Riversoul Boutique

Hotels
Independent
9.4 (54 reviews)
Street 21, Watbo Road, Street 21, Siem Reap, Siem Reap Province, 171209 , Siem Reap , KH

Facilities

Full-service spa
Fireplace in lobby
Free WiFi
24-hour front desk
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Elevator
Fireplace in lobby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Large rooms
Cons:
Maintenance issues
Language barriers
Slow service times
Mixed feedback on amenities

Categories

Cleanliness
7.6
Guests appreciated the cleanliness of the rooms and common areas, although a few mentioned minor cleanliness issues.
Service
8.6
Staff were consistently praised for being attentive, friendly, and helpful, although a few reviews mentioned language barriers and slow service times.
Location
8.6
The hotel's location was highlighted as excellent, being close to local attractions, dining options, shopping areas, and offering easy access to public transport.
Room Quality
7.9
Rooms were described as comfortable, spacious, and well-maintained by most guests, with a few mentioning the need for minor maintenance.
Amenities
7
Mixed feedback on amenities, with some guests praising the pool and friendly service, while others noted issues with spa services, maintenance, and cleanliness.
Value for Money
6.9
Opinions on value for money were divided, with some guests feeling the price was high compared to the services offered, while others believed it was reasonable considering the location.
Food and Beverage
7.4
Most guests enjoyed the breakfast and restaurant services, although a few suggested improvements in variety and quality.
Overall Experience
8.3
The majority of guests had a positive overall experience, praising the staff, location, and room quality, with some mentioning minor issues with amenities and value for money.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 06:50

Property Description

Discover serenity and sophistication at Riversoul Boutique, your perfect retreat in the heart of Siem Reap.

Unwind in Luxury: Treat yourself at our full-service spa, where expert therapists await to pamper you with rejuvenating massages, ensuring complete relaxation during your stay.

Dining Delights: Savor delicious meals at our on-site restaurant or grab a cozy snack at the café. Unwind with a refreshing drink at the bar/lounge after a day of sightseeing.

Comfort Meets Convenience: Each of our 25 air-conditioned rooms boasts private balconies, Smart TVs, and complimentary Wi-Fi to keep you connected. Enjoy the ease of express check-in and dry cleaning services, along with free self-parking for added convenience.

Experience the charm of Siem Reap—your tranquil escape awaits at Riversoul Boutique. Book your stay today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 54 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.6
Room Quality: 7.9
Amenities: 7
Value for Money: 6.9
Food and Beverage: 7.4
Overall Experience: 8.3
E
Elena
10
Pros:

Very nice property and lovely staff.

2025-06-01 via Nuitee
M
mathew
6
Good but couple of irritations
Pros:

Generally good. Bed was most comfortable I’ve had for some time travelling and shower water pressure was excellent. Two negatives - the pool was cloudy. Just not terribly clean. The breakfast offering was somewhere between plain and awful. Staff were lovely.

2025-05-18 via Nuitee
L
lonnie
2
Poor customer relations
Pros:

BEWARE! We live in Cambodia and we are remodeling our home so we have been renting a room a couple times aweek to relax. Been in over 30 hotels in area. We have a toy poodle and we only stay in pet friendly hotels that don't charge a pet fee. We have NEVER had a problem till now. 1st they try to charge a 10 pet fee when there page say free. They wave the fee as long as they may check the room before we leave. No problem. A toy poodle is hypoallergenic and they don't shed that's why we have her because my wife is allergic otherwise to dogs. My wife Pampers her and washes her daily and she was washed in the hotel room when we got there she is also housebroken. We were literally in the room 10 hours total and then went to check out. They looked at the room and claimed it had an odor and they had to have a cleaning fee this room has tile floors and the dog slept with us the entire night what a scam. They made a scene at the front desk that the dog smelled up the room it was embarrassing unprofessional and not at all true I laid $10 on the counter and left and disgust not worth an argument at all. What a complete disappointment.
Note to manager. as I have stated above we have stayed in over 30 hotels in the area and we have put together a website where we're letting people know decent places to stay and yours will not be one of them.
The way you handle this will cost you a lot more than $10 that you made off us for nothing. We will be sending no customers your way.

2025-04-23 via Nuitee
N
Natrix partner
10
Pros:

Such a beautiful space, and such a nice room! Laundry service was quick and excellent quality. The staff were very hospitable and kind.

2025-04-18 via Nuitee
S
Suzanne
10
Tranquil retreat!
Pros:

This hotel is tranquil and peaceful and beautifully presented to a very high standard. The staff are friendly and couldn’t do anymore for you, the restaurant food was good and hotel had a lovely swimming pool, we really enjoyed our stay here.

2025-04-14 via Nuitee
C
Christine
10
Best Hotel Siem Reap
Pros:

Best hotel we have stayed in!
Value for money quiet beuatiful.pool.
Staff were all loveky.
Good cooked breakfast

2025-03-13 via Nuitee
R
Robert
10
Pros:

Staff were excellent, friendly and accomodating. Easy walk to centre of town. Restaurant food was excellent.

