City Park Hotel Bangkok Pratunam by PCL

Hotels
Independent
8.8 (19 reviews)
71 Soi Somprasong3, Ratchathewi, Bangkok, 10400 , Bangkok , TH

Facilities

Full-service spa
Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Safe-deposit box at front desk
Full-service spa
Smoke-free property
Housekeeping on request
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Cons:
Needs room updates
Shower room renovations needed

Categories

Cleanliness
7.88
The rooms need updating and shower rooms definitely need renovating.
Service
9.85
I can't fault the staff at all, they were the best thing about the hotel.
Location
9.39
The hotel is walking distance to Pratunam market, night market, Platinum, Decembers Market.
Room Quality
7.84
The rooms need updating.
Amenities
8.87
Standard quality for this hotel tier.
Value for Money
8.83
Standard quality for this hotel tier.
Food and Beverage
8.88
Standard quality for this hotel tier.
Overall Experience
8.85
Average experience with notable positives in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:27

Property Description

Spa and Well-being Retreat
Indulge in a relaxing massage at the full-service spa, perfect for unwinding after a day of exploring.
Cozy Coffee Shop Vibes
Satisfy your cravings at the hotel's coffee shop/cafe, offering delightful treats and beverages.
Convenient Amenities
Benefit from a 24-hour front desk, luggage storage, and safe deposit box, ensuring a worry-free stay.
Make City Park Hotel Bangkok Pratunam your home in Bangkok and immerse yourself in comfort and convenience. Book now for an unforgettable experience!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

See all policies

Location

Guest Reviews

8.8
Based on 19 reviews
Cleanliness: 7.88
Service: 9.85
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
M
Mei Ting
10
Pros:

Good location, friendly staffs

2025-10-05 via Nuitee
N
Naseema family
6
Pros:

If you are planning to use the hotel only for sleeping then it's fine as a base. The rooms need updating and shower rooms definitely need renovating. I can't fault the staff at all, they were the best thing about the hotel and made the stay bearable. The hotel is walking distance to Pratunam market, night market, Platinum, Decembers Market.

2025-08-28 via Nuitee
K
Kenny family
4
Pros:

We had high hopes for our stay, especially based on the photos and descriptions online, but unfortunately, the reality didn’t match the expectations.

While the staff were truly lovely and very polite, the condition of the room was disappointing — very tired and in definite need of refreshing. We understand that photos can sometimes be outdated, but this felt quite misleading.

The biggest concern for us, however, was safety. We arrived close to 10pm and were greeted by a group of about five men sitting around the entrance smoking and chatting. One of them tried to take hold of our son’s girlfriend’s suitcase, I’m sure with intentions to “help” — but notably, it was only hers — which immediately made us uncomfortable. The next morning, the same group was again there, again just lingering outside the entrance. They didn’t appear to be hotel guests, and the whole situation made both my wife and our son’s girlfriend feel very uneasy.

While the location was a choice we made, the lack of a secure and welcoming environment was the deciding factor in us leaving. We had booked for 11 nights but chose to leave after just one night. The receptionist was very apologetic and kindly offered a room on Level 6, but it was concerning to us that better rooms were available only after raising issues.

This was simply not the experience we hoped for, and I would recommend others consider this carefully — particularly those travelling with family or young women.

2025-06-19 via Nuitee
G
Gençay
10
Thanks!
Pros:

It was great, thank you!

2025-06-08 via Nuitee
T
thierry
6
Bruyant le matin
Pros:

Hôtel correct , pour passer une nuit car très bruyant surtout le matin

2025-05-27 via Nuitee
R
Ruri friends
10
Pros:

とにかくスタッフが全員いい人すぎる!

2025-03-12 via Nuitee
T
Tyler partner
10
Pros:

Everything was great staff was so nice and rooms were very clean. Loacted on a busy street but still easy to find a grab to take you places!

