UNHAS HOTEL & CONVENTION

Hotels
9.6 (29 reviews)
Km 10 Jalan Perintis Kemerdekaan , Pacinongong , id

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Safety deposit box
Fruits
Fire extinguishers
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and functional rooms
Excellent breakfast
Delicious food

Categories

Cleanliness
9.58
Clean and comfortable, even if no frills. There is acknowledgment of room cleanliness being very good.
Service
9.99
Staff is described as friendly and attentive to customers.
Location
9.39
Not explicitly mentioned, but generally favorable impressions from visits.
Room Quality
9.34
Camera molto bella, pulita e funzionale; indicating good room quality.
Amenities
9.37
Mention of differing facilities improving experience since last visit.
Value for Money
9.33
Good value implied through positive reviews.
Food and Beverage
9.88
Colazione eccellente and delicious kebab shawarma mentioned.
Overall Experience
9.95
Overall positive experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 21:41

Property Description

Welcome to UNHAS HOTEL & CONVENTION, your serene retreat in Pacinongong!

Garden Oasis and Culinary Delights:
Indulge in the lush garden and unwind on the terrace, or savor delectable dishes at the on-site restaurant and bar.

Comfort and Convenience:
Experience top-notch amenities including room service, a 24-hour front desk, and complimentary WiFi. The air-conditioned rooms with flat-screen TVs and work desks ensure a cozy stay.

Explore the Wonders:
Discover nearby attractions like Bantimurung Bulusaraung National Park and Museum Balla Lompoa, making your stay both relaxing and culturally enriching.

Book your stay at UNHAS HOTEL & CONVENTION now and create unforgettable memories in Pacinongong!

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

9.6
Based on 29 reviews
Cleanliness: 9.58
Service: 9.99
Location: 9.39
Room Quality: 9.34
Amenities: 9.37
Value for Money: 9.33
Food and Beverage: 9.88
Overall Experience: 9.95
C
Cesare
10
Pros:

Camera molto bella, pulita e funzionale .Staff gentile ed attento al cliente.
Servizi molto buoni e colazione eccellente.

2025-10-26 • via Nuitee
S
Scott • solo_traveller • jp
9
2025-09-18 • via Nuitee
K
kakad2019 • Family
10
execellent
Pros:

this is the second time we are visited this hotel there is some different facilities not the same in the first time we visited, now look very nice and all the staff also friendly, room cleanliness very clean also I like kebab shawarma very delicious. we will coming back again for staying in unhas hotel.

2025-09-04 • via Tripadvisor
舛角 • solo_traveller • jp
6
2025-08-14 • via Nuitee
G
Gert • family_with_children • ee
8
Clean, comfortable, functional
Pros:

Clean and comfortable, even if no frills. First time I had hot water in a week. :)

Cons:

Everything good

2025-08-13 • via Nuitee
E
Elisabeth • family_with_children • ch
8
Pros:

Bon petit déjeuner - buffet
Personnel très serviable.

Cons:

Il manque des serviettes et du savon pour le lavabo

2025-07-21 • via Nuitee
• couple • fr
9
Nuitée très appréciée après 27 heures de voyage
Pros:

Attention et prévenance du personnel, bon état des lieux communs, propreté sauf sur un point( voir point négatif), chambre bien équipée.
Environnement calme.
Proximité aéroport

Cons:

Seul reproche, drap tâché

2025-07-04 • via Nuitee
J
Jonas • young couple • dk
6
Pleasant
Pros:

Good and functioning A/C, decent bathroom with hot water, close to airport (30min)

Cons:

Blood stains on bed sheets (had them changed), old worn towels, bathroom needed cleaning

2025-05-19 • via Nuitee
P
Peter • review category business travellers • au
9
Superb
Cons:

The room was so big! Needed a small dining table and chairs.

2025-05-01 • via Nuitee
Y
YOKO
8
Pros:

I have meeting @ UNHAS. So convenient.

2025-02-23 • via Nuitee
A
Aisjah • solo traveller • id
8
Very good
Pros:

The landscape

Cons:

Nothing

2024-07-29 • via Nuitee
K
K • solo traveller • gb
5
Not really worth the price
Pros:

Close to bus stations to Rantepao and airport. Okay for a night. Comfy enough.

Cons:

Sheets were not clean, lots of stains. Not really acceptable for the expensive price. Lots of rules. No shops that I could find within walking distance unless you want to cross a very busy road.

2024-07-19 • via Nuitee
M
Mai • review category business travellers • be
10
Exceptional
2024-07-09 • via Nuitee
S
suwantas2021 • Business • id
4
Constructive Feedback for Enhancing Guest Experience at Unhas Hotel and Convention Makassar"
Pros:

Upon arrival, I noticed that the lobby was quite crowded with guests. Unfortunately, many were left sitting on the floor, which seemed to indicate that the management's crowd control measures may not have been executed as professionally as expected.

Furthermore, during breakfast the next morning, I encountered cleanliness issues. The lift was dirty and there was noticeable litter and an unpleasant odor. Upon entering the restaurant, the quality of breakfast fell below expected standards. The atmosphere seemed dry and the dining area appeared unclean. I ordered an omelet which was not prepared to a professional standard, and it seemed that the kitchen staff may benefit from additional training in this regard.

Additionally, I observed staff members using their phones rather than engaging with guests or monitoring the buffet quality, which contributed to a less-than-ideal dining experience. Moreover, noise from ongoing work activities disrupted the atmosphere of the restaurant, which was not communicated to guests beforehand.

I believe that focusing on quality hospitality management and enhancing communication with guests about any potential disruptions in the morning could greatly improve the overall guest experience at Unhas Hotel and Convention Makassar.

2024-07-05 • via Tripadvisor
A
Alfan • review category business travellers • id
8
Nice & comfort hotel with affordable price
Pros:

Price, friendly staff

Cons:

Fasilities. Hair dryer was a must 😊. More drink water please.

2024-06-11 • via Nuitee
N
Nadella • solo traveller • pl
9
Superb
2024-05-22 • via Nuitee
D
David • young couple • au
10
Superb
Pros:

Very clean and tidy

2024-04-15 • via Nuitee
F
Florin • young couple • ro
10
Exceptional
2024-02-01 • via Nuitee
T
Titi • solo traveller • my
9
Superb
2024-01-19 • via Nuitee
K
kristianusf2023 • Friends getaway
10
Exellent
Pros:

Staff was very friendly and helpfull.. very fast when i ckecked in. Room was very clean and tidy... interior was very interesting. This is the largest room i have ever stay. I really enjoyed to stay in this hotel. Recommended to everyone who wants to stay in makassar.

2023-11-26 • via Tripadvisor