Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Great location
Cons:
Limited food options
Maintenance issues with room facilities

Categories

Cleanliness
8.99
The cleanliness is affected by some maintenance issues mentioned, such as the shower and air conditioning not functioning properly.
Service
9.99
Various reviews mention friendly and professional staff, with many positive sentiments regarding service.
Location
10
The location is highlighted as a strong point, being close to metro and various attractions.
Room Quality
9.45
Room quality is adequate for city trips, though some mentioned odor and maintenance issues.
Amenities
9.98
Amenities were well-received, including the luxurious details and good breakfast options, despite some downsides.
Value for Money
9.97
Great value for the price was noted in several reviews, indicating satisfaction with the host experience.
Food and Beverage
8.49
Food options at breakfast were noted to be limited.
Overall Experience
9.96
A generally excellent experience reinforced by multiple enthusiastic reviews from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:22

Property Description

Luxurious Accommodations
LUSTER Hotel in Lisbon offers air-conditioned rooms with modern amenities like flat-screen TVs, coffee machines, and private balconies.

Relaxation and Wellness
Guests can unwind at the outdoor swimming pool, indoor pool, sauna, hot tub, and hammam. Perfect for a rejuvenating stay.

Convenient Location
Situated near Miradouro da Senhora do Monte and Rossio, with easy access to the airport. A 4-star hotel with exceptional service and facilities.

Book now for a delightful stay at LUSTER Hotel and experience luxury and comfort in the heart of Lisbon.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 2488 reviews
Cleanliness: 8.99
Service: 9.99
Location: 10
Room Quality: 9.45
Amenities: 9.98
Value for Money: 9.97
Food and Beverage: 8.49
Overall Experience: 9.96
S
Sérgio couple pt
10
2026-07-10 via Nuitee
L
Liz couple pt
9
Pros:

Lovely room, good AC, Clarins products. Breakfast very good with lots of options visible and to order. Staff super helpful. Spa area and internal pool and sauna very enjoyable. Very central, easy to get to galleries, shops, restaurants.

Cons:

New pillows would be good.

2026-07-10 via Nuitee
M
Mariana couple pt
9
2026-07-09 via Nuitee
R
Ricardo solo_traveller pt
9
Pros:

5 estrelas. a cama era divinal e as condições do quarto eram fabulosas.

2026-07-09 via Nuitee
S
Sergii couple ua
9
2026-07-08 via Nuitee
M
Maria João solo_traveller pt
10
2026-07-08 via Nuitee
R
Rachael solo_traveller gb
10
Amazing hotel
Pros:

Feels like a proper luxury boutique hotel, the staff really took care of us and are just lovely people. They noticed at breakfast it was my partner’s birthday and when we got back from our day out there was a bottle of fizz on ice, an amazing chocolate cake and a handwritten note from the staff, so so cute and it was the highlight of his birthday! The outdoor pool area is small but perfect for the needs of the hotel, we were able to get loungers and there is also a bar there that does cocktails. It was so nice to come back after a hot day exploring Lisbon and get into the pool and chill out before dinner. The pool is quite shaded but that was perfect. Location is really good, there is an excellent burger joint just a few doors away which is open late, very convenient when we arrived late on check in day. It takes about 45mins to walk down to central Lisbon and Bolts (taxi app) are very affordable at €5-7 per journey. Finally, it is very direct on the red metro line from the airport which was extremely convenient!

Cons:

Pool bar not well attended to, could maybe do with a bell down to the main bar or a QR code?

2026-07-07 via Nuitee
J
Jaime solo_traveller es
10
Pros:

Las instalaciones, las habitaciones y el personal muy amable.

Además tiene piscina exterior e interior que para días de calor viene muy bien.

2026-07-06 via Nuitee
C
Capillon family_with_children fr
9
TRES AGREABLE PERSONNEL AUX PETITS SOINS
Pros:

HOTEL QUE JE RECOMMANDERAI VOLONTIERS

Cons:

LE SERVICE MASSAGES A L ANNEE

2026-07-06 via Nuitee
F
Francisco couple es
7
2026-07-05 via Nuitee
S
Sylwester solo_traveller pl
10
Pros:

Obsługa, pokój i jego czystość, basen, a nawet 2, śniadanie. Wszystko na plus.

Cons:

Nie dotyczy

2026-07-05 via Nuitee
J
Joao solo_traveller pt
10
2026-07-03 via Nuitee
M
Modupe solo_traveller gb
10
2026-07-03 via Nuitee
R
Rebecca solo_traveller gb
10
Gorgeous hotel to relax in luxury and also go enjoy the city.
Pros:

Loved the facilities on offer - it was good to have an outdoor pool and somewhere to relax. The breakfast was a real treat on a morning, we also enjoyed the gym facilities.

Cons:

We liked everything! Location could have been a little closer to the centre of Lisbon, but saying this, it's next to a Metro stop and we enjoyed a few walks into the city too

2026-07-02 via Nuitee
S
Sananes extended_group es
9
2026-06-29 via Nuitee
M
Mohamed Adnane couple fr
10
2026-06-29 via Nuitee
A
Angela Teresa couple es
8
2026-06-28 via Nuitee
M
Mike couple fr
10
Le personnel est d'une gentillesse remarquable et toujours aux petits soins pour les clients.
Pros:

Qualité du service et des équipements.

Un séjour absolument parfait à Lisbonne ! Cet hôtel est une perle rare, idéalement situé pour découvrir la ville

2026-06-27 via Nuitee
R
Rogerio couple ie
10
2026-06-26 via Nuitee
H
HUSEYIN FETHI solo_traveller tr
10
2026-06-25 via Nuitee