Aldea Paraíso - Adults only - Boutique hotel

Hotels
8.6 (119 reviews)
Calle Casa Paraiso 473 Col. Brisas de Zicatela , Puerto Escondido , mx

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Non-smoking throughout
Shared kitchen
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Clean facilities
Nice pool
Cons:
Service issues
Safety concerns due to location
Power and water outages

Categories

Cleanliness
8.2
While the facilities are noted to be clean, there were mentions of a smelly room that required attention.
Service
6.66
Negative feedback regarding customer service, especially during power and water outages, leading to significant dissatisfaction.
Location
8.21
Location is convenient but concerns about safety due to poorly lit pathways were mentioned.
Room Quality
9.15
Guests highlighted the comfort of beds and overall room quality.
Amenities
8.68
Hotel amenities like the pool are appreciated, though there were mixed feelings regarding other facilities.
Value for Money
9.65
General sentiment indicates good value considering the facilities and comfort provided.
Food and Beverage
9.2
Not specifically mentioned, assumed to meet standard expectations.
Overall Experience
9.06
Overall experience is mixed due to service issues but positively noted for the accommodation and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 13:41

Property Description

Luxurious Outdoor Amenities
Discover a serene escape at Aldea Paraíso - an adults-only boutique hotel in Puerto Escondido. Unwind by the outdoor swimming pool, stroll through the lush garden, or enjoy breathtaking views from the terrace.

Convenient Location
Located just under 1 km from the famous Zicatela Beach, our non-smoking property offers easy access to the sun, sand, and surf. Explore nearby attractions like the Commercial Walkway, only 3.9 km away, and make the most of your stay in this vibrant coastal town.

Modern Comforts
Stay connected with complimentary WiFi throughout the property and indulge in a relaxing and peaceful environment. The Puerto Escondido International Airport is a short 6 km drive, ensuring a hassle-free journey to and from our exclusive boutique hotel.

Book your stay at Aldea Paraíso now and experience luxury and tranquility like never before.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 119 reviews
Cleanliness: 8.2
Service: 6.66
Location: 8.21
Room Quality: 9.15
Amenities: 8.68
Value for Money: 9.65
Food and Beverage: 9.2
Overall Experience: 9.06
L
Learbuch solo_traveller nl
9
Fijne zon vakantie
Pros:

Fijn hotel, erg dichtbij het strand en een gezellige ‘straat’ met veel barretjes, restaurants etc. De gratis wifi werkt altijd erg goed! Fijne douche, super confortabel bed, smart tv en airco. Super lief personeel en mooie schone kamers.

Cons:

Één hele dag en middag was erg geen elektriciteit, (licht, airco, wifi etc).

Er is personeel aanwezig in de ochtend om schoon te maken, maar in de loop van de dag/avond is er geen receptie of iets mocht er een probleem zijn…

2026-02-09 via Nuitee
P
Pablo Antonio couple mx
10
2026-01-31 via Nuitee
P
Portella Gil couple es
10
2026-01-30 via Nuitee
L
Lene Balling couple dk
10
2026-01-26 via Nuitee
P
Pablo couple es
1
Poco o nada recomendable, sin agua ni electricidad en varios momentos de una corta estancia.
Cons:

Estuvimos dos noches y un día sin agua ni electricidad.

2026-01-20 via Nuitee
E
Estella extended_group gb
1
Cons:

The power went out for a full day/night, the accommodation did nothing about it and refused to provide alternative accommodation. They also refused a refund for the night we could not stay in the accommodation. Booking.com has tried to contact them and they won’t respond, do not book.

2026-01-20 via Nuitee
G
Geoff Owen couple ca
8
Cozy, quiet stay in off-beach hotel with welcome, cooling swimming pool and self-catering options.
Pros:

Rooftop kitchen and dining area was excellent place to prepare and eat breakfast or light evening meal. Would have been nice to have a microwave and a refrigerator in this location. Ground floor dining area was very good with communal refrigerator, microwave would have improved - WIFI good at both outdoor locations. Small shaded swimming pool was excellent way to end a hot day at the beach. While chemically well maintained, it could use refinishing. Wonderful Malagua coffee shop, bakery and restaurant on main street highly recommended.

Cons:

N/A

2026-01-20 via Nuitee
L
Lisa couple au
10
2026-01-19 via Nuitee
C
Carolina extended_group mx
1
:(
Pros:

El alojamiento es bonito y está bien ubicado

Cons:

Durante toda la estancia, se fue a luz, en ningún momento tuvimos este servicio, las personas que estaban ahí para “auxiliar” no nos dieron ningún status de que era lo que pasaba ni se acomidieron en auxiliarnos (el airbnb era el único sin luz, toda la cuadra si contaba con luz). Un inquilino que también estaba alojado ahí nos comentó que a él le habían proporcionado el wifi del alojamiento de a lado que es del mismo grupo habitacional.

2026-01-11 via Nuitee
K
Kilian extended_group de
10
2026-01-07 via Nuitee
J
Josephine Uggerhøj couple dk
8
2025-12-24 via Nuitee
A
Abril couple mx
7
Sitio lindo, pero con áreas de mejora
Pros:

La estética del sitio.

Cons:

1. No es claro cuál es la entrada. Yo llegué 11 pm y me costó trabajo encontrar la entrada y saber qué hacer para entrar a mi recámara. Las instrucciones no fueron suficientes y la primera noche que intenté salir a comprar cosas básicas no pude porque la chapa, al ser eléctrica, se le bajó la batería y me quedé encerrada.
2. Las toallas que me daban estaban manchadas
3. Aunque se supone que estaba limpio, aún encontraba arena en el piso
4. La alberca es demasiado fría, el sol no da ni a la alberca ni a los sillones
5. No siempre me cambiaban las toallas del baño o no reponían el tapete

2025-12-16 via Nuitee
M
Mariana couple pt
10
Pros:

O hotel é lindo.
A cama é ótima, bastante grande e confortável.
A localização é perfeita, perto de tudo e num sítio muito sossegado.

2025-12-07 via Nuitee
L
Lukas Jakob solo_traveller de
7
2025-12-02 via Nuitee
J
Jens couple nl
7
Pros:

Modern and well looked after hotel. Nice pool.

Cons:

Although room was a little smelly the first day, reception took care of it and fixed it. Location is a 5min walk from the strip with restaurants, shops and beach through badly lit streets. Aa a couple we felt very safe though.

2025-11-13 via Nuitee
C
Carlos Emiliano couple mx
10
2025-11-12 via Nuitee
M
Martín couple es
9
Muy recomendable!
Pros:

Nos encantó el alojamiento!

2025-11-11 via Nuitee
M
Mario couple de
1
Worst Customer experience ever
Cons:

During my stay the electricty and water supply was out for 10 Hours or more. In the evening it still didnt work. As there is no reception nobody was there to help. On the phone they told me they will reimburse me. The only Solution the offered was to sleep in a tent and that there were no other hotels. I booked myself another hotel, and now they don’t want to refund me the Money because I didnt Call back in the evening.
I have never experienced such a bad customer service. Stuff Like this can happen, but I expect someone to Show up. And also I expect my money back without having to argue

2025-11-09 via Nuitee
B
Bruno couple mx
9
Pros:

excelent staff, very clean facilities and the room amenities are great

2025-11-04 via Nuitee
Y
Yered couple mx
6
2025-10-23 via Nuitee