Citadines Connect Georgetown Penang

Hotels
Citadines
8.6 (4819 reviews)
202 Lebuh Noordin, Penang , George Town , my

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Breakfast quality
Cleanliness issues

Categories

Cleanliness
8.23
Mixed sentiments; some comments about bathroom fixtures not being cleaned.
Service
8.9
General positive feedback, though some found staff not very helpful.
Location
9.24
Multiple mentions of great location with easy access to attractions.
Room Quality
8.69
Rooms noted as comfortable but occasionally small.
Amenities
8.72
Amenities highlighted positively, though some areas for improvement noted.
Value for Money
8.48
Overall deemed a good value, but some comments on breakfast quality.
Food and Beverage
7.73
Breakfast was criticized for limited variety and cold items.
Overall Experience
8.8
Generally satisfying stays with some notes of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:09

Property Description

Modern Accommodation with Top Amenities
Experience comfort and convenience in our air-conditioned rooms with free WiFi and a fitness centre. Enjoy a relaxing stay with a flat-screen TV, desk, and some rooms featuring a balcony for stunning views.

Relaxing Outdoor Pool and Delicious Dining
Unwind by the outdoor swimming pool or indulge in a buffet breakfast with Asian and halal options. Start your day right with a satisfying meal before exploring George Town's attractions.

Multilingual Staff and Prime Location
Our dedicated team speaks English, Malay, and Chinese to assist you efficiently. With Penang Times Square just 600 meters away, and popular landmarks nearby, make the most of your stay with us.

Book your stay at Citadines Connect Georgetown Penang for a memorable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Pets are allowed on request. There is a surcharge of 50% off the property rates and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.

This is a cashless hotel. Cash payments will not be acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 4819 reviews
Cleanliness: 8.23
Service: 8.9
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.48
Food and Beverage: 7.73
Overall Experience: 8.8
L
Laura couple es
10
2026-07-18 via Nuitee
T
tai san extended_group sg
10
We had a relaxing bonding time amongst friends, utilizing the common seating area with free nice coffee and yummy biscui
Pros:

Location, customer service, a dedicated and motivated team of staff

Cons:

We stayed in block B, there’s some noise from noisy neighbors and opening n closing of doors when they are not gentle

2026-07-18 via Nuitee
T
tai san extended_group sg
10
2026-07-18 via Nuitee
C
CONGCONG couple cn
9
2026-07-17 via Nuitee
R
Raimund family_with_children at
8
Nettes Hotel in George Town
Pros:

Sehr nettes, sauberes Zimmer mit Blick in den Innenhof. Kleiner, aber ausreichend ausgestatteter Fitnessbereich.

Cons:

Am Pool gab es leider zu wenig schattige Plätze und zu wenig Liegen. Bereich für westliches Essen am Frühstücksbuffet war im letzten Eck und es ist leider alles extrem süß.

2026-07-17 via Nuitee
A
Albert family_with_children es
9
2026-07-16 via Nuitee
R
Rim'z solo_traveller fr
10
Magnifique
Pros:

Magnifique pour une visite de Georgetown et les alentours.
Très bon service et personnel. Je recommande fortement.

2026-07-15 via Nuitee
A
Abdul Aziz couple my
8
Comfortable stay in Georgetown, Penang!
Pros:

The bed was very comfortable

Cons:

Buffet breakfast below expectation

2026-07-14 via Nuitee
M
Maëlys couple fr
9
Très bon hôtel
Pros:

Bon emplacement
Personnel au petit soin, toujours prêt à aider
Piscine sympa
Chambre moderne avec tout le nécessaire
Café, thé et eau à volonté super

Cons:

Manque des transats sur la terrasse
Petit déjeuner : proposer plus de choix en fruits frais

2026-07-14 via Nuitee
C
Cécile couple fr
7
2026-07-13 via Nuitee
D
Daniela family_with_children it
10
Hotel situato a 17 minuti dall’aeroporto in auto e a 15 minuti a piedi dalle principali attrazioni. Camera grandissima a
Pros:

Location molto centrale, personale disponibile, servizi fantastici

Cons:

Niente

2026-07-13 via Nuitee
H
Hsian Siong solo_traveller my
8
Excellent stay if you like to be close to good food.
Pros:

I always stay at Citadanes Connect Georgetown due to the location, for the things I like to eat. Have not driven up to the property, as i don't really like the look of the car park. Otherwise always a pleasant stay, and like the water stations that are now available. Better than the individual water dispensers in the rooms in your Singapore property.

Cons:

Inability to get a late checkout due to your hotel being booked out. Typically leave Penang in the evenings, so would be nice to be able to have late check out til something like 2 pm.

2026-07-13 via Nuitee
N
Nadine couple sg
8
À recommander
Pros:

La literie très confortable
L emplacement parfait
Le massage juste à côté (sur le meme trottoir)

Cons:

Rien

2026-07-13 via Nuitee
J
Joshua couple ie
9
Pros:

Good room, location close to key areas, friendly staff, water station and microwave on floor so very useful

Cons:

N/A

2026-07-13 via Nuitee
M
Miguel family_with_children es
8
2026-07-12 via Nuitee
J
Joëlla couple nl
8
Prima verblijf
Pros:

Goed verblijf midden in de stad. Je loopt binnen 20min de leukste straatjes in. Goed uitgebreid ontbijt, zwembad was ook erg fijn! De kamers zijn prima qua formaat, alles wat je nodig hebt.

Cons:

Onderhoud van de kamers

2026-07-11 via Nuitee
H
HWAN-SONG family_with_children tw
8
2026-07-11 via Nuitee
J
Jeanie family_with_children au
8
Pros:

Lovely building in a convenient location

Cons:

Breakfast had variety but could have had more fruit (only one type and not local) and local options such as nasi lemak would have been ideal. Had to ask for toilet paper on more than one occasion. Stay a bit noisy with street noise from nearby courts as well as shop below.

2026-07-11 via Nuitee
H
HWAN-SONG family_with_children tw
8
2026-07-11 via Nuitee
C
Cécile extended_group fr
7
Hôtel correct
Pros:

Literie.Le personnel qui fait le ménage et qui portent les bagages.La propreté. L isolation . Café en grain à l accueil excellent. Eau, thé à disposition.

Cons:

Très peu de choix au petit déjeuner. L'emplacement selon vos intérêts, un peu loin du quartier historique sinon près des centres commerciaux et des restaurants du quartier. Ce nest pas un 4 étoiles booking. Pour duplex juste une salle de bain preferer 2 chambres. Cest humide sans la climatisation. Attention bloc, bloc B correspondant à des immeubles différents buen distincts. Photos pas réalistes des piscines. Petites Piscines.

2026-07-10 via Nuitee