Cais Urban Lodge

Hotels
8.9 (1997 reviews)
Rua do Ferragial, 31 A , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Clean and spacious accommodations
Cons:
Service issues at reception
Some amenities lacking

Categories

Cleanliness
9.1
Generally clean with highlighted aspects; no major issues noted.
Service
8.1
Mixed feelings, positive responsiveness contrasted with reported unprofessionalism.
Location
9.6
Excellent location with easy access to attractions.
Room Quality
8.6
Good overall with some minor suggestions for improvement.
Amenities
9.1
Adequate facilities but some guests desire additional amenities.
Value for Money
8.6
Good value with some offerings requiring further enhancement.
Food and Beverage
8.6
Breakfast experience noted to be lacking variety over extended stays.
Overall Experience
9.5
Overall, a good stay with certain aspects that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:20

Property Description

Stunning Views
Enjoy breathtaking river and city views from the comfort of your room at Cais Urban Lodge.

Modern Amenities
Relax in air-conditioned rooms equipped with a cable flat-screen TV, free WiFi, and private bathrooms with a shower and hair dryer. Some rooms even feature a balcony for a touch of outdoor luxury.

Convenient Location
Located just steps away from popular landmarks like St. George's Castle and Dona Maria II National Theatre, and with easy access to the city centre, Cais Urban Lodge is the perfect base for exploring Lisbon.

Experience the best of Lisbon at Cais Urban Lodge. Book your stay now for an unforgettable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 1997 reviews
Cleanliness: 9.1
Service: 8.1
Location: 9.6
Room Quality: 8.6
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 9.5
S
STÉPHANIE • solo_traveller • ca
10
2026-04-11 • via Nuitee
C
Carlos • solo_traveller • gb
8
2026-04-11 • via Nuitee
• couple • be
9
2026-04-09 • via Nuitee
G
Gleycianne • couple • br
10
2026-04-07 • via Nuitee
L
Lucía • couple • es
8
Pros:

La ubicación y el excelente aislamiento de las ventanas. A pesar de estar al lado de la Pink Street no se oye absolutamente nada!

Cons:

Por poner una pega, en la habitación que se nos asignó estaba dividido el baño en dos espacios, y quizás no era excesivamente cómodo

2026-04-06 • via Nuitee
F
frederic • couple • be
8
Bon rapport qualité prix, belle établissement
Pros:

La situation, le charme de la chambre

Cons:

La douche présentait une odeur de moisissure pestilentielle

2026-04-05 • via Nuitee
J
Jeanpierre • couple • fr
8
Pros:

Tout

2026-04-02 • via Nuitee
D
Daniel • family_with_children • ph
8
2026-04-01 • via Nuitee
L
Lubomir • couple • cz
10
2026-03-31 • via Nuitee
T
Theo • family_with_children • gb
10
2026-03-31 • via Nuitee
D
David • solo_traveller • gb
9
Great place to stay in Lisbon
Pros:

Nice comfortable big room in perfect location. Lovely breakfast delivered to the room.

2026-03-31 • via Nuitee
D
Diane • couple • be
10
Pros:

De geweldige ligging en de geweldig goede geluidsisolerende ramen!

Cons:

niets!

2026-03-31 • via Nuitee
D
Daniel • couple • ch
8
2026-03-30 • via Nuitee
S
Sven Komljenović • family_with_children • hr
9
2026-03-30 • via Nuitee
K
Kathy • couple • ca
10
The staff made this stay - helped with check in, gave us directions and suggestions, showed us how everything worked in
Pros:

Great location, super unique!

2026-03-28 • via Nuitee
S
Sheri • couple • au
9
A great place to stay near Pink Street
Pros:

Location, breakfast delivered to room every morning, comfy bed, clean & well stocked.

Cons:

A little tricky finding the apartments, 2 entrances.

2026-03-27 • via Nuitee
A
Alexis • family_with_children • be
9
2026-03-27 • via Nuitee
R
Reini • couple • de
10
Pros:

Perfekte Lage und 1A Organisation immer wieder!

2026-03-23 • via Nuitee
R
Regina • solo_traveller • br
10
Maravilhosa!!!
Pros:

Lugar amplo e com tudo o que precisa para o meu conforto. Recepção do motorista. Informações ao deixar as malas no depósito na pensão do amor. A concierge foi excelente, explicou todo o funcionamento. Ajudou no que era necessário. Excelente!!! Local perto de tudo!!

Cons:

Faltou uma lixeira próximo ao sofá

2026-03-23 • via Nuitee
E
Eirik • extended_group • no
10
Oppholdet var vldig bra!
2026-03-23 • via Nuitee