Home2 Suites by Hilton Raleigh West Lenovo Center

Hotels
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Home2 Suites by Hilton
8.9 (370 reviews)
6825 Chapel Hill Road , Raleigh , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Clean room
Cons:
Parking was slim
Hot water issues
Loud AC

Categories

Cleanliness
8.46
The room could have been cleaner, with hair on the sheets and a sticky stain.
Service
9.43
Exceptional customer service from staff as highlighted in multiple reviews.
Location
9.27
Great location close to the Lenovo stadium and fairgrounds, with access to nearby amenities.
Room Quality
8.72
Described as comfortable, but some noise issues were mentioned.
Amenities
8.95
Pleasant amenities such as a nice breakfast and happy hour, although some issues were noted.
Value for Money
8.71
Perceived as a good value for the quality provided.
Food and Beverage
8.56
Breakfast had options but wasn’t universally liked; yogurt bar received praise.
Overall Experience
9.13
Overall positive experience despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 04:39

Property Description

Modern Accommodations

Experience comfort and convenience at Home2 Suites By Hilton Raleigh State Arena. Our 3-star hotel offers stylish rooms with a seating area, flat-screen TV, and private bathroom. Stay cool with air conditioning and catch up on work at the desk.

Exciting Amenities

Relax by the seasonal outdoor pool or socialize in the shared lounge and terrace. Enjoy the convenience of free private parking and barbecue facilities during your stay. Plus, multilingual staff are available 24/7 at the reception.

Prime Location

Conveniently located just 3.4 km from PNC Arena, our non-smoking property is also near North Carolina Museum of Art and Crabtree Valley Mall. Explore Raleigh with ease, as State Capitol and Raleigh-Durham International Airport are within a short drive.

Book your stay at Home2 Suites By Hilton Raleigh State Arena for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Oct 6, 2025 until Mon, May 4, 2026
Swimming pool: Closed from Sat, Oct 3, 2026 until Sat, May 8, 2027

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 370 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.27
Room Quality: 8.72
Amenities: 8.95
Value for Money: 8.71
Food and Beverage: 8.56
Overall Experience: 9.13
T
Treniti • couple • us
10
2026-02-12 • via Nuitee
J
jataisha • couple • us
10
2026-01-25 • via Nuitee
K
Karen • family_with_children • us
10
Beautiful and relaxing time with my family!
Pros:

Clean, friendly, helpful staff!

Cons:

Nothing

2026-01-22 • via Nuitee
K
Krizzle Joy • couple • us
10
Everything exceeded our expectations! Highly recommended.
Pros:

The staff was polite. The room was clean and the bed was so comfy. We liked the breakfast too!

Cons:

N/A

2026-01-21 • via Nuitee
A
Amber • couple • us
9
It was a nice location to be at and 5 minutes away from an event me and my boyfriend went to
Pros:

It was a nice suite. Me and my boyfriend went to the pool, fitness room, and ate the breakfast. We took advantage of the king size bed and hot shower. One of the best hotels I’ve stayed at. And we were able to walk to McDonald’s when we had a sweet tooth.

Cons:

I didn’t like the fact only one elevator was working so it’s a longer waiting time to get where you needed to go. I also didn’t like that the hotel didn’t provide drinking straws so I had to walk to McDonald’s just to have some. Hotels should have everything provided.

2026-01-19 • via Nuitee
J
Jade • extended_group • us
7
It was good except for the ac that was loud because it was broke
Pros:

The location, 5 minutes from the Lenovo Center

Cons:

The AC in my room started making a loud noise at midnight while we were sleeping and continued to do it through the night and when we checked out and told the front desk person he didn’t ask how they could make up for it. Just said he’d tell maintenance to fix it before the next people came in

2026-01-19 • via Nuitee
T
Trystan • couple • us
8
2026-01-19 • via Nuitee
Q
Quentin • solo_traveller • us
4
Pros:

Very disappointed in arrival, at check in they informed me that the hot water wasn't working.

2026-01-19 • via Nuitee
R
Rebecca • extended_group • us
6
Great besides a housekeeper waking us up and entering into the room without any permission.
Pros:

Overall nice hotel with convenience to where our event was held.

Cons:

Your housekeeping staff. Checkout is at 11 am. 9am a housekeeper knocked on the door said housekeeping and knocked again and proceeded to enter the room with us still inside in the bed. She never gave us a chance to get out of bed and to the door. Absolutely unacceptable. Fast forward to 9:20 she knocks again, unacceptable knowing she just entered into the room 20 minutes ago. Didn't know we needed to be out and felt like we needed to rush to checkout due to housekeeping pushing us to leave. 2 hours before checkout to enter into our room was not professional or considerate by any means. I paid to stay until 11am not 9:30. Once we decided to rush to leave so she could stop questioning when we were leaving we open the door and there she is standing right there. She immediately ask us if we were done, rudely. I would return here on our next trip for our event but due to this situation I will stay elsewhere. I've never felt like I needed to leave a hotel before I was ready to checkout. Your staff at the desk was great. Maybe do a little better on the housekeeping worker!

2026-01-19 • via Nuitee
N
Nola • couple • us
9
Clean rooms, good breakfast, and friendly staff await!
Pros:

Breakfast was great, so was the pool and we even spent a good deal of time in the exercise room on the treadmills. Nice to have some side by side!

Cons:

We like to walk, and there wasn’t much area for that, but that’s what happens near the convenience of expressways.

2026-01-19 • via Nuitee
S
Shanita • family_with_children • us
10
The stay was perfect! I absolutely love this location!
Pros:

Very clean and affordable!

2026-01-19 • via Nuitee
R
Ronald • couple • us
10
Friendly service, clean room, lots of in room amenities, good value.
Pros:

Actually breakfast was the only thing I didn’t particularly care for, until I stumbled onto the yogurt bar. That was excellent. I’m not a vegetarian. The rest of the food I tried wasn’t very good. We loved our room & all its amenities.

Cons:

The breakfast

2026-01-19 • via Nuitee
H
Harper • solo_traveller • us
10
I would stay here again.
Pros:

I liked the location of the hotel. The staff was also friendly and very accommodating.

2026-01-06 • via Nuitee
T
Tammy • couple • us
10
Great location, very clean.. Would highly recommend!
Pros:

The location, staff, and the breakfast were great. The facilities were very clean and the water pressure in the shower was the best!

Cons:

Nothing. It was a great stay

2026-01-05 • via Nuitee
D
DIMA • couple • us
10
2025-12-31 • via Nuitee
G
Gloria • couple • us
10
2025-12-19 • via Nuitee
J
Jessica • family_with_children • us
8
2025-12-15 • via Nuitee
K
Kindria • couple • us
7
Great location and staff. The room could have been a little cleaner.
Pros:

The location, layout of the room, and the staff were great.

Cons:

The bathroom could have been cleaner. The sheets on my bed has hair on them and a blue sticky stain like melted candy.

2025-12-11 • via Nuitee
S
Sara • family_with_children • us
10
2025-12-07 • via Nuitee
W
William • couple • us
9
2025-12-04 • via Nuitee