Facilities

24-hour front desk
Terrace
Luggage storage
Designated smoking area
Wheelchair accessible
Outdoor pool - seasonal
Elevator
Breakfast available (surcharge)
Free self parking
Beach towels
See all facilities

Review Highlights

Pros:
Comfortable rooms
Cons:
Poor cleanliness, Bad breakfast

Categories

Cleanliness
3
Guests had significant concerns about cleanliness, with reports of roaches in the rooms.
Service
5
Mixed reviews regarding service quality, with some guests expressing dissatisfaction.
Location
6.5
The hotel's location received moderate praise for its convenience.
Room Quality
6
Rooms were rated as comfortable, but cleanliness issues impacted the overall experience.
Amenities
5.5
Limited amenities available, impacting the guest experience negatively.
Value for Money
4
Many guests felt that the price did not match the quality of service and amenities provided.
Food and Beverage
2
Breakfast quality was a significant concern for guests, impacting their overall satisfaction.
Overall Experience
3.5
Most guests had a negative overall experience due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 17:34

Property Description

Welcome to Zostel Phuket, your perfect getaway in the heart of Patong!

Refreshing Amenities
Dive into relaxation at our seasonal outdoor pool or unwind on the scenic terrace with stunning views.

Comfortable Accommodations
Choose from 41 air-conditioned rooms, complete with minibars, Smart televisions, and rainfall showerheads, ensuring you enjoy a luxurious stay.

Convenient Services
Enjoy hassle-free convenience with a 24-hour front desk, free self-parking, daily housekeeping, and complimentary Wi-Fi to keep you connected throughout your stay.

Experience the vibrant energy of Patong while enjoying all the comforts of home. Book your stay at Zostel Phuket now!

Important information:

* Pool access available from 8:00 AM to 6:00 PM.
* No pets and no service animals are allowed at this property.
* Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

Cleanliness: 3
Service: 5
Location: 6.5
Room Quality: 6
Amenities: 5.5
Value for Money: 4
Food and Beverage: 2
Overall Experience: 3.5
J
JOÃO SANTO
8
Pros:

Café da manhã horrível , o hotel é bom , os quartos confortável , mais a limpeza não é boa, tinha baratas no quarto

2025-03-09 • via Nuitee