Hotel Khanaka

Hotels
8.5 (482 reviews)
Bayburt Street , Türkistan , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Safety deposit box
Soundproof rooms
Ironing service
Shuttle service (additional charge)
Smoke alarms
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Comfortable Rooms
Cons:
Cleanliness Issues
Inconsistent Amenities

Categories

Cleanliness
7.75
Some reviews mention cleanliness issues, such as furniture stability and bad water in the shower.
Service
9.25
The staff is described as caring, polite, and helpful, enhancing the overall experience.
Location
9.25
Numerous reviews highlight the excellent central location close to main attractions.
Room Quality
7.75
Various reviews point out problems such as outdated decor and issues with amenities.
Amenities
8.25
Amenities received mixed feedback; some were satisfactory while others needed improvement.
Value for Money
8.75
Overall a fair value for the location and amenities offered.
Food and Beverage
8.25
Breakfast quality varied across days, with one review noting a significant drop on the second day.
Overall Experience
8.75
Despite some issues, guests generally felt satisfied with their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:51

Property Description

Luxurious Accommodation
Hotel Khanaka in Türkistan offers free WiFi and air-conditioned rooms, ensuring a comfortable stay for guests. The rooms boast modern amenities such as flat-screen TVs and fridges, providing convenience and relaxation.

Convenient Services
Guests can take advantage of the free private parking and opt for the paid airport shuttle service, making travel hassle-free. The multilingual staff at the 24-hour front desk are ready to assist in English, Russian, and Turkish, catering to diverse needs.

Accessible Location
Situated near Shymkent International Airport, just 151 km away, Hotel Khanaka is easily reachable for travelers. Experience convenience, comfort, and exceptional service at our hotel. Book your stay now.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People no matter the age stay for KZT 3,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 482 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
K
KAIRAT • family_with_children • kz
10
2026-02-09 • via Nuitee
Акнур • couple • kz
7
2026-02-09 • via Nuitee
K
Korkem • family_with_children • kz
7
2026-01-19 • via Nuitee
A
Abayeva • family_with_children • kz
10
Pros:

Очень хорошо расположен, все в пешей доступности. Чистота в номере. Тихий отель.

2026-01-19 • via Nuitee
S
Sagdullaeva • family_with_children • uz
10
Pros:

Very calm good location easy to main places delicious food in hotel kitchen and quick service

Cons:

There is nothing to not like all was perfect

2026-01-11 • via Nuitee
F
Farkhat • extended_group • kz
5
2026-01-09 • via Nuitee
E
Evgeniia • couple • kz
7
It was okay but didn’t meet my expectations
Pros:

Location

Cons:

There was no fancy breakfast like in the photos. The restaurant was closed, the lady cook made us fried eggs with a few slices of tomato and cucumber and gave the same cake every day. Only instant coffee and tea in teabags. Your breakfast expectations should be low. Other than that it was good, clean rooms, great location.

2026-01-06 • via Nuitee
N
Nusret Talha
4
Pros:

*Personel çok iyi.
*Kahvaltı yetersiz.
*Genel olarak bakım ve yenilemeye ihtiyacı var.
*Isıtmalar çalı

2026-01-03 • via Nuitee
Айслу • couple • kz
4
Pros:

Расположение

Cons:

Гостиница просит ремонта, завтраки желает лучшего, в номерах очень темно

2025-12-13 • via Nuitee
M
Muriel • family_with_children • fr
9
Don't hesitate, just go!
Pros:

Very well located, just along the main sites. From my room I could see the mausolee. We just needed a bus to go to the bus station, close to the bazar.
The hotel is nice, may be a little old fashion but everything is fine. Employees are very caring. The room is very comfortable and clean. Breakfast was great. A nice place to stay!

2025-12-02 • via Nuitee
Смаилова • family_with_children • kz
7
Pros:

близость к достопримечательностям

Cons:

уборку можно было сделать за 2 суток

2025-11-26 • via Nuitee
Акнур • couple • kz
10
2025-11-13 • via Nuitee
B
bernard • family_with_children • fr
10
Pros:

Super emplacement et une personne anglophone tres à l' écoute et compétente nous a beaucoup aidés pour organiser des excursions. Bon petit déjeuner
Un lieu à recommander

Cons:

Rien

2025-11-09 • via Nuitee
S
SAIDAZIM • extended_group • uz
8
2025-10-30 • via Nuitee
G
Gulzhan • extended_group • kz
10
2025-10-29 • via Nuitee
V
Vincent • family_with_children • kz
8
2025-10-28 • via Nuitee
A
Alexandra • family_with_children • kz
9
Pros:

Уже четвёртый год останавливаюсь в этом отеле для участия в забеге. Локация идеальная и недалеко от старта. Персонал вежливый и приветливый. Пошли на встречу во многих вопросах. Решили некоторые проблемы. Все очень понравилось.

2025-10-27 • via Nuitee
Y
Yergaly • solo_traveller • kz
7
Pros:

Чистота

Cons:

Мебель шатется

2025-10-26 • via Nuitee
Ердос • solo_traveller • kz
5
Pros:

Месторасположение

Cons:

В номере не работали холодильник и телевизор

2025-10-23 • via Nuitee
P
pradit • extended_group • th
8
Pros:

Location that close to mausoleum

2025-10-22 • via Nuitee