Ski Mountain Lodge

Hotels
7.6 (503 reviews)
235 Ski Mountain Road , Gatlinburg , us

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Express check-in/check-out
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Great location
Affordable pricing
Spacious rooms
Cons:
Cleanliness issues
Lack of amenities
No breakfast service

Categories

Cleanliness
6.74
Several reviews mentioned cleanliness issues with bedding and towels.
Service
8.21
Some reviews noted communication issues, but others had positive experiences.
Location
9.25
The hotel location was praised for its proximity to attractions.
Room Quality
8.2
Rooms were reported to be spacious and comfortable, with some quality concerns.
Amenities
7.23
The absence of a pool and limited amenities were mentioned but the fridge was appreciated.
Value for Money
8.19
Affordable pricing was highlighted as a key factor in staying.
Food and Beverage
5.24
No breakfast service noted, impacting overall satisfaction.
Overall Experience
7.71
Mixed reviews overall, with some positive sentiments amidst complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:39

Property Description

Mountain Retreat Experience

Scenic Views: Nestled in Gatlinburg, Ski Mountain Lodge offers breathtaking views and a serene escape from the city hustle.

Cozy Accommodations: Our rooms are equipped with modern amenities including a TV, private bathroom, and comfortable bed linens for a relaxing stay.

Convenient Location: Just a short distance from popular attractions like Ripley's Aquarium and Dollywood, our non-smoking property with free WiFi and parking ensures a hassle-free vacation.

Experience the beauty of the Smokies at Ski Mountain Lodge. Book now for an unforgettable mountain getaway!

Important information:

Please note: check-in instructions and security code will be sent one hour before Check-in time (16:00) or after the room has been cleaned.
Please note about Pets: Only dogs are allowed. Cats are NOT allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 503 reviews
Cleanliness: 6.74
Service: 8.21
Location: 9.25
Room Quality: 8.2
Amenities: 7.23
Value for Money: 8.19
Food and Beverage: 5.24
Overall Experience: 7.71
L
Logan couple us
6
Overall good stay for the money. Not bad for a short trip but not a good idea for a week long stay.
Pros:

Price

Cons:

Location, lack of staff, and cleanness

2026-07-04 via Nuitee
A
Amber solo_traveller us
10
Beautiful and amazing perfect spot
Pros:

Everything this place was amazing check in online was so great and easy I felt safe the whole time and safe leaving my things only a 5 minute walk to downtown and like 3 minutes to a little shop with food and drinks and winery I would 1000% stay again

Cons:

Nothing I loved everything and the bed was so comfortable

2026-07-02 via Nuitee
J
Jason couple us
10
2026-06-29 via Nuitee
C
Cárdenas solo_traveller us
10
2026-06-29 via Nuitee
K
Kaye extended_group us
8
2026-06-25 via Nuitee
J
Jeffrey solo_traveller us
8
Pros:

The location was awesome! Very quiet and clean.

Cons:

The bed was too soft but gave us a place to sleep

2026-06-12 via Nuitee
J
Justice solo_traveller us
10
2026-06-12 via Nuitee
N
Nicole family_with_children us
8
2026-06-09 via Nuitee
J
Julia solo_traveller us
5
2026-06-08 via Nuitee
A
Amber family_with_children us
9
2026-06-06 via Nuitee
P
Pool solo_traveller us
9
Pros:

Very clean and newly remodeled and had 2 bedrooms so our kids could have their own room

2026-05-18 via Nuitee
B
BREANNA extended_group us
6
It was okay
Pros:

The proximity to downtown Gatlinburg!

Cons:

Had several outlets that didn’t work, an ac unit that did not work and the floors were dirty in terms of grime (feet would be black by the time you got around the place)

2026-05-17 via Nuitee
Z
Zabrina solo_traveller us
10
2026-05-08 via Nuitee
D
Debbie couple us
7
Overall it was a pleasant stay the hotel provided accommodations at an affordable price.
Pros:

Good location, clean,easy check in /check out.

Cons:

Parking was a little inconvenient.

2026-05-02 via Nuitee
A
Amaya couple us
10
I would stay there again
Pros:

I love the location of the property

Cons:

NA

2026-04-20 via Nuitee
M
Mark solo_traveller us
1
Don't even think about staying here...
Pros:

The location was great.

Cons:

We will never stay there again. Guaranteed. Water was seeping into the bathroom from inside the wall or the room next door to us. It saturated every towel we put down to soak it up. The laminate flooring outside the bathroom had water coming up through the seams of each piece, which I noticed the as soon as we arrived but thought someone had possibly just mopped. They ran water in our bathroom sink, found no leaks and did absolutely nothing. I know plumbing problems are a pain but we couldn't even walk across the room without getting your feet or socks wet.
The room had no chairs... NONE. The mini fridge sat on the floor with the microwave on top of it. We weren't expecting the Hilton but no chairs?? Not even just one?! Add all that to the ongoing plumbing issue and it will be permanently scratched off our list for future accommodations. That was room 113, by the way.

2026-04-19 via Nuitee
T
Timothy solo_traveller us
5
Pros:

Being clean

Cons:

No safety handles in the shower and no water sprinklers in room

2026-04-10 via Nuitee
S
Syble couple us
8
It was great for the price , definitely nicer than what I expected. Will definitely be staying again
Pros:

It was secluded and quite , but everything was in walking distance.. definitely great for the price

Cons:

No clothes iron or place to hang clothes

2026-04-07 via Nuitee
S
Sharon couple us
10
This is our 3rd time staying here and will continue to do so
Pros:

Close to everything, you could smell the clean when you walked in.

Cons:

Love it all

2026-04-06 via Nuitee
R
Robert couple us
8
2026-04-05 via Nuitee