Citadines Connect Georgetown Penang

Hotels
Citadines
8.6 (4878 reviews)
202 Lebuh Noordin, Penang , George Town , my

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Breakfast quality
Cleanliness issues

Categories

Cleanliness
8.23
Mixed sentiments; some comments about bathroom fixtures not being cleaned.
Service
8.9
General positive feedback, though some found staff not very helpful.
Location
9.24
Multiple mentions of great location with easy access to attractions.
Room Quality
8.69
Rooms noted as comfortable but occasionally small.
Amenities
8.72
Amenities highlighted positively, though some areas for improvement noted.
Value for Money
8.48
Overall deemed a good value, but some comments on breakfast quality.
Food and Beverage
7.73
Breakfast was criticized for limited variety and cold items.
Overall Experience
8.8
Generally satisfying stays with some notes of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:09

Property Description

Modern Accommodation with Top Amenities
Experience comfort and convenience in our air-conditioned rooms with free WiFi and a fitness centre. Enjoy a relaxing stay with a flat-screen TV, desk, and some rooms featuring a balcony for stunning views.

Relaxing Outdoor Pool and Delicious Dining
Unwind by the outdoor swimming pool or indulge in a buffet breakfast with Asian and halal options. Start your day right with a satisfying meal before exploring George Town's attractions.

Multilingual Staff and Prime Location
Our dedicated team speaks English, Malay, and Chinese to assist you efficiently. With Penang Times Square just 600 meters away, and popular landmarks nearby, make the most of your stay with us.

Book your stay at Citadines Connect Georgetown Penang for a memorable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Pets are allowed on request. There is a surcharge of 50% off the property rates and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.

This is a cashless hotel. Cash payments will not be acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 4878 reviews
Cleanliness: 8.23
Service: 8.9
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.48
Food and Beverage: 7.73
Overall Experience: 8.8
C
Clara couple fr
10
2026-08-29 via Nuitee
S
Sandrine couple fr
10
Super séjour, je recommande fortement
Pros:

Belle chambre
Belle piscine sur le toit
Petit déjeuner varié et copieux.
Chambre pratique avec de la place
Dans le centre et à côté d’un énorme centre commercial, il y a tout à disposition.

Cons:

Rien

2026-08-29 via Nuitee
G
GOGO Family solo_traveller es
9
Pros:

Funcional. Personal eficient. Aigua per veure i aprovisionar-se a les water station. Esmorzar amb molta varietat de plats per triar.

Cons:

A la zona de recepció posen l'aire condicionat massa fort. Et peles de fred.

2026-08-29 via Nuitee
P
Paula couple es
10
Pros:

Buena ubicación, el hotel súper cómodo y limpio. Nos ha encantado

2026-08-28 via Nuitee
D
Danielle couple gb
8
2026-08-28 via Nuitee
R
Roberto couple es
9
Pros:

Limpieza impecable, desayuno completo y delicioso, personal amable y encantador. Gracias por todo.

2026-08-28 via Nuitee
K
krishni solo_traveller lk
8
2026-08-27 via Nuitee
S
SHUHUI solo_traveller tw
8
2026-08-26 via Nuitee
M
Mariano family_with_children it
4
2026-08-26 via Nuitee
S
Simone family_with_children nl
10
Fijn hotel, vriendelijk personeel en een lekker zwembad
Pros:

De locatie van het hotel en het zag er allemaal heel netjes en schoon uit. Het zwembad was super na een dag de stad ontdekken.

Cons:

Het water in het zwembad mocht wel iets kouder. Als je wil afkoelen dan was dat nu niet echt mogelijk. Meer bedjes bij het zwembad zou ook best mogen met een extra parasol. Weinig schaduw plekken.

de kamer (we hadden executive met 2 slaapkamers geboekt) was prima en comfortabel. Alleen de airco was alleen met 1 unit te bedienen maar blies hard in 1 kamer en in de andere niet.

2026-08-26 via Nuitee
J
Jessica solo_traveller sg
8
Pros:

Clean rooms, amazing location.

Cons:

Pool was not in great shape and needs better maintenance

2026-08-26 via Nuitee
A
Alberto couple es
9
2026-08-25 via Nuitee
M
MONICA couple es
9
Excepcional elección!
Pros:

Nos alojamos en Citadines en Penang y Singapur, muy contentos con la elección. Disponen de agua, café y galletas accesibles durante todo el día , habitaciones con todo lo necesario, limpias y camas cómodas. El desayuno muy completo , parking, piscina y gimnasio . Repetiríamos sin duda .

Cons:

Nada .

2026-08-25 via Nuitee
N
Nazmin family_with_children gb
7
Pros:

Location and staff

Cons:

The pool was a little disappointing, small and no view

2026-08-25 via Nuitee
M
Matteo couple it
10
Pros:

Struttura moderna, colazione molto varia e staff disponibilissimo (ci hanno organizzato su richiesta driver privato e abbiamo avuto la possibilità di effettuare lavaggi di diversi vestiti)

2026-08-25 via Nuitee
D
Daniele couple it
8
2026-08-24 via Nuitee
A
angioni solo_traveller it
9
2026-08-24 via Nuitee
I
Ilaria couple it
9
Pros:

La camera era molto bella, pulita e spaziosa, comodo il fatto che forniscano asse e ferro. Il fatto che la struttura avesse la piscina un plus.

Cons:

Vengono forniti pochi asciugamani (solo 1 grande per occupante), la posizione è comoda ma non centrale.

2026-08-23 via Nuitee
N
Nikki couple nl
10
Fijn verblijf gehad
Pros:

Ontbijt was goed en uitgebreid. Personeel vriendelijk en ook erg behulpzaam. De locatie van het hotel is top. Alles is in principe op loop afstand. Het zwembad op het dak is fijn voor als je aan het einde van de dag even wilt afkoelen

2026-08-23 via Nuitee
M
Margaux couple fr
10
Pros:

Bon emplacement, énorme petit dejeuner, salle de sport et piscine au top

2026-08-23 via Nuitee