Alexandre • solo_traveller • be
8
Pros:

Chambre confortable et bien équipée.
Bon emplacement pour visiter le centre de Lisbonne.
En revanche, il faisait un peu chaud la nuit : la chambre était à 23 °C à mon arrivée et je n’ai pas réussi à faire fonctionner la climatisation.

Cons:

J’avais réservé cet hôtel car il était annoncé qu’il disposait d’un parking. Malheureusement, il n’était pas précisé que les places étaient très limitées et qu’il fallait réserver à l’avance. Je n’ai donc pas pu accéder au parking de l’hôtel et j’ai dû me garer dans un parking public, dont le coût est de 30 € à partir de 12 heures de stationnement.

2026-01-21 • via Nuitee
M
Marta • couple • es
9
2026-01-20 • via Nuitee
A
AKRIVI • extended_group • gr
10
Pros:

Η τοποθεσία ήταν εξαιρετική , πολύ κοντά σε όλα τα ενδιαφέροντα σημεία. Άνετο δωμάτιο και πολύ καλό στρώμα.

Cons:

Θα μπορούσε να καθαρίζεται πιο τακτικά το δωμάτιο.

2026-01-20 • via Nuitee
R
Rolf • couple • nl
10
2026-01-19 • via Nuitee
C
Cristina • solo_traveller • nl
9
2026-01-19 • via Nuitee
E
Elsa • couple • be
8
2026-01-19 • via Nuitee
J
Jill • family_with_children • us
10
Wonderful location
Pros:

Location was excellent. The place was very comfortable. The staff was easy to communicate with and arranged our taxi to the airport

2026-01-19 • via Nuitee
B
Bettina • couple • dk
9
Pros:

Beliggenheden var helt i top.

Cons:

Værelset var under vejniveau med sofa og tv i vejniveau. Man kunne høre bilerne, når de passerede på brostenene.

2026-01-19 • via Nuitee