Zanike hotel

Hotels
8.9 (62 reviews)
Yiğitözü mah. Yiğitözü Sahil Küme Evleri No:84 , Trabzon , tr

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Fax/photocopying
Ironing service
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Beautiful location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options
Inconsistent service

Categories

Cleanliness
8.23
Multiple mentions of cleanliness issues such as unclean rooms and unpleasant odors.
Service
9.7
Overall positive sentiments about staff being helpful and attentive.
Location
9.24
General positive feedback though noted to be challenging for walking.
Room Quality
9.19
Rooms are described as comfy and spacious.
Amenities
9.22
Facilities like the recreational area noted positively.
Value for Money
8.68
Some concerns over discrepancies in charges compared to expectations.
Food and Beverage
8.23
Several reviews commented on limited breakfast options and quality.
Overall Experience
8.7
Positive experiences overall but issues with cleanliness and service at times.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 12:41

Property Description

Luxurious Accommodation
Herakleia Otel, located in Trabzon, offers a luxurious stay with well-equipped rooms featuring air conditioning, flat-screen TVs, and private bathrooms. Some units even have balconies for a stunning view.

Convenient Amenities
Enjoy the convenience of free WiFi, room service, and a 24-hour front desk during your stay at Herakleia Otel. The hotel also provides free private parking, ensuring a hassle-free experience for guests.

Scenic Surroundings
Nestled amidst a beautiful garden, this property boasts a terrace and a restaurant, perfect for relaxing and enjoying the serene atmosphere. Explore nearby attractions like Trabzon Hagia Sophia Museum and Senol Gunes Stadium.

Ready to experience comfort and luxury at Herakleia Otel? Book your stay now and indulge in a memorable getaway.

Important information:

Please note that, we offer complimentary tea/coffee service to our guests at our Restaurant during their stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 62 reviews
Cleanliness: 8.23
Service: 9.7
Location: 9.24
Room Quality: 9.19
Amenities: 9.22
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.7
A
Abdelrahman family_with_children eg
10
Pros:

The View is amazing rooms are comfy there was a problem with the country itself with the flies but the hotel was so helpful and everyone was assisting us to make it the best honeymoon ever the hotel manager was there by herself to assist us thank you you made this trip counts

2025-10-11 via Nuitee
A
Ahmed couple sa
9
2025-10-07 via Nuitee
A
Ali family_with_children sa
9
2025-09-15 via Nuitee
S
saleh family_with_children sa
10
2025-09-13 via Nuitee
R
RAGHDAH extended_group iq
9
2025-09-09 via Nuitee
A
Awatef family_with_children kw
5
Pros:

المكان جميل وسط الطبيعه

Cons:

العاملين في المطعم كانوا جدا عنصريين. عند وضع الطعام الصباحي كسروا كوبا من الشاي بسبب شدتهم في حذف الصحون في الطاوله. يوجد عامل سوري وصاحبه المكان طيبون جدا والباقي العاملين في المطعم التركيين تعاملهم غير سليم معنا. الاكل الصباحي قليل نحن حجزنا ل7 اشخاص ولم يكفينا ولم يعطونا اكثر. المكان الكوخ يوجد به حشرات تسبب لنا في حكه في الجسم

2025-09-05 via Nuitee
M
Mohamed family_with_children sa
5
لا حاجة للعودة إليه مرة أخرى
Pros:

المكان نظيف ومرتب ويوجد مكان للألعاب وإطلالة المطعم في المنتجع جميلة ، الحي الريفي الذي يتواجد به المنتجع له عبق خاص

Cons:

كان التكييف سيئا وطلب من موظف المنتجع إصلاحه ولكنه لم يفعل ونمنا بدون تكييف في الغرفة الرئيسية ، بالإضافة لوجود رائحة كريهة في دورة المياه ، الموظفون باردون ، والفطور كان قليلا مجرد مقبلات تقريبا

2025-09-04 via Nuitee
M
Masad couple sa
10
2025-09-04 via Nuitee
family_with_children om
10
Pros:

Every thing was so good the place, staff and the restaurant

Cons:

the location is a bit hard to go for a walk

2025-09-01 via Nuitee
H
Hadeel family_with_children sa
10
Pros:

كل شي كان رائع

Cons:

لا شي

2025-08-24 via Nuitee
A
Ali family_with_children om
1
تجربة لا أود تكرارها للأسف
Pros:

لقد كان المكان جميل

Cons:

ولكن خدمة تنظيف الغرف سيئة، لم يغيروا بشكل مستمر الفرش ولم ينظفوا المكان الا مرة او مرتين لا اكثر، فقط اقمت 8 ليال فيه، كذلك خصموا مني مبلغ 10 ريال عماني أكثر من قيمة حجزي ولم يرجعوها لي.

2025-08-24 via Nuitee
Z
ZAINAB extended_group sa
9
2025-08-22 via Nuitee
T
Turgay family_with_children de
8
2025-08-22 via Nuitee
F
fahad couple sa
10
2025-08-22 via Nuitee
I
Ismail family_with_children ma
8
2025-08-22 via Nuitee
extended_group sa
8
2025-08-21 via Nuitee
K
KHALID family_with_children sa
10
Pros:

المكان جداً نظيف وممتاز والموظفين لطيفين ومتعاونين جداً انصح بالزيارة

2025-08-17 via Nuitee
K
KHALID family_with_children sa
10
Pros:

المكان جداً ممتاز ونظيف والموظفين تعاملهم جداً رائع يستحق الزيارة

2025-08-17 via Nuitee
A
Ahmed family_with_children ae
10
Pros:

Rooms were spacious, clean and comfortable. Service was extraordinary. Location is great. Highly recommended for families with kids

Cons:

None

2025-08-16 via Nuitee
S
Suhail family_with_children sa
8
Pros:

الفندق ممتاز بشكل عام، الشاليهات و المبنى الرئيسي و الحديقة ممتازة. الموقع ممتاز و الوصول للفندق سهل

Cons:

الفطور ليس بالتنوع المطلوب

2025-08-15 via Nuitee