Swisstel Cottage

Hotels
7.8 (157 reviews)
C-20 block 04 Clifton Karachi Near Chinese Consulate , Karachi , pk

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Private check-in/check-out
Fire extinguishers
CCTV outside property
24-hour security
Television in common areas
See all facilities

Review Highlights

Pros:
Central location
Helpful staff
Cons:
Dirty room
Poor maintenance

Categories

Cleanliness
5.2
The room was dirty and had insect issues, leading to a very disappointing experience.
Service
9.2
While the service varied, the staff members were helpful during my stay.
Location
10
The location is central and convenient for business visits.
Room Quality
6.2
The room quality was poor, with issues such as no wardrobe and water pressure problems.
Amenities
7.2
Basic amenities were lacking, such as reliable WIFI and a proper wardrobe.
Value for Money
8.2
Despite a discount, the issues faced did not justify the cost of the stay.
Food and Beverage
9.2
Food quality seemed to have improved based on reviews but wasn't personally mentioned.
Overall Experience
7.2
Overall experience marred by significant cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:39

Property Description

Luxurious Accommodation
Swisstel Cottage, located in the vibrant Clifton district of Karachi, offers a 5-star experience just under 1 km from the famous Seaview Beach. The hotel boasts free WiFi, a charming garden, and a relaxing terrace for guests to unwind.

Exceptional Service
Guests can enjoy top-notch amenities including room service and a 24-hour front desk, ensuring all needs are met promptly and efficiently. The hotel's attentive staff is dedicated to providing a memorable stay for every visitor.

Convenient Location
Situated a mere 24 km from the Jinnah International Airport, Swisstel Cottage provides easy access for travelers, making it an ideal choice for both leisure and business stays.

Ready to experience luxury and comfort at Swisstel Cottage? Book your stay now and indulge in a truly unforgettable hospitality experience.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 3 years old stay for PKR 1,000 per person per night when using an available cot.
    Children up to and including 10 years old stay for PKR 2,000 per person per night when using an existing bed.
    Adults stay for PKR 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.8
Based on 157 reviews
Cleanliness: 5.2
Service: 9.2
Location: 10
Room Quality: 6.2
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 9.2
Overall Experience: 7.2
S
Shoaib solo_traveller pk
8
2026-02-12 via Nuitee
M
MUHAMMAD UMAIR extended_group ae
2
Definitely not visiting again and it is not worth it anymore.
Pros:

I have always been staying with them for the past 5 years but this time it was horrible. I only liked the location which is central and close to the companies I need to visit.

Cons:

The room was dirty, there was no wardrobe. They bought one portable one upon my complain.
The washroom had water pressure issues, there was air in the pipes which was splashing water all over, even after my complaint the plumber came and the issue was still not resolved. I requested them to change my room but they could not do it. The WIFI did not come in the room, only signals available when you are near to the door of the room. I had to experience insects in the room and on the bed. The owner has just excuses and nothing more about all these issues. They gave me a discount of 10K PKR on the total of bill of 132K PKR for my stay but this does not help or cover the issues i faced and had a horrible stay.

2025-08-08 via Nuitee
S
Sheikh solo_traveller pk
8
They seem to have actually improved alot in terms of cleanliness, food and service. They delayed my check out time till
Pros:

Its cozy and has everything you’d need for a quick work trip.

2025-07-31 via Nuitee
A
Ambreen family_with_children pk
10
2025-07-27 via Nuitee
F
Fahad extended_group de
1
2025-07-22 via Nuitee
H
Hafiz saghir ahmad solo_traveller pk
3
2025-07-08 via Nuitee
A
Al-tamimi solo traveller om
9
Excellent and worth the money
Pros:

Excellent and helpful staff. Guided me for all necessary things. Especially Mr.Zeeshan and Mr.Kumar who were kind and helpful.

Cons:

No complaints

2025-06-14 via Nuitee
I
Ikram solo traveller pk
9
Superb
2025-05-18 via Nuitee
A
Amer solo traveller ae
9
Superb
2025-04-26 via Nuitee
D
Dr solo traveller eg
7
Good
Pros:

Good

Cons:

Good

2025-04-23 via Nuitee
U
Usman review category business travellers pk
10
Exceptional
2025-02-20 via Nuitee
A
Abdus solo traveller ae
9
will stay again.
Pros:

Excellent location. Ideal for families . Professional front office team and excellent room service. Property owner is always involved to ensure client comfort.

