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Facilities
Property facilities
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Room service
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Terrace
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Ironing service
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Massage services
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Security alarm
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Cooking class
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious 5-Star Accommodation
Roso Guest House in Mexico City offers a lavish stay just 1.8 km from The Angel of Independence. With free bikes, a shared lounge, and a terrace, guests can unwind in style.
Top-Notch Amenities
The hotel boasts a 24-hour front desk, room service, and luggage storage for convenience. Each room features a flat-screen TV, free WiFi, and a safety deposit box.
Prime Location
Located near major attractions like Chapultepec Castle and Museo de Arte Popular, exploring the city is a breeze. Don't miss out on experiencing comfort and luxury at Roso Guest House.
Book now for an unforgettable stay in Mexico City!
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
The location was very good but that’s the only positive. This was the worst hotel experience of my life.
The building and staff were awful.The building has been converted badly. In rooms in the old part you can hear every noise that staff make working in the office below. We were kept awake for 3 nights by staff noise and the loud snoring (no exaggeration) of the security/door man below us. We complained and this was met first by excuses then lies about refunding us, which never happened. (Gabriela Rodrigues, manager) lied to us to stop us complaining. We were kept awake for three days and nights and I admit at 3am I did go and shout at the staff as I had had enough but after three awful days and nights there no one could blame me. They use WhatsApp to talk to guests, and reply using AI written stock answers because they are so used to getting complaints - they just cut and paste the same response. Also the breakfast room/restaurant is a (unheated) roof terrace - we froze every morning. Do not stay here - it’s awful - your complaints will just go unheard and unanswered. You will be lied to.
Exceptionnel ! Mention spéciale pour Adriana et sa gentillesse!
This beautiful hotel is in a wonderful location--it's quiet but close to everything. Our room was spacious, clean and had a very comfortable bed and amazing shower. The breakfast on the terrace was excellent. I would definitely recommend this hotel.
La ubicación, el diseño, el servicio de habitaciones, el desayuno y su terraza
Se escuchan bastante los ruidos de la escalera pero ya están trabajando en ello
Very friendly and helpful staff, could not have been more gracious. Delicious breakfast on rooftop space was a great way to start the day. Room was nice and cleaning service was excellent. Located on a side street. Close to many restaurants.
The room faced out on a pretty courtyard, but that meant hearing noise carry, like barking dogs. The price I paid here was significantly more than 2 other nearby locations, so I question the value.
Atención, comodidad.
El ruido de la cocina muy temprano
Tolle Lage, super Personal- hilfsbereit und freundlich
Great location, very safe and on a calm street
The breakfast part being on the terrace - it was cold
The hotel is great, people working there are beyond kind and always willing to help. Breakfast on the terrace was excellent, the setting is so beautiful.
Contraction in a room downstairs should not have been done in the afternoon hours when people are resting
Location was perfect
Breakfast area was cold in late January early February, as it’s a roof terrace more outside heating put on before guests arrive would be ideal
The personal touch is incredible, the staff are so helpful and friendly
The location is absolutely incredible, the best area
Staff fold your clothes everyday
The rooms are quite basic compared to the rest of the hotel.
We got a tea in our room one day but not everyday
There was not a turn down service
The bathroom was not great, the toilet has a makeshift room
Beautiful Hacienda and seamless modern wing renovation. The room was spacious, comfortable and we slept like babies as it was pin drop quiet.
We were a metal cat walk away from the outdoor terrace where they served breakfast and it was delicious.
The location was perfect with coffee shops and restaurants a plenty.
The staff was amazing and couldn’t be more attentive.
Sehr gute Lage, nettes Personal. Tolle Frühstücksterasse.
Kein Wasserkocher bzw. Nespresso am Zimmer.
Accueil soigné et raffiné
Très belle décoration
Haut standing
Super petit déjeuner
Quarter calme et très sympa
Great place to stay! Very friendly staff and a beautiful hotel. Only downside is the amount of noise you hear from the room (both the noise of other guests, but also the music was quite audible in the room).
Only downside is the amount of noise you hear from the room (both the noise of other guests, but also the music was quite audible in the room).
A gorgeous property in a perfect location! We loved our room and the rooftop breakfast was a great addition! The Chilaquiles were excellent and the staff were really welcoming. Would recommend to anyone looking for a perfect little slice of calm in the city!
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