Hakone Kowakien Hotel

Hotels
8.8 (795 reviews)
Ninotaira 1297 , Hakone , jp
+81 465-22-5489

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Clean facilities
Exceptional service
Great location
Variety in amenities
Delicious food
Cons:
Minor service issues with new staff
Parking guidance lacking

Categories

Cleanliness
8.58
Many guests praised the cleanliness of the facilities.
Service
9.05
Exceptional service from the staff, although there were minor issues with a new staff member.
Location
8.89
The hotel is well-located for exploring Hakone, with a beautiful surrounding.
Room Quality
8.54
Rooms were spacious and comfortable.
Amenities
8.87
Great amenities including onsen baths and activities for families.
Value for Money
8.53
Good value considering the facilities and services offered.
Food and Beverage
9.08
Highly rated buffet breakfast and dining options.
Overall Experience
8.85
A very good overall experience highlighted by various positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:08

Property Description

Luxurious Accommodation with Stunning Views

Nestled in Hakone, just 8.6 km from Hakone-Yumoto Station, Hakone Kowakien Hotel offers a perfect blend of luxury and comfort. Enjoy a refreshing dip in the seasonal outdoor swimming pool or unwind in the hot spring bath. Indulge in delicious meals at the on-site restaurant and sip your favorite drink at the bar.

Relaxation and Wellness Amenities

Rejuvenate your senses at the sauna or take a leisurely stroll in the beautiful garden. The shared lounge is perfect for mingling with other guests or simply relaxing with a book. The multilingual staff at the reception ensures a seamless experience for guests from around the globe.

Explore Nearby Attractions

Conveniently located, the hotel is close to Shuzen-ji Temple and Fuji-Q Highland, promising exciting day trips. With Oshima Airport just 83 km away, your getaway at Hakone Kowakien Hotel awaits!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 795 reviews
Cleanliness: 8.58
Service: 9.05
Location: 8.89
Room Quality: 8.54
Amenities: 8.87
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.85
H
HIDEHARU • solo_traveller • jp
8
Pros:

寛げるフロント、ドリンクサービス、

Cons:

プールが早く閉まってしまう。

2026-08-29 • via Nuitee
Y
yasuko • solo_traveller • jp
8
2026-08-29 • via Nuitee
チバ • solo_traveller • jp
8
Pros:

バリアフリーになっていて、過ごしやすかった。

Cons:

夕食の時間が落ち着かなかった。時間を決めるのが、良いのか悪いのか…
８時からとなっているので、一斉に行くので、混みます。
朝食は、時間内に自然に分散され、よかったです。
混み具合の情報ら良かったです。

2026-08-27 • via Nuitee
S
ShadowVlican • solo_traveller • ca
10
Pros:

Located across the road from the main event, Yunessun! It makes it very easy to visit the water park every day you're there. The staff are extremely helpful and accommodating. The rooms, beds, showers, etc are large. On-site facilities cover basically everything you would need, including a fantastic breakfast and dinner buffet, though a tad expensive.

Cons:

It's quite expensive per night, so if you want to visit Yunessun and don't mind taking the bus, there are more economic options.

2026-08-23 • via Nuitee
C
Carmen Gabriela • family_with_children • no
8
Det er et sted hvor det er mest japanske barnefamillier på ferie.
Pros:

Variert frokost. Fin hotell.
Mulighet til privat bad og massasje (spa avdeling).

Cons:

Belighenhet var litt langt fra bolig felt, men tilgang med tog til diverse severdigheter.

2026-08-21 • via Nuitee
D
Dick • family_with_children • nl
9
Pros:

Perfect hotel/ buffet was prima ( wel elke keer het zelfde aanbod) / Zwembad fijn

Cons:

Geen koffer service voor verzenden naar volgend verblijf. Maar kon gelukkig in de supermarkt voor het hotel

2026-08-05 • via Nuitee
K
Kristen • extended_group • us
8
2026-08-04 • via Nuitee
S
Swie Yuen • family_with_children • nl
7
Prima!
Pros:

Zwembad
Kleine gezellige moderne kamer

Cons:

Bed en beddengoed niet slecht, maar kan beter

2026-08-03 • via Nuitee
X
Xiao Qing • family_with_children • ca
10
2026-08-02 • via Nuitee
P
pascal • solo_traveller • fr
8
Pros:

L emplacement près du Hakone Kowakien Yunessun.
Repas et petit déjeuner très copieux et variés

Cons:

Accueil personnel pour check in.

2026-07-23 • via Nuitee
M
Muellauer • solo_traveller • at
4
Pros:

The staff were very kind

Cons:

Waiting queue for check-in, dinner and breakfast - never experienced such a thing what a time waste. Also it was not possible to turn off the AC completely.

2026-07-22 • via Nuitee
H
Hendrik • family_with_children • de
10
2026-07-19 • via Nuitee
L
Liesbeth • extended_group • be
8
Leuke plaats voor een kort verblijf.
Pros:

Heel lekker restaurant met eindelijk eens groenten en lekkere wijn aan de bar. Fantastisch goede douche!

Cons:

Matras schoof nogal gemakkelijk van het bed, maar dat is een detail.

2026-07-19 • via Nuitee
K
KOSUKE • family_with_children • jp
8
快適でしたが、ユネッサンに行く登り道はつらかったです。
Cons:

プールの設備で、冷水機がない、水着の脱水機がないことが残念でした。

2026-07-16 • via Nuitee
E
Enid • couple • tw
1
2026-07-16 • via Nuitee
T
Tom • family_with_children • gb
4
Great location and good amenities but expensive and often very crowded
Pros:

Location and pools

Cons:

Expensive and staff could have been way more helpful. We were offered no assistance with booking a taxi to leave, although after my wife broke her ankle we did find one incredibly helpful staff member, who we will be forever grateful too.

2026-07-14 • via Nuitee
M
masanori • couple • jp
8
とても良かったです。ありがとうございました。
Pros:

施設、充電スタンド、笑顔でしっかり対応するスタッフ。接客をする仕事なので、真面目に頑張っているスタッフは応援したくなる。

Cons:

食事がゆっくり出来なかった。笑顔の無いスタッフ。

2026-07-13 • via Nuitee
A
a.j.c.m • extended_group • nl
6
Prima ligging en goede bedden, rest tegenvaller voor behoorlijke prijs.
Pros:

Goede liggeng en goed matras

Cons:

Te massaal, ontbijt en diner in restaurant lijkt op een vreetschuur. Eenmalig maar zeker nooit meer.

2026-07-11 • via Nuitee
H
HARUMI • couple • jp
8
Pros:

静かでゆっくり休めました。お食事美味しかったです。

Cons:

雨だったので、温泉外にあるのが入れなかったです。

2026-07-09 • via Nuitee
尹 • solo_traveller • jp
8
2026-07-07 • via Nuitee