Hanoi Capital Premium Hotel

Hotels
8.9 (271 reviews)
56 Phố Ấu Triệu , Hanoi , vn

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Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Expensive for value
Breakfast can improve
Noisy at times

Categories

Cleanliness
8.99
Most reviews described the rooms as clean, with no major complaints.
Service
9.46
The staff were frequently mentioned as kind, friendly, and helpful.
Location
9.5
Multiple reviews praised the central and convenient location.
Room Quality
8.45
Rooms are described as comfortable, but there were mentions of needing improvement in mattress quality.
Amenities
8.98
Some amenities were highlighted as good, although there were complaints about the breakfast setup.
Value for Money
8.44
There were mixed opinions about pricing, with some feeling it was overpriced compared to other options.
Food and Beverage
7.99
Breakfast received constructive criticism for being limited and chaotic.
Overall Experience
9.36
Generally positive feedback with many recommending the hotel despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:21

Property Description

Central Location
Located in the heart of Hanoi, Hanoi Capital Premium Hotel offers convenient access to popular attractions such as St. Joseph Cathedral and Hoan Kiem Lake.

Modern Amenities
Enjoy comfortable stays in air-conditioned rooms with free WiFi, flat-screen TVs, and room service. The hotel also features a terrace and a bar for guests to unwind after a day of sightseeing.

Convenience and Service
Benefit from a 24-hour front desk, tour desk, and currency exchange services during your stay. The hotel's paid airport shuttle service ensures hassle-free transportation to and from Noi Bai International Airport.

Book now for a memorable stay at Hanoi Capital Premium Hotel!

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.9
Based on 271 reviews
Cleanliness: 8.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 9.36
S
Samit Kundu • solo_traveller • in
10
Short stay at the Hanoi Capital Hotel in the Old Quarter
Pros:

The location was absolutely what we were looking for, especially for a one day stay on the charming lanes of Old Quarter. The cathedral is just 2 minutes, and Hoan Kiem Lake is just 10 minutes walking from the hotel. The reception staff were very helpful and charming. They stored our big suitcases in their storage area during our 2D1N Halong Bay cruise trip. We stayed in the Deluxe Family Room with a double bed and a single bed, which had a small side-balcony. The room size was decent and okay for a one day stay. Good for a short stay.

Cons:

On the day of checkin, the elevator got stuck on midway while my son was going to the room with two suitcases. My wife and I were waiting down to go up next as the size of the elevator was quite small, and all three of us wouldn't fit with our luggage. Suddenly, we noticed that the elevator floor-signage was not moving and displayed an error message. We immediately alerted the reception staff, and they reset the elevator switch from the ground floor while we took the stairs to climb up. Thankfully, it got settled within 5 minutes.

2026-04-23 • via Nuitee
L
Liseth • extended_group • ec
5
Pros:

The room was older and more worn than it appeared in the photos, and overall the hotel did not feel like a 3-star property. The breakfast was quite limited, with few options available. We also found bugs in the bathroom, which was very unpleasant. Unfortunately, our experience did not match our expectations.

2026-04-21 • via Nuitee
A
Ana Julia • solo_traveller • fr
8
2026-04-20 • via Nuitee
O
Ola Chrzaszcz • extended_group • gb
10
Pros:

Everything was as expected, on our first night it was pretty noisy on the street, party was going on very late at night but it was something that I was aware may happen but the next night was all quiet. Lovely street, very cozy and close to everything. The staff is very friendly, breakfast is simple but good.

2026-04-19 • via Nuitee
P
photoart • solo_traveller • fr
6
Pros:

À Proximité des bars et quelques restos.

Cons:

Paiement en Espèces et Refus de l'hôtel de payer par Carte bancaire (Booking est au courant? Car je ne vais pas payer deux fois: Espèces et C.B!!!
C'est bruyant de la rue.

2026-04-19 • via Nuitee
E
Eliane • couple • fr
8
Bien pour Hanoï
Pros:

Bon emplacement qui permet de tout faire à pied.
Chambre petite mais lit un peu trop ferme à mon goût.
Petit déjeuner buffet varié,avec toute fois une dominante salé.

Cons:

Attention de bien choisir la chambre. L’hôtel comprend 2 parties. Dans une des parties une odeur de moisi est très nettement dérangeante . C'est d'ailleurs un problème récurent à Hanoï dans beaucoup de chambres d'hötel.

2026-04-18 • via Nuitee
D
Daniel • solo_traveller • au
7
2026-04-17 • via Nuitee
L
LAURENCE • solo_traveller • fr
10
Pros:

Emplacement exceptionnel très proche de la cathédrale, dans une petite rue calme. Personnel agréable et attentionné. Je recommande cet hôtel .

Cons:

Rien

2026-04-16 • via Nuitee
A
Atashi • couple • ph
8
Great value for the price. Okay for short stay.
Pros:

The staff were extremely accommodating, and just a short walk from St. Joseph Church and right next to Eggyolk Café. It was also conveniently close to several restaurants.

Cons:

Very small elevator

2026-04-15 • via Nuitee
A
Avirup • solo_traveller • in
6
Better to avoid
Pros:

The povation is great, and the rooms were clean.

Cons:

The breakfast buffet does not have too much options, and the staff preparing breakfast are unfriendly. They refused to replenish the exhausted items, and rationed items like yoghurt to one per person.

The rooms are cramped, without basic facilities like shoe racks. The stairs and elevators are very cramped too.

2026-04-13 • via Nuitee
I
INGRID • extended_group • fr
9
2026-04-13 • via Nuitee
A
Adele • extended_group • au
10
Pros:

Breakfast was excellent

Cons:

The internet was a bit slow

2026-04-13 • via Nuitee
B
BOKAI • couple • tw
10
Pros:

The hotel location It is close to anywhere we want to explore and very clean and quiet

Cons:

None

2026-04-09 • via Nuitee
N
Nick • extended_group • ca
10
Pros:

Staff is fantastic

2026-04-09 • via Nuitee
J
Jill • couple • au
10
Nice hotel, good value for money. Staff lovely
Pros:

Location was fantastic, you can walk to most places

Cons:

Nothing

2026-04-08 • via Nuitee
A
Alexandra • extended_group • de
9
Perfekte Unterkunft
Pros:

Die Lage ist super; das Personal sehr freundlich und unterstützt bei Ausflügen. Wir haben uns sehr wohl gefühlt und möchten auf jeden Fall wieder kommen.

2026-04-06 • via Nuitee
N
Nick • extended_group • ca
10
2026-04-04 • via Nuitee
V
Vincent • couple • ph
9
Wonderful
Pros:

Location - couldn’t be better. Breakfasts great.

Cons:

Nothing

2026-04-02 • via Nuitee
V
Vincent • couple • ph
9
2026-04-02 • via Nuitee
M
My • couple • au
8
2026-04-02 • via Nuitee