Mitsui Garden Hotel Yokohama MM Premier

Hotels
9.4 (130 reviews)
3-chome-3-3 Minatomirai Nishi Ward, Yokohama, Kanagawa, 220-0012 , Yokohama , JP
81-45-2271311

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Elevator
Fitness facilities
Breakfast available (surcharge)
Smoke-free property
Braille or raised signage
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Friendly staff
Cons:
Service communication issues
Paid upfront for services

Categories

Cleanliness
8.93
The place is clean and the rooms are comfortable.
Service
9.7
Service quality needs improvement, especially communication skills.
Location
10
Wonderful staff, many shops, restaurants and bars. Near the entertainment district.
Room Quality
9.44
Rooms are comfortable.
Amenities
8.89
Loved the indoor pool, but the fitness center hours are limited.
Value for Money
9.42
Worth the price due to its location and conveniences.
Food and Beverage
8.88
Breakfast and other items must be paid upfront, which is inconvenient.
Overall Experience
9.93
Overall, a good experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:31

Property Description

Discover a perfect blend of comfort and convenience at Mitsui Garden Hotel Yokohama MM Premier, ideally situated in the heart of Yokohama City Centre.

Recreational Amenities
Dive into relaxation with our alluring outdoor and indoor pools, or maintain your workout routine at our fully-equipped fitness center.

Dining Excellence
Savor delicious meals at our on-site restaurant, and unwind with a drink at the bar/lounge. Don't miss our delectable buffet breakfast available daily to kick-start your day.

In-Room Comforts
Retreat to one of our 364 spacious guestrooms, featuring modern LCD televisions and private bathrooms equipped with rainfall showerheads for a soothing experience.

Experience the vibrant city life while enjoying luxurious amenities—book your stay today!

Important information:

  • Pool access available from 3:00 PM to 9:00 PM.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

9.4
Based on 130 reviews
Cleanliness: 8.93
Service: 9.7
Location: 10
Room Quality: 9.44
Amenities: 8.89
Value for Money: 9.42
Food and Beverage: 8.88
Overall Experience: 9.93
K
Kimi-Anne
10
Pros:

Wonderful i. Every respect, the front desk staff were incredible.

2025-10-09 • via Nuitee
L
Linda
10
Pros:

One of the best hotels I’ve ever stayed at. The location is perfect—just a 5-minute walk to shopping malls, restaurants, and subway stations. You can lie in bed and enjoy the picturesque sea view. The room is spacious, spotless, and stylish. The staff are professional and friendly, and the food is fresh and delicious. I really like Yokohama and will definitely recommend this hotel and come back again.

2025-10-07 • via Nuitee
L
Linda • family
10
Pros:

One of the best hotels I’ve ever stayed at. The location is perfect—just a 5-minute walk to shopping malls, restaurants, and subway stations. You can lie in bed and enjoy a picturesque sea view. The room is spacious, very clean, and stylish. The staff are professional and friendly, and the food is fresh and delicious. I really like Yokohama and will definitely recommend this hotel and come back again.

2025-10-07 • via Nuitee
M
Mardell • partner
10
Pros:

Easy shopping close by. Short walk to metro station. Very clean and quiet.

2025-10-05 • via Nuitee
B
BAMBOO YUNZHU • partner
8
Pros:

The staff were helpful but not very flexible. The hotel entrance was difficult to find on both the 1st and 2nd floors, which made check-in a bit frustrating. If you’re arriving from the Sakuragicho direction, be prepared for a fairly long walk. Breakfast was just soso, and very crowded.

2025-10-03 • via Nuitee
J
Jody L
10
Worth the price because of it’s location.
Pros:

Wonderful staff, many shops, restaurants and bars. Near the entertainment district.

2025-09-26 • via Nuitee
Z
Zeyang • partner
10
Pros:

Great

2025-09-26 • via Nuitee
A
Alexis
10
Pros:

Great property

2025-09-24 • via Nuitee
J
James
10
Pros:

Great hotel

2025-09-19 • via Nuitee
N
Natalie
6
Lack of flexibility and customer service
Pros:

The place is clean and the rooms are comfortable. However, I found the hotel disappointing. First of all I had to pay for the day when I arrived. And every time I purchased a breakfast or any other item, it needed to be paid upfront. As opposed to charging things to the room and then just settling your final bill on checkout, which is what most hotels do. They have your credit card on file so I’m not really sure why they are charging upfront for everything. In addition, the front desk staff need to improve their English. Instead of being able to communicate English, they usually have to go back to the manager’s office behind the desk and get an explanation writing. Each room should have a Nespresso machine. A coffee maker is standard and should not be only for suites. Finally, the gym should be open 24 hours or at least as of 5 AM. 6 AM is too late and if you are travelling from North America and are jet lagged, you may want to use the gym at odd hours.

2025-09-17 • via Nuitee
M
Mindy • partner
10
Pros:

Loved the indoor pool but was sorry the whirlpool spa was closed.

2025-09-11 • via Nuitee
A
Alan • friends
10
Pros:

Hotel is very accessible by train and close to major shopping malls

2025-08-15 • via Nuitee
M
May • family
10
Pros:

The only down side of this property is the parking. It’s took so long.

2025-08-07 • via Nuitee
R
RONALD
10
Pros:

This property is conveniently located for the types of things we like to do. It's also close to many transportation options as well as some shopping. The hotel has a nice feel but wish it had an onsen and not just a swimming pool.

2025-07-29 • via Nuitee
F
Francesca • family_with_children
10
Pros:

This hotel was so beautiful. It was one of four I stayed at when visiting Japan. Right across the street is the Yakohoma Art Museum and then a 4 minute walk there’s a huge shopping center in the landmark tower where you can take a super fast elevator to the top floor to view Japan. There’s so many restaurant options and shopping. I loved staying at this hotel. There was also a delicious restaurant in the hotel that we dined at. It was Japanese take on Italian. I enjoyed it very much. The hotel also has a pool. We loved this hotel. I would definitely stay here again.

2025-06-18 • via Nuitee
W
Wayne
10
Pros:

Wonderful staff, very friendly and helpful. Room was clean, great view and easily accessible to transportation.

The area is quite new and very quiet.

Breakfast buffet is good, though, there isn't an egg station. But plenty of food to pick

2025-06-12 • via Nuitee
V
Vasili
10
Pros:

Very good

2025-06-09 • via Nuitee
M
Mohammed • family
8
Pros:

Hôtel agréable mais un peu difficile à trouver. Pas de bagagiste, seule la réceptionniste nous a aidés. Bon séjour malgré tout.

2025-05-31 • via Nuitee
L
Lorenzo
10
Pros:

very good accomodation and lobby space

2025-05-28 • via Nuitee
M
Michaela
10
Pros:

This was a 10/10 property. The staff were amazing. Hotel and views were spectacular!

2025-05-26 • via Nuitee