Hotel Khanaka

Hotels
8.5 (499 reviews)
Bayburt Street , Türkistan , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Safety deposit box
Soundproof rooms
Ironing service
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Comfortable Rooms
Cons:
Cleanliness Issues
Inconsistent Amenities

Categories

Cleanliness
7.75
Some reviews mention cleanliness issues, such as furniture stability and bad water in the shower.
Service
9.25
The staff is described as caring, polite, and helpful, enhancing the overall experience.
Location
9.25
Numerous reviews highlight the excellent central location close to main attractions.
Room Quality
7.75
Various reviews point out problems such as outdated decor and issues with amenities.
Amenities
8.25
Amenities received mixed feedback; some were satisfactory while others needed improvement.
Value for Money
8.75
Overall a fair value for the location and amenities offered.
Food and Beverage
8.25
Breakfast quality varied across days, with one review noting a significant drop on the second day.
Overall Experience
8.75
Despite some issues, guests generally felt satisfied with their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:51

Property Description

Luxurious Accommodation
Hotel Khanaka in Türkistan offers free WiFi and air-conditioned rooms, ensuring a comfortable stay for guests. The rooms boast modern amenities such as flat-screen TVs and fridges, providing convenience and relaxation.

Convenient Services
Guests can take advantage of the free private parking and opt for the paid airport shuttle service, making travel hassle-free. The multilingual staff at the 24-hour front desk are ready to assist in English, Russian, and Turkish, catering to diverse needs.

Accessible Location
Situated near Shymkent International Airport, just 151 km away, Hotel Khanaka is easily reachable for travelers. Experience convenience, comfort, and exceptional service at our hotel. Book your stay now.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People no matter the age stay for KZT 3,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 499 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
M
Moldabekov • couple • kz
10
2026-05-08 • via Nuitee
A
ANDREY SHAGUN • family_with_children • kz
6
Pros:

завтрак, персонал и расположение. всё

Cons:

холодильник в номере не работал , чайников и чайного набора нет, интернет на столько слабый что от него только название , звукоизоляция отсутствует, слышно все что делается в коридоре , стук закрытия дверей всех номеров, разговоры. отель на 4 не тянет минимум 3

2026-05-07 • via Nuitee
Роксана • family_with_children • kz
8
Pros:

Персонал очень приветливый, расположение удобное. Цена и качества соотносятся. Очень вкусный и разнообразный завтрак, смело остановлюсь в данном отеле снова!

2026-05-06 • via Nuitee
Равиль • couple • kz
10
2026-05-05 • via Nuitee
V
Viktoriya • couple • kz
10
Pros:

Очень хорошее месторасположение, чисто в номере

Cons:

При большом количестве проживающих в гостинице людей, не хватает мест на завтраки

2026-05-03 • via Nuitee
Айда • couple • kz
6
2026-05-02 • via Nuitee
H
Hoshimov • family_with_children • uz
5
Улучшить завтрак, и работать с персоналом по Breakfast, объяснять правила familiy friendly
Cons:

Завтрак был ужасный. Во время завтрака обслуживающий персонал был еще хуже, очень грубая девушка, наверно не понимает что такое familiy friendly. Однако на ресепшне администратор по имене Арман был очень любезным, лояльным и гостепримным сотрудником

2026-04-24 • via Nuitee
Акнур • couple • kz
8
2026-04-24 • via Nuitee
L
Laura • family_with_children • kz
7
Завтраки можно сделать лучше
Pros:

Хорошо

Cons:

-

2026-04-18 • via Nuitee
I
Ignas • couple • lt
8
In front of the main town site
Pros:

We had very spacious room. Location is great, and the staff is always ready to help you. I think by the standards of Kazachstan this hotel is quiet good

Cons:

It was very hot inside the room, we have tried to reduce heating, but it didn't work.

2026-04-15 • via Nuitee
Светлана • solo_traveller • de
9
2026-04-12 • via Nuitee
B
Bek • family_with_children • kz
10
Pros:

Good place for visiting the city

2026-04-10 • via Nuitee
D
Daqiang • family_with_children • cn
10
Pros:

离景点非常近，方便旅游，可以停车，早餐不错

2026-04-05 • via Nuitee
A
Artem • solo_traveller • kz
7
Pros:

Завтрак не разнообразный. Скромный. Но приемлемый. Понравилось, что разрешили на 30 минут пораньше позавтракать из-за раннего выезда.
В номере было чисто.
Отличное расположение рядом с парком. Также рядом есть магазин, хорошее кафе.
Персонал приветливый. Быстрое заселение.
При уборке ставили 2 бутылки воды 0,5.

Cons:

Не работал кондиционер.
Завтрак мог быть чуть лучше.
В номере нет электрического чайника

2026-04-05 • via Nuitee
Алия • family_with_children • kz
9
2026-03-27 • via Nuitee
G
Gulmira • couple • kz
10
2026-03-26 • via Nuitee
Макитова • couple • kz
9
2026-03-23 • via Nuitee
K
KAIRAT • family_with_children • kz
10
2026-02-09 • via Nuitee
Акнур • couple • kz
7
2026-02-09 • via Nuitee
A
Abayeva • family_with_children • kz
10
Pros:

Очень хорошо расположен, все в пешей доступности. Чистота в номере. Тихий отель.

2026-01-19 • via Nuitee