Doubletree By Hilton Varanasi

Hotels
Doubletree by Hilton
7.4 (715 reviews)
SA 2/320 Chhota Lalpur, Pandeypur , Varanasi , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good food
Helpful staff
Cons:
Cleanliness issues
High costs not justified by quality

Categories

Cleanliness
6.4
There were multiple mentions of dirty carpets and unclean rooms, impacting the overall cleanliness.
Service
8.4
The staff were described as helpful and courteous, contributing positively to the service.
Location
6.9
Location was mentioned as far from key attractions but generally acceptable.
Room Quality
6.9
Rooms were generally well-maintained inside but had issues outside.
Amenities
7.9
Amenities were noted positively but with some room for improvement due to maintenance issues.
Value for Money
6.4
Concerns were raised about the hotel not being worth the price charged.
Food and Beverage
8.9
Food received high praise from multiple reviews for quality and taste.
Overall Experience
7.4
Overall experience was mixed with both good and bad aspects, leading to an average score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:14

Property Description

Luxurious Accommodation
Experience ultimate comfort and relaxation in our well-appointed rooms featuring modern amenities like air conditioning and flat-screen TVs.

Fitness Centre and Dining Options
Stay active at our fitness centre or indulge in a delicious meal at our on-site restaurant offering a range of dining options, including buffet and à la carte.

Convenient Location
Ideally situated just a short distance from popular attractions like Kashi Vishwanath Temple and Dasaswamedh Ghat, making it the perfect base for exploring the city.

To book your stay at the Doubletree By Hilton Varanasi, please visit our website or call our 24-hour front desk.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 715 reviews
Cleanliness: 6.4
Service: 8.4
Location: 6.9
Room Quality: 6.9
Amenities: 7.9
Value for Money: 6.4
Food and Beverage: 8.9
Overall Experience: 7.4
I
Ishan couple in
10
2026-03-20 via Nuitee
I
Ishan family_with_children in
10
2026-03-20 via Nuitee
R
Rintaro couple jp
2
Cons:

他の客がうるさい 夜中までパーティ

2026-03-20 via Nuitee
K
KUMAR family_with_children in
3
2026-03-20 via Nuitee
C
CHITRANK extended_group nl
1
Pros:

This is the most Horrible Double Tree I have stayed ever. I will never go back.
Anyone booking think 2 times.
Double Tree management your Franchise Partner is clearly diluting your brand

Cons:

Over all experience from staff to food quality to Room Service . Everytime is super bad.

2026-03-15 via Nuitee
A
AKASH couple in
3
Waste of money disgrace to the Hilton brand name to
Pros:

Nothing Totally unkempt with undertrained unprofessional staff

Cons:

The cleanliness was zero the staff were clueless

2026-03-13 via Nuitee
F
Fatumata solo_traveller pt
4
Pros:

Our stay could have been much better if the property had been maintained and cleaned more properly. Unfortunately, there was a persistent dump-like smell in the corridors and even inside the rooms. We were also unsure about the condition of the air conditioning system, as every time we turned it on, all of us started sneezing, which made us wonder whether it was properly cleaned or properly maintained.

The rooms themselves could have been cleaned more thoroughly. One of the main reasons we chose DoubleTree by Hilton was because we expected it to meet the hygienic standards we experienced at Novotel New Delhi Aerocity in Delhi. Unfortunately, this property did not meet those expectations.

We also did not feel comfortable dining in the restaurant area. The first time we went there, we were given dirty cutlery,plate and were seated at tables that had not been cleaned, which made the dining experience quite unpleasant.

Considering the price, the experience was disappointing. We paid €268 for two nights, plus an additional €55 for early check-in, which felt quite expensive for the level of cleanliness and maintenance we encountered.

On a positive note, the warm cookies offered at the reception a signature touch of DoubleTree by Hilton were lovely, especially in the morning. That was one of the few highlights of the stay.

Overall, the property has potential, but better housekeeping, maintenance, and attention to hygiene would significantly improve the guest experience.

2026-03-09 via Nuitee
J
Jayendra couple gb
10
Excellent service and helpful staff with smile
Pros:

Excellent staff with great welcoming with smile
and very helpful.

2026-03-08 via Nuitee
P
Paul Tijdeman couple nl
10
Top, aanrader!
Pros:

De fijne kamer en de vriendelijkheid van al het personeel. De pool en het lekkere ontbijtbuffet en s' avonds het buffet. Het personeel daar is erg aardig.
Voor ons in het bijzonder de vrouwen Deepa, Champa, Suman en Roma. Maar ook de chefkok en restaurantmanager. We kregen zelfs een afscheidstaartje met bedankje😊. Zo attent en bijzonder aardig. Namaste🙏. Zie ook bijgevoegde foto's. De housekeeping deed het werk ook goed! Fooi met wandelstok (weten vast iemand voor wie die handig of nuttig is) achtergelaten op de kamer😉.
Voor ons was de ligging prima. Met Uber (taxi of tuktuk) ben je in circa 25 minuten in het drukke, oude centrum. Aan het eind van de middag lekker weer op een rustige plek met fijn zwembad (ook voor baantjes zwemmen) of gym.

Cons:

Eigenlijk niets. Wat wel opviel is de deuropening van de douchcabine. Deze gaat naar binnen open ipv naar buiten. Een dik(ker) iemand kan dan amper of zeer moeilijk naar binnen

2026-03-06 via Nuitee
A
Ambika couple gb
8
Pros:

Deepa and Champa in the restaurant were very caring and friendly and helped my parents.

Cons:

There is no phone in the toilet. Most hotels have a telephone connection in the bathroom. It’s required especially when senior citizens are traveling alone.

2026-03-06 via Nuitee
V
Vikas solo_traveller in
9
2026-03-01 via Nuitee
E
Elisa couple it
8
2026-02-26 via Nuitee
A
AKIHIRO extended_group jp
10
Pros:

受付時の対応、レストランのスタッフの対応が気持ちよかった。

2026-02-25 via Nuitee
K
Kumar family_with_children in
8
Pros:

Reception. Welcome Desk . Restaurant

Cons:

Main Gate (some digging work was in progress) and travel desk. More than half of the guests come for religious purposes. They should come forward to help the guests in this direction.

2026-02-23 via Nuitee
A
AMITA family_with_children in
8
It was excellent
Pros:

Cleanliness, good food, good hospit

Cons:

In triple occupancy we had to ask for requirements of third occupant despite full payment

2026-02-22 via Nuitee
R
Rajeev extended_group gb
3
2026-02-22 via Nuitee
S
Suresh extended_group ae
9
Pretty decent
Pros:

Decent

Cons:

There are always a few small hiccups, but nothing serious. This was a spiritual trip, so no hard feelings

2026-02-14 via Nuitee
B
bhavin couple in
10
Pros:

Nice and clean.It was a good and comfortable stay

Cons:

Nothing...All was top notch

2026-02-13 via Nuitee
S
Satya extended_group gb
9
Excellent
Pros:

The property is clean, well maintained and well located for getting round Varanasi. The staff especially Ms A Sarkar in guest services was exceptional and made sure our family had everything we needed for a pleasant stay.

Cons:

Breakfast can be a bit chaotic when it’s busy so advise going earlier rather than later.

2026-02-12 via Nuitee
J
J couple in
7
2026-02-09 via Nuitee