Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Great location
Cons:
Limited food options
Maintenance issues with room facilities

Categories

Cleanliness
8.99
The cleanliness is affected by some maintenance issues mentioned, such as the shower and air conditioning not functioning properly.
Service
9.99
Various reviews mention friendly and professional staff, with many positive sentiments regarding service.
Location
10
The location is highlighted as a strong point, being close to metro and various attractions.
Room Quality
9.45
Room quality is adequate for city trips, though some mentioned odor and maintenance issues.
Amenities
9.98
Amenities were well-received, including the luxurious details and good breakfast options, despite some downsides.
Value for Money
9.97
Great value for the price was noted in several reviews, indicating satisfaction with the host experience.
Food and Beverage
8.49
Food options at breakfast were noted to be limited.
Overall Experience
9.96
A generally excellent experience reinforced by multiple enthusiastic reviews from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:22

Property Description

Luxurious Accommodations
LUSTER Hotel in Lisbon offers air-conditioned rooms with modern amenities like flat-screen TVs, coffee machines, and private balconies.

Relaxation and Wellness
Guests can unwind at the outdoor swimming pool, indoor pool, sauna, hot tub, and hammam. Perfect for a rejuvenating stay.

Convenient Location
Situated near Miradouro da Senhora do Monte and Rossio, with easy access to the airport. A 4-star hotel with exceptional service and facilities.

Book now for a delightful stay at LUSTER Hotel and experience luxury and comfort in the heart of Lisbon.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 2534 reviews
Cleanliness: 8.99
Service: 9.99
Location: 10
Room Quality: 9.45
Amenities: 9.98
Value for Money: 9.97
Food and Beverage: 8.49
Overall Experience: 9.96
F
Fiorenza • family_with_children • fr
10
Séjour parfait
Pros:

Tout

2026-10-23 • via Nuitee
F
francisco javier • solo_traveller • es
10
Hotel cómodo y tranquilo
Pros:

Insonorizada la habitación , desayuno completo , ubicación próxima al centro .

Cons:

Hubo algún miembro del staff que no tuvo un comportamiento correcto . Baste decir que todos los días al acudir al desayuno pasamos por recepción y dábamos los buenos días , ….. no nos saludo nunca .

2026-10-22 • via Nuitee
S
SilviaKr • couple • at
10
Sehr gemütliches und ruhiges Hotel
Pros:

Das gesamte Hotel ist super schön und sehr gemütlich. Die Mitarbeiter sind sehr freundlich und hilfsbereit. Unser Zimmer war sehr ruhig, wir haben nichts von den Nachbarn mitbekommen. Die nächste Metro Station ist 1min zu Fuß vom Hotel entfernt und die Hopp On Hopp Off Busse ca 15 min. Wir können das Hotel absolut weiterempfehlen. Die Rezeption ist rund um die Uhr besetzt.

Cons:

Würde uns jetzt nichts einfallen...

2026-10-21 • via Nuitee
F
Félix • couple • fr
8
Pros:

La partie spa et le petit déjeuner étaient incroyables

Cons:

Le personnel était pour la plupart juste respectueux, mais pas assez chaleureux voire désagréable à l’accueil : protocolaire et pas souriant, on avait presque l’impression de les deranger parfois

2026-10-19 • via Nuitee
L
luigi • couple • es
10
2026-10-17 • via Nuitee
N
neha • couple • gb
7
Cons:

My first room was extremely small. When I saw that my friends had a larger room I requested a change. The hotel did their best to find a better room which we were much happier with.

2026-10-16 • via Nuitee
C
Christoph • solo_traveller • de
7
2026-10-15 • via Nuitee
M
Miki • couple • il
10
2026-10-14 • via Nuitee
R
Rebeca • solo_traveller • br
9
2026-10-14 • via Nuitee
D
David • couple • gb
7
Nice modern Hotel!
Pros:

Beautiful Modern Hotel, great staff. Adapted room facilities were a bit lacking, no hand grips in the shower and no chair with side. The floor in the shower was very slippy and dangerous and nowhere to store shower accessories! The bedroom was very nice and modern but the carpet was not suitable for a wheelchair user.

Cons:

Nice terrace but too narrow for a wheelchair and no ramp for wheelchair!

2026-10-13 • via Nuitee
L
LAURENT • couple • fr
6
Pros:

Gentillesse du personnel

Cons:

Nous devions avoir une chambre donnant sur la ville et avons eu une chambre côté cour
Odeur d’égout venant de la douche

2026-10-12 • via Nuitee
K
KHALIL • couple • il
8
2026-10-11 • via Nuitee
M
MICHAEL • couple • gb
10
High standard accommodation with superb breakfast.
Pros:

Well located, being very close to Saldanha metro station and within a few minutes travel to the main tourist attractions. There are numerous restaurants and bars in the locality. This is a very nice hotel with especially comfortable beds and quiet overnight. The breakfast offering was superb with a wide range of fresh and tasty produce. Highly recommended and I would definitely stay here again.

Cons:

Nothing.

2026-10-10 • via Nuitee
J
Jonathann • couple • fr
9
2026-10-09 • via Nuitee
H
Harriett • couple • gb
8
2026-10-08 • via Nuitee
D
Daniel • couple • nl
8
Mooi modern hotel op gunstige locatie voor een stads trip!
Pros:

Mooie en rustige buurt. Uitstekend ontbijt

Cons:

Tuin en zwembad beperkt. Meer 4 dan 5 sterren

2026-10-08 • via Nuitee
M
Marko • couple • rs
8
The hotel itself is amazing and in a great location, but the service was frustrating. The guy at reception was chewing g
2026-10-07 • via Nuitee
M
Maria • couple • cy
7
Good for few days
Pros:

The location was really convenient! The room was clean enough!Nice toiletries too

Cons:

The shower drain was clogged. They came to fix it but maybe wasnt fixable because everytime we showered the water moved next to the toilet area.The staff was not the most helpfull staff you will come across to.

2026-09-19 • via Nuitee
L
LASKARINA • couple • gr
10
Εξαιρετική!
Pros:

Πολύ ωραίο και καθαρό ξενοδοχείο και πολύ κοντά στο μετρό.ανετα δωμάτια και το κρεβάτι σούπερ.πολυ ευγενικό προσωπικό

Cons:

Το πρωινό θα μπορούσε να είναι λίγο πιο πλούσιο

2026-09-18 • via Nuitee
S
Sascha • couple • ch
9
2026-09-17 • via Nuitee