ibis Styles Poços de Caldas

Hotels
•
ibis Styles
9.1 (2974 reviews)
Rua Pernambuco 280 Centro , Poços de Caldas , br

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Family rooms
See all facilities

Review Highlights

Pros:
Clean and clear rooms
Attentive staff
Excellent location
Comfortable bedding
Good amenities
Cons:
Limited breakfast options
Parking fees
Complaints about bed quality

Categories

Cleanliness
8.49
Several reviews highlighted clean and clear rooms, but some complaints about specific issues exist.
Service
9.46
General sentiment is positive, with many mentions of attentive and helpful staff.
Location
9.5
Consistently praised for its excellent location throughout multiple reviews.
Room Quality
8.45
Mixed feelings exist, with current complaints about bed quality affecting perception.
Amenities
8.98
Positive comments on amenities like cleaning and comfort, but some limitations noted.
Value for Money
8.94
General satisfaction with the cost-benefit ratio, though some found pricing issues.
Food and Beverage
8.99
Overall good feedback, but some guests felt there could be more options available.
Overall Experience
9.96
Guests have a generally very positive view, citing comfort and quality stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:08

Property Description

Modern Comfort and Convenience

Fitness Centre and Family-Friendly Amenities
The ibis Styles Poços de Caldas boasts a fitness centre, kids' club, and sun terrace, catering to guests of all ages. Families can enjoy a range of activities while staying active and healthy during their visit.

Multilingual Staff and 24-Hour Assistance
With a proficient team fluent in English, Spanish, Italian, and Portuguese, guests can expect top-notch service and personalized assistance round the clock. Whether it's planning daily itineraries or addressing special requests, the dedicated staff is always ready to help.

Central Location and Nearby Attractions
Conveniently situated near popular landmarks such as Pedro Sanches Square and Palace Casino, the hotel offers easy access to key points of interest. Explore the city with ease and unwind in comfort at ibis Styles Poços de Caldas.

Ready to experience a blend of relaxation and excitement? Book your stay at ibis Styles Poços de Caldas now.

Important information:

When traveling with pets, please note that an extra charge of R$75.00 + 5% ISS per pet per stay applies. Also note that the property can only allow pets with a maximum weight of 15 kilos. In addition, all pets staying at this property must present up-to-date vaccination documentation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BRL 25 per day.

Location

Guest Reviews

9.1
Based on 2974 reviews
Cleanliness: 8.49
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.99
Overall Experience: 9.96
L
Lucilene • solo_traveller • br
8
Regular
Pros:

A localização é ótima.

Cons:

Não tem muita opção de pratos a la carte durante as refeições, há um único funcionário para atender todas as demandas solicitadas pelos hóspedes no momento de realizar os devidos pedidos. A cama em que meus pais se hospedaram estava com a mola quebrada, a limpeza ficou a desejar, pois apenas recolheram os lixos internos do banheiro, porém dava para sentir a poeira instalada no chão. Com exceção do funcionário Bruno que nos atendeu muito bem no check-in, os demais nao dão a devida atenção, nao houve ajuda com a bagagem.

2026-07-18 • via Nuitee
I
Ismael • family_with_children • br
9
Muito bom
Pros:

Está tudo muito bom, porém a iluminação do apartamento teria que melhorar, falo especificamente do apartamento 370

2026-07-18 • via Nuitee
R
Ruy Jorge • family_with_children • br
9
Perfeita
Pros:

Localização mto boa e café top!

Cons:

Nada, td mto bom!

2026-07-18 • via Nuitee
M
Michelle • solo_traveller • br
10
Estadia maravilhosa, confortável para toda a família, e as crianças adoraram o quarto!
Pros:

Estadia maravilhosa e muito confortável para nossa família, composta por um casal e dois filhos. A configuração do quarto é ótima, e as crianças adoraram!

Cons:

-

2026-07-17 • via Nuitee
G
Geraldina Mendes • solo_traveller • br
7
Pros:

Da localização e atenção dos funcionários.

Cons:

Do estacionamento, que é terceirizado.

2026-07-15 • via Nuitee
S
Silva • solo_traveller • br
10
Ibis não tem erro, eh sempre uma surpresa boa !
Pros:

Buffet sensacional, café da manhã maravilhoso, atendimento perfeito. Banho e colchão muito confortáveis . O sabor dos alimentos despertou minha memória afetiva ! Perfeito tudo 😻 gostei da temática de leitura do hotel .só não li livros por falta de tempo e cansaço

Cons:

De saber somente na hora que o estacionamento era pago à parte .

2026-07-14 • via Nuitee
A
Alexandre • solo_traveller • br
9
2026-07-13 • via Nuitee
A
ANA VIRGINIA • solo_traveller • br
8
2026-07-13 • via Nuitee
M
Marcia • solo_traveller • br
9
2026-07-12 • via Nuitee
R
RICARDO • solo_traveller • br
8
Pros:

Hotel, bem localizado, funcionários muito atenciosos.

Cons:

Cama muito ruim, colchão duro e travesseiro mole, café da manhã desorganizado devido ao número de hóspedes, levei mais de 1 hora para conseguir uma mesa.

2026-07-12 • via Nuitee
C
Célia Aparecida Martins • couple • br
10
Foram dias maravilhosos, tudo perfeito, obrigada
Pros:

Fiquei muito satisfeita com o Hotel Ibis em Poços de Caldas, excelente atendimento, café da manhã maravilhoso, a limpeza espetacular, a localização de fácil acesso, o estacionamento seguro, tudo maravilhoso.

2026-07-10 • via Nuitee
L
Lígia • couple • br
9
2026-07-09 • via Nuitee
C
Carolina • family_with_children • br
9
2026-07-09 • via Nuitee
C
Camila • family_with_children • br
10
2026-07-08 • via Nuitee
D
Danilo_Ramari • solo_traveller • br
7
AMBIENTE FAMILIAR
Pros:

BOM CAFE DA MANHA, E BOA LOCALIZAÇAO

Cons:

LIMPEZA

2026-07-08 • via Nuitee
C
Camila • family_with_children • br
10
Ótima para famílias.
Pros:

Quartos confortáveis, café da manhã excelente incluso do no preço, boa localização.

Cons:

Gostamos de tudo.

2026-07-06 • via Nuitee
E
Elisângela • solo_traveller • br
10
2026-07-06 • via Nuitee
L
Lígia • couple • br
9
2026-07-06 • via Nuitee
Z
Zavarize • solo_traveller • br
10
Pros:

De tudo

Cons:

De nada

2026-07-06 • via Nuitee
A
André • solo_traveller • br
10
Pros:

Check in rápido, ótimo café da manhã. Tudo muito limpo e organizado. Uma pena cobrar estacionamento a parte. Mas já sabia disso quando reservei.

Cons:

Estacionamento pago a parte.

2026-07-04 • via Nuitee