2025-03-11 via Nuitee
F
Florante
10
Very nice hotel and not too pricey
Pros:

Excellent service. AGM Mr. Chunn was very efficient, dependable, helpful and goes above and beyond his duties. All other staff like Lindsey and Ismael are efficient and helpful as well. Room is clean and bed is comfortable. Hotel is near the night street market shopping area. With rows of massage providers to choose from. Highly recommended. ⭐️⭐️⭐️⭐️⭐️

2025-03-02 via Nuitee
T
Toyotaka
8
Pros:

思っていた以上に綺麗でしたが、シャワーを浴びるとトイレの方まで水が飛んでしまいます。
スタッフの対応も非常に良く、部屋のクリーニングも丁寧でした。

2025-01-02 via Nuitee
A
Angeline Mei Lin partner
6
Pros:

Cleanliness is not too good but still acceptable. Housekeeping vacuum sound from other room woke me up. Sound proof not good. Hotel should have bowl & plates to borrow in case needed. Lastly, location is convenient and walking distance to Platinum mall.

2024-12-13 via Nuitee
S
Suk B family
10
Pros:

Friendly and helpful staff. The beds are comfy and the A/C is running well and cool.
We like the daily complimentary four bottles of water, snacks and welcome drink coupons at the cutest coffee shop on the second floor. Thank you so much .

2024-12-05 via Nuitee
E
Edward
6
Thin walls
Pros:

Got 2 rooms and hotel gave adjoining rooms. Rooms were small but comfy. There were windows in the rooms but view was the building next door. Location is good because it's only. 10 min walk to platinum fashion mall and also 10 mins walk to BTS Phaya Thai station. Room cleaning was also good.

The main problem is the thin walls of the room. Voices of the next door people can be clearly heard and unfortunately for us, our next door neighbor were noisy even at 3 am. Streets around the hotel are also very narrow but still 2 way streets and no side walks so it's dangerous to walk.

2024-10-29 via Nuitee
D
Darren
10
Great stay!!!
Pros:

Best stay in Bangkok. Near great eateries and near everything we wanted to experience. Great value and lots of water and chips every day!!! Hahahaha. Unreal!! A must hotel!!!

2024-10-13 via Nuitee
S
SHAN family
10
Pros:

Staff is very nice, cleanliness of the room is very good. Nearby got 7-11 and many massage shop

2024-04-18 via Nuitee
V
Verified traveler
10
Nice stay
Pros:

The location is great and convenient and near to many massages and the morning market. Staff were all so friendly. Room is clean. The only thing that I didn't like was the toilet was a little small that the whole floor will get wet easily and not enough hooks to hang the clothes in the toilet. But this is a minor problem and won't stop me from booking again.

2024-04-06 via Nuitee
J
Jeremy partner
10
Pros:

2eme passage pour notre couple a l'hôtel city park.
Hébergement de grande qualité, très bien placé et a proximité des transports, du marché de pratunam et des Mall pr le shopping. Les monuments historiques sont également facilement accessible via le Skytrain et le MRT, ou encore les tuk-tuk.

Le personnel est aussi très agréable et serviable.

Le quartier est très sur, bien que beaucoup de circulation ds la rue principale, mais bon "bienvenue à Bangkok", c'est le cas dans toute la ville.

Super expérience, nous reviendrons.

2024-01-24 via Nuitee
V
Verified traveler
4
Pros:

Receptionists are so friendly but room cleanliness was terrible.

2023-02-26 via Nuitee
J
Ji Woong family
6
Pros:

다 좋은데 화장실 물 잘 안빠지고 방음이 너무 안돼요 그거 빼고는 괜찮아요!

2023-02-09 via Nuitee
J
Jeremy partner
10
Pros:

Nous avons séjourné 3 jours à l'hôtel. Le personnel est accueillant et parle parfaitement anglais.

La chambre était impeccable ! Propre et spacieuse. La douche parfaitement équipée.

L'hôtel est extrêmement bien situé. Le skytrain est a qq minutes (idéal lorsque vs êtes de passage avant de partir sur une île), le métro également.

Les tuk tuk sont aux pieds de l'hôtel et vs pourrez négocier le prix pr vous rendre aux différents endroit de la ville (200 bath pr kao san road et le quartier historique).

Un petit marché ambulant est également ds le secteur et vs trouvez de tous. Ne pas se fier à l'agitation du coin, nous sommes en asie. Cela grouille de monde et d'activité mais c'est parfaitement sécur.

Le rapport qualité prix est idéal pr un séjour de qq nuits.Vous ne serez pas dessus. Une vraie bonne adresse.

2023-01-21 via Nuitee