Citadines Connect Georgetown Penang

Hotels
Citadines
8.6 (4755 reviews)
202 Lebuh Noordin, Penang , George Town , my

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Breakfast quality
Cleanliness issues

Categories

Cleanliness
8.23
Mixed sentiments; some comments about bathroom fixtures not being cleaned.
Service
8.9
General positive feedback, though some found staff not very helpful.
Location
9.24
Multiple mentions of great location with easy access to attractions.
Room Quality
8.69
Rooms noted as comfortable but occasionally small.
Amenities
8.72
Amenities highlighted positively, though some areas for improvement noted.
Value for Money
8.48
Overall deemed a good value, but some comments on breakfast quality.
Food and Beverage
7.73
Breakfast was criticized for limited variety and cold items.
Overall Experience
8.8
Generally satisfying stays with some notes of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:09

Property Description

Modern Accommodation with Top Amenities
Experience comfort and convenience in our air-conditioned rooms with free WiFi and a fitness centre. Enjoy a relaxing stay with a flat-screen TV, desk, and some rooms featuring a balcony for stunning views.

Relaxing Outdoor Pool and Delicious Dining
Unwind by the outdoor swimming pool or indulge in a buffet breakfast with Asian and halal options. Start your day right with a satisfying meal before exploring George Town's attractions.

Multilingual Staff and Prime Location
Our dedicated team speaks English, Malay, and Chinese to assist you efficiently. With Penang Times Square just 600 meters away, and popular landmarks nearby, make the most of your stay with us.

Book your stay at Citadines Connect Georgetown Penang for a memorable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Pets are allowed on request. There is a surcharge of 50% off the property rates and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.

This is a cashless hotel. Cash payments will not be acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 4755 reviews
Cleanliness: 8.23
Service: 8.9
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.48
Food and Beverage: 7.73
Overall Experience: 8.8
K
KHOO solo_traveller my
7
2026-06-27 via Nuitee
Y
Yap extended_group sg
8
We thought that this hotel furnishings are very new. Grab services are easily available and the price is very reasonabl
Pros:

Hotel is within walking distance to the shopping mall with supermarket and grocery stores nearby. There are a good number of food options around.

Cons:

The entrance door is too heavy.

2026-06-27 via Nuitee
G
Gary solo_traveller us
7
2026-06-27 via Nuitee
C
Catherine couple my
8
2026-06-26 via Nuitee
M
MingR solo_traveller my
8
2026-06-26 via Nuitee
C
Christina couple sg
10
2026-06-25 via Nuitee
S
Simranjeet solo_traveller in
9
2026-06-25 via Nuitee
M
Momina couple pk
5
Would not stay again
Pros:

Non ventilated rooms
No toiletries
Loaction not near to main tourist areas

Cons:

No ventilation smelly rooms

2026-06-24 via Nuitee
S
Siti Marni Binti couple my
7
Pros:

Comfortable bed and nice hotel.

Cons:

No daily housekeeping.

2026-06-24 via Nuitee
D
Dumont couple fr
10
Super séjour
Pros:

Au top pour faire le centre de Penang
Belle piscine presque toujours privé car jamais personne

Cons:

Petit déjeuner toujours pareil mais il y a du choix pour tout le monde

2026-06-23 via Nuitee
R
Ramūnas solo_traveller lt
10
Pros:

Su stiliumi viešbutėlis, išsidėstęs per kelis pastatus. Su baseinais ant stogų. Pusryčiai visai neblogi, bet jei ne vietinio maisto fanas tai lieka kiaušiniai :). Bet visur tvakingai atrodo.

2026-06-23 via Nuitee
L
Laura couple it
10
2026-06-22 via Nuitee
G
Gilberto couple pt
8
2026-06-22 via Nuitee
C
Chiajung couple tw
6
不會推薦他人入住
Pros:

冷氣強
地點好

Cons:

住到第六天才有熱水可以洗澡

2026-06-22 via Nuitee
V
Vincents solo_traveller it
8
Pros:

Posizione

Cons:

Colazione

2026-06-22 via Nuitee
B
BK926 solo_traveller my
8
Pros:

The location and is pet friendly

Cons:

Your pet will get charge by some unofficial rate which they call is their rate if room of the day..it could be charge more than 1k per night for a pet. Although i get some discount after i argue with the hotel staff and follow the rate of booking.com given..still feel this should be known by others.

2026-06-22 via Nuitee
C
CHIH-TI extended_group tw
3
房內的門打開後一直關上,無法固定。我在旅行前以電子郵件詢問住宿期間是否可以收看世界盃足球賽現場轉播,他們告訴我可以,住房時我又問了一次,事實上 房內電視频道是沒辦法看到的。
Pros:

地理位置

Cons:

房內設計

2026-06-22 via Nuitee
J
Júlia couple es
10
Muy bueno para dos noches
Pros:

El desayuno tenía mucha variedad. Las instalacions son nuevas y la piscina está bien para relajarse.

2026-06-22 via Nuitee
D
Daniel JayaKumar solo_traveller kr
8
Pros:

Morning Breakfast is good

Cons:

The room has a musty smell

2026-06-21 via Nuitee
N
Nurhaslianda solo_traveller sg
8
2026-06-21 via Nuitee