2025-02-12 via Nuitee
M
Muhammad family with young children pk
8
Very good
2025-02-05 via Nuitee
M
Muhammad family with young children pk
10
Exceptional
2025-02-03 via Nuitee
B
Bux young couple pk
5
Passable
2025-01-30 via Nuitee
E
Ehsan solo traveller ae
3
Not the right dipiction of the property on Booking.com and a disappointing stay.
Pros:

Location is excellent. Practically across the road from Dolman Mall.
Also there are several excellent cafe's and restaurants around the property.
Staff was very courteous and helpful as well.
Gave me early check-in and slightly late check-out without even asking any quetions.

Cons:

Its marketed on Booking.com as a 5-Star location in reality it was not even a 2-Star.
Even on Google Maps it is mentioned as a 3-Star location so Booking.com must verify the properties to acurately market them on their site. Its a bit misleading and can result in negative reviews like this for the property.
I wouldnt be so harsh if it was marketed acurately and not as 5-Star.
Its a villa converted into a guest house but requires major renovation and cleaning.
Room was dirty and bathroom was full of mold.
Sink was not draining and exhaust fan was making so much noise that you cant even hear the TV when its on.
Also the bedding and towels were very old and had stain marks all over.
TV was a small one with spotted screen and was barely visible.
There was no sound proofing either so anyone who walks outside the door makes you awake. There was a dog continuously barking outside as well at night.
Wifi was OK but at times just disconnected all of a sudden.
Thankfully had just one night to spend and it was just a few hours sleep that was required so I survived but otherwise it was not worth it.

2025-01-21 via Nuitee
A
Aaron solo traveller gb
10
Excellent beds, location, service, cleanliness,and service. I loved it.
Pros:

Western standards of cleanliness and hygiene. Fantastic service day and night. Excellent bed and bedding, duvet pillows. Spotlessly clean and high quality. Ample hot water. Tea coffee in room. Highly recommended. Even when I missed breakfast, at 12pm they brought me an omelette and milk drink and toast with jams and butter. Location is excellent.

Cons:

I liked everything.

2024-12-09 via Nuitee
A
Aaqib family with young children gb
10
Exceptional
2024-11-19 via Nuitee
V
Virginia family with young children pk
10
An Unforgettable Stay at Swisstel Cottage- Truly a Home Away from Home !!
Pros:

From the very start, our experience at Swisstel Cottage was exceptional. Awais, the Front Desk Manager, went above and beyond to ensure our comfort, even offering us an upgrade to make our stay extra special. He made sure we had everything we needed to enjoy our trip in Karachi, arranging additional services and going out of his way to make us feel happy and satisfied.

Awais was an absolute gem—attentive, kind, and incredibly thoughtful. Not only did he cater to all our needs with a warm smile, but he also provided excellent recommendations for local attractions and dining, booked rides for us, and even brought us medication late at night when we fell ill, complete with an energy drink to help boost our immunity. His cheerful greetings and personal care made us feel truly welcome, setting a new standard for hospitality.

The entire staff was fantastic. Ghaffar, the night guard, was always welcoming and made us feel safe and secure. Tariq, Saleem, Qaiser, Sunny, and Mukhtiar were wonderful—consistently going above and beyond to ensure our comfort. They made sure our breakfasts were perfect every morning, even accommodating us at odd hours. They never let us lift a finger, assisting with heating food and carrying items back to our room with genuine kindness and respect.

The hotel itself was spotless, secure, and very well-managed, with CCTV surveillance and dedicated day and night guards. The added convenience of a driver service made our stay even smoother. Over just a few days, we became attached to the staff, who treated us like family. It was hard to leave, as we felt we were saying goodbye to newfound friends.

Swisstel Cottage has now become our go-to place whenever we visit Karachi. With such amazing service, kind-hearted staff, and a secure, welcoming environment, it offers everything you could want in a hotel stay. Highly recommended—thank you to Awais and the entire team for making our trip unforgettable!

Cons:

There was absolutely nothing I didn’t like about the property—it was fantastic overall. If I were to make one small suggestion, it would be to address a few minor issues in the washroom, such as the flush button and shower head, which were slightly broken. Other than that, everything was perfect!

2024-11-13 via Nuitee
M
Mehdi review category business travellers pk
10
Exceptional
2024-10-26 via Nuitee