Citadines Connect Georgetown Penang

Hotels
Citadines
8.6 (4469 reviews)
202 Lebuh Noordin, Penang , George Town , my

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Breakfast quality
Cleanliness issues

Categories

Cleanliness
8.23
Mixed sentiments; some comments about bathroom fixtures not being cleaned.
Service
8.9
General positive feedback, though some found staff not very helpful.
Location
9.24
Multiple mentions of great location with easy access to attractions.
Room Quality
8.69
Rooms noted as comfortable but occasionally small.
Amenities
8.72
Amenities highlighted positively, though some areas for improvement noted.
Value for Money
8.48
Overall deemed a good value, but some comments on breakfast quality.
Food and Beverage
7.73
Breakfast was criticized for limited variety and cold items.
Overall Experience
8.8
Generally satisfying stays with some notes of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:09

Property Description

Modern Accommodation with Top Amenities
Experience comfort and convenience in our air-conditioned rooms with free WiFi and a fitness centre. Enjoy a relaxing stay with a flat-screen TV, desk, and some rooms featuring a balcony for stunning views.

Relaxing Outdoor Pool and Delicious Dining
Unwind by the outdoor swimming pool or indulge in a buffet breakfast with Asian and halal options. Start your day right with a satisfying meal before exploring George Town's attractions.

Multilingual Staff and Prime Location
Our dedicated team speaks English, Malay, and Chinese to assist you efficiently. With Penang Times Square just 600 meters away, and popular landmarks nearby, make the most of your stay with us.

Book your stay at Citadines Connect Georgetown Penang for a memorable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Pets are allowed on request. There is a surcharge of 50% off the property rates and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 4469 reviews
Cleanliness: 8.23
Service: 8.9
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.48
Food and Beverage: 7.73
Overall Experience: 8.8
C
Christophe extended_group fr
9
Bel hôtel bien placé.
Pros:

Les prestations, la qualité des lits et l’emplacement.

Cons:

La piscine n’était pas disponible une fois dans notre séjour.

2026-03-21 via Nuitee
C
Christine couple sg
8
2026-03-20 via Nuitee
T
Thomas couple gb
10
Staff super helpful and stay extremely comfortable
Pros:

The property was great, the staff very welcoming. Hotel very comfortable and room well equipped.

Cons:

N/A

2026-03-20 via Nuitee
C
Christine couple sg
8
Relaxing stay at a good location
Pros:

I like the pool (25 metres) and the bed was very comfortable. The lounge has lots of comfortable chairs and had free beverages all day. The toilet was also equipped with a bidet. Lots of power points to charge devices.

Cons:

I disliked the hangers. They are secured and unmovable but fall off easily when you try to hang clothes on them. The shower pressure was too light. The breakfast selection was too boring and almost the same everyday. Should have included more Malaysian local dishes like nasi lemak, mee goreng or curry mee. The fish/chicken porridge was too salty although the condiments were plenty and good. The room doors close with a very loud bang!

2026-03-20 via Nuitee
S
Suresh extended_group nz
10
Pros:

We located, good size rooms.

2026-03-19 via Nuitee
R
Rob couple nl
1
2026-03-19 via Nuitee
K
Konstantin extended_group nl
9
Goede ligging, fijne bedden en uitstekend ontbijt
Pros:

Personeel

Cons:

Alles was goed

2026-03-18 via Nuitee
B
Boris couple de
8
Perfect location and stylish rooms
Pros:

Perfect location and nice rooms.

2026-03-17 via Nuitee
A
Andreas couple de
9
Gutes Hotel in guter Lage
Pros:

Zentral gelegenes Hotel in Georgetown. Kurzer Fußweg zum Komtar Busbahnhof und Haltestelle des kostenloses CAT-Buses mit den man viele Sehenswürdigkeiten erreichen kann. Alles andere kann schnell und einfach mit Grab erreicht werden. Der Check-In und Out verlief reibungslos. Sämtliches Personal war sehr freundlich und hilfsbereit. Wir haben ausgesprochen gut geschlafen in den doch sehr kleinen aber sehr sauberen Standardzimmern. Das Frühstück empfanden wir als reichhaltig und es wurden viele Frühstücksvarianten angeboten. In der Lobby wird kostenlos Kaffee und Tee mit Gebäck und in jeder Etage steht ein moderner gut funktionierender Wasserspender. Uns hat es gefallen und können das Hotel weiterempfehlen.

Cons:

Den Pool empfanden wir als sehr klein und nicht sehr ansprechend.

2026-03-17 via Nuitee
A
amran couple my
6
Ok
Pros:

Location

Cons:

Limited parking space

2026-03-17 via Nuitee
B
beatrice couple fr
10
2026-03-17 via Nuitee
阿勤 couple my
9
2026-03-17 via Nuitee
H
HELMI couple my
9
2026-03-16 via Nuitee
F
Franz couple de
10
2026-03-16 via Nuitee
T
Thommas Grauballe couple dk
9
Pros:

Lækre værelser.Rent of pænt. Nydelig gammel bygning med en fin modernisering.

Cons:

Mangler en bar og udskænkning ved poolen

2026-03-15 via Nuitee
L
Lara couple de
9
Schönes Hotel für einen Aufenthalt in George Town!
Pros:

- schönes, geräumiges Zimmer
- moderne Einrichtung
- großes Bad (Föhn, sogar mit Diffuser)
- großer, schöner Pool
- Trinkwasserstationen
- Badetücher/Gymtücher
- sehr freundliches Personal
- gute Lage, zu Fuß kommt man Problemlos in die Innenstadt

2026-03-15 via Nuitee
S
Sebastian couple at
9
2026-03-15 via Nuitee
A
ArjenWest couple nl
9
Mooi hotel met goede faciliteiten
Pros:

Erg schone en nette kamer.

Zwembad was ook netjes en schoon. Wellicht wat weinig ligbedden.

Gratis koffie, water en thee in de entree is ook een pluspunt.

Ontbijt was goed, aan de ruime kant qua assortiment en ook lekker.

Cons:

Niet perse een minpunt maar de ligging ten opzichte van de toeristische hotspots is wellicht wat aan de verre kant. Maar wel op loopafstand.

2026-03-14 via Nuitee
J
Janet couple th
10
One fine trip
Pros:

Location, staff, breakfast, service

2026-03-13 via Nuitee
K
Kestrel couple au
10
Walking distance to all the tourist hot spots in Georgetown, we loved this cute hotel!
Pros:

It was walking distance and close to tourist hot spots! Aircon worked well and staff were friendly.

Cons:

Internet didn’t work unless sitting in reception.

2026-03-11 via Nuitee