Marriot Metropolitan Hotel

Hotels
7.5 (130 reviews)
Carrefour Saint Michelle, Terminus Douala , Douala , cm

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Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noisy air conditioning

Categories

Cleanliness
5.25
Several issues mentioned regarding cleanliness of sheets and towels.
Service
8.75
Staff showed good availability and friendliness despite language barriers.
Location
8.25
Generally good location, though neighborhood safety was a concern.
Room Quality
7.25
Big rooms and comfortable beds, but air conditioning noise noted.
Amenities
6.75
Some amenities, such as hot water, had issues; towels were missing.
Value for Money
8.25
Considered reasonable given the location and staff service.
Food and Beverage
7.75
No specific mentions of food; standard quality expected.
Overall Experience
7.75
Generally satisfied despite some concerns with amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:48

Property Description

Convenient Location
Situated just 1.6 miles from Douala International Airport and 1 mile from Douala Grand Mall, Marriot Metropolitan Hotel offers easy access to key destinations, making it an ideal choice for travelers.

Modern Amenities
From air-conditioned rooms with flat-screen TVs to a restaurant serving continental breakfast, guests at Marriot Metropolitan Hotel can enjoy a comfortable stay with essential amenities provided. The free WiFi, concierge service, and 24-hour front desk ensure convenience and satisfaction for all guests.

Business and Leisure Facilities
Whether you're traveling for work or leisure, the hotel caters to all needs with services like room service, currency exchange, and business facilities including fax and photocopying. After a busy day, unwind at the bar or terrace for a relaxing experience.

Book your stay at Marriot Metropolitan Hotel for a memorable and hassle-free experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DLA

Location

Guest Reviews

7.5
Based on 130 reviews
Cleanliness: 5.25
Service: 8.75
Location: 8.25
Room Quality: 7.25
Amenities: 6.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 7.75
F
FERET • solo_traveller • cm
8
Superbe expérience !
Pros:

L'hôtel était bien. Bon accueil et personnel avenant.

2026-05-15 • via Nuitee
F
Fodjouo • solo_traveller • cm
8
2026-05-14 • via Nuitee
S
Serge • solo_traveller • fr
8
2026-05-13 • via Nuitee
H
Hissein Brahim • solo_traveller • td
7
2026-05-09 • via Nuitee
H
Hissein Brahim • solo_traveller • td
7
2026-05-09 • via Nuitee
P
Priyank • solo_traveller • in
5
2026-05-07 • via Nuitee
J
Josue serge • solo_traveller • de
3
Beschissen !!
Pros:

Das Hotel ist nah am Flughafen, deshalb praktisch.

Cons:

Das war versprochen wurde, ist völlig anderes als was man tatsächlich bekommt.

Hotel hatte ich in die Nacht vom 16.03-17.03, ich hatte zuvor erwähnt dass ich 14 h unterwegs bin und deshalb einen Transfer benötigen würde. Letztendlich wurde es mir zugesichert um 01:30 abgeholt zu werden am Flughafen, ich stand ca45 min dort und wenn ich nicht mit meine Bekannte was einfallen lassen hätte wäre ich 3 Tage später immer noch da.

Nicht zuverlässig
Halten nicht das was sie versprechen
ICH WERDE KEINEN FUSs MEHR IN DIESES HOTEL SETZEN.!!! Dies steht ganz klar fest und würde es auch nciht empfehlen !

2026-05-04 • via Nuitee
E
Ekoma • solo_traveller • se
10
Lovely place, I’ll definitely recommend
Pros:

Very professional and friendly staff. Proximity to the airport, amazing food at the restaurant and a snack bar. Airport shuttle included in the price was a pleasant surprise 👌

Cons:

Can’t I didn’t like anything about my experience at Marriot.

2026-04-26 • via Nuitee
R
Richard • couple • us
8
2026-04-13 • via Nuitee
K
Karen Wenying • couple • es
9
2026-04-06 • via Nuitee
P
Paulette Arlette • solo_traveller • fr
6
Plus ou moins agréable pour le prix payé
Pros:

Le lit était très confortable

Cons:

Le matériel sanitaire, douche et même le lavabo laissent à désirer. La tuyauterie fuit…

2026-04-03 • via Nuitee
S
STEVEWANDJA • couple • fr
9
2026-03-25 • via Nuitee
B
Bebyge • solo_traveller • lu
9
Pros:

Personnel à l'écoute et très réactif. Hotel confortable propre avec des meubles de l'aristocratie

Cons:

Rien

2026-03-23 • via Nuitee
I
isaac .chico • couple • fr
9
Pros:

Tout

Cons:

J'ai tout aimé

2026-03-17 • via Nuitee
M
Mariama • couple • be
6
2026-03-15 • via Nuitee
S
Serge • couple • fr
8
Bel emplacement, commode mais seul bémol, trop bruyant
Pros:

La proximité avec l’aéroport et le centre ville

Cons:

Trop bruyant à toute heure

2026-03-12 • via Nuitee
D
Defne • couple • gb
1
2026-03-12 • via Nuitee
A
Abdoussalam • couple • fr
10
2026-03-06 • via Nuitee
T
TCHUCK ELIZÉ • couple • fr
8
2026-03-03 • via Nuitee
T
TCHUCK ELIZÉ • couple • fr
8
Pros:

La gentillesse de toute l'équipe de l'hôtel

Cons:

L'eau ne coulait pas normalement dans le robinet

2026-03-03 • via Nuitee