2025-03-09 via Nuitee
C
Charlie
10
Nice clean hotel with friendly staff
Pros:

We had a pleasant stay. The hotel is modern and very clean. Staff are very friendly and helpful. Would recommend.

2025-03-09 via Nuitee
D
Daniel
10
Hip and beauty stay
Pros:

We loved the Riverside Hotel. A beautiful oasis on a quiet street but close to the great stuff. Staff is professional, kind and attentive. Great pool scene. Hip and tasteful decor.

2025-02-25 via Nuitee
A
Anna
8
Pros:

Good location across the river in Wat Bo. A 15 min walk to centre/pub street. Lovely pool.
Staff friendly and helpful. Breakfast good. We had an issue with air con and lack of hot water. They moved us into a new room straightaway. One negative. There is an issue with a cockerel next door. It starts crowing very early around 2.30am and doesn't stop. Hotel management are trying to resolve the situation with the neighbour but you should check if it has been resolved before you book or take good earplugs!

2025-02-11 via Nuitee
G
Girish
8
A true glimpse of Cambodian hospitality.
Pros:

For my first ever visit to Cambodia turned out to be a delightful experience, chiefly due to the location, ambiance and customer service at the Riversoul Boutique Hotel.
A restaurant within the Hotel that made meals from scratch and served them with a smile was an added feature that I liked. Starting the day with their breakfast choices helped to plan an entire day's itinerary with ease.
The friendly and cooperative staff endeared me to the Cambodian spirit of hospitality.

2025-02-06 via Nuitee
C
Charity
10
Tranquility and Exceptional Customer Service
Pros:

Excellent hotel with exceedingly good service in a wonderful location. Just a quick 10 minute walk from the excitement of Pub Street, this quiet area was perfect for our 4-night stay. The staff were so warm, welcoming and gracious. We enjoyed the onsite restaurant, cocktails, and massage services and were highly satisfied with all of them. Don't miss Latte Bar just a few steps away with their tasty beverages.

Wifi did not have the strongest signal but we weren't there to work anyway, so it wasn't a big problem.

2025-02-04 via Nuitee
P
Patrick partner
8
Pros:

Nice hotel. We did not eat here. WIFI coverage was not good

2025-01-28 via Nuitee
J
Jordan
10
Lovely hotel, excellent location!
Pros:

The property is beautiful and our room was clean, spacious, comfortable. The staff was extremely friendly and helpful, accommodating any request.

The location is perfect and walkable to many sites in downtown Siem Reap, with a lovely walk (or run) along the river. It is also just a tiny bit closer to Angkor Wat than most hotels, which gave us the advantage of being the last to be picked up and first dropped off for our sunrise tour of Angkor Wat!

Overall a great stay and would definitely recommend staying here.

2025-01-28 via Nuitee
J
Jana
6
Okay, but wouldn’t stay again
Pros:

Darling place, decent but not great. The rooster is the manliest rooster I ever heard, kinda funny. Not really a bother, but not having hot water was a bigger issue for us. When we asked they said “maybe tomorrow”. We said we leave at 6;30am and would really appreciate hot water but for the second day, there was none.
Restaurant was okay but nothing great. Front desk kids awfully nice, but again, couldn’t really help with problem.

2025-01-20 via Nuitee
S
Stephen
10
Pros:

Excellent experience! Staff very friendly and helpful. Restaurant and bar very good

2025-01-20 via Nuitee
V
Viorel
10
Pros:

This is what I would call a true boutique hotel, offering excellent value for the price. The staff were lovely and thoughtful, even making sure to inform me about the rooster that would ensure an early wake-up!

2025-01-16 via Nuitee
C
Claudine
10
Relaxing stay
Pros:

This is a boutique hotel as the name suggest.

The hotel is right by the river and we could walk everywhere, to cafes, to the restaurants, to old market, to pub street. and yet very quiet

I booked a family suite for 4 but it is basically 2 adjoining room with the main bedroom like a mini suite with living area. The minor gripes I have
1) the shower room does not have a door or a shower curtain so I had to get my adult kids to go the next room when we want to take our shower. Water also splashes to the vanity area. I would suggest they install a shower curtain to keep this a bit more discreet. The window at the shower area is also not covered. Whilst there are not nearby buildings, I could see a building some distance area. that made me rather uncomfortable.
2) the amenities provided is rather basic. only shampoo and body wash, no conditioner. The shampoo doesn't seem to be conditioning shampoo so if anyone is particular, might want to bring your own.

Breakfast is ordered by the menu. if you have an early start, you might want to pre order at the front desk as the kitchen takes some time to prepare.

We had massage at the hotel. Not that cheap by Cambodia standards but at least it is safe and clean. They offered a 30% discount, but offset against the service charge and tax of 15% so effectively 15% the listed price. The massage was really relaxing. But hubby was in a separate room and the massage table had no hole so his head was to the side the whole time.

2025-01-10 via Nuitee
F
Fabiana
6
Pros:

Rooms need renovation

2025-01-10 via Nuitee
D
Didier
8
Pros:

Nicely located close to the river, in a quiet and walkable area, this hotel is good value - recommended.

2024-12-22 via Nuitee