Mercure Bukhara Old Town

Hotels
Mercure
9.1 (1091 reviews)
Samarkand street 206 , Bukhara , uz

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great interior
Excellent location
Beautiful property
Delicious food
Well-trained staff
Cons:
Noise from the air conditioning
Presence of flies in the room

Categories

Cleanliness
8.29
Review mentions the presence of flies in the room impacting cleanliness.
Service
9.26
General praise for the staff and their hospitality.
Location
8.8
Good location with access to local attractions, but noted as slightly distant from the city center.
Room Quality
9.25
Rooms are described as large and comfortable.
Amenities
9.28
Positive remarks made about the pool, spa, and overall facilities.
Value for Money
9.34
Guests perceive the quality and service as worth the expense.
Food and Beverage
9.29
High praise for restaurant quality and breakfast offerings.
Overall Experience
9.26
Overall satisfaction expressed across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 03:43

Property Description

Luxurious Amenities
Mercure Bukhara Old Town offers a range of luxurious amenities including a spa, indoor pool, fitness centre, and sauna for guests to unwind and relax during their stay.

Gastronomic Delights
Indulge in a delightful culinary experience at the on-site restaurant where guests can enjoy a variety of breakfast options daily, from buffet to Full English/Irish.

Convenience at Your Fingertips
With a 24-hour front desk, free WiFi, and room service, Mercure Bukhara Old Town ensures that guests' needs are met promptly and efficiently throughout their stay.

Experience luxury, comfort, and convenience at Mercure Bukhara Old Town. Book now for an unforgettable stay!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$16 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1091 reviews
Cleanliness: 8.29
Service: 9.26
Location: 8.8
Room Quality: 9.25
Amenities: 9.28
Value for Money: 9.34
Food and Beverage: 9.29
Overall Experience: 9.26
P
Paula couple es
8
Moderno y limpio
Pros:

Situado a 15 minutos del centro histórico, aunque en una calle poco iluminada. Habitación limpia y moderna. Al ser temporada baja, la parte de la terraza del restaurante estaba cerrada pero pudimos tomar algo en el interior.

Cons:

El baño turco no funcionaba, por lo que he leido en los comentarios es algo habitual.

2026-02-08 via Nuitee
B
BARKIN couple tr
10
Proposal trip that went perfect
Pros:

This place will always have a special meaning for me because I proposed to my girlfriend in Bukhara. And the team of Mecure Bukhara has made sure everything was beyond perfect during our special occasion. Huge thanks to Mirfayz and Umida.
And apart from that the interior of the hotel and the rooms are also extremely nice. %1000 right place to stay when in Bukhara.
Hopefully I will be back at another point in my life.

2026-01-31 via Nuitee
N
Nurashikin couple my
10
An enjoyable stay in Bukhara.
Pros:

Beautiful hotel located in the old town. Not so near to the main attraction. 15 to 30 min walk to main attractions & restaurants. There is a groceries shop in front of the hotel, thats convenient.

Cons:

Nothing

2026-01-30 via Nuitee
K
Kunduz family_with_children uz
7
2026-01-25 via Nuitee
G
Gulin extended_group tr
8
2026-01-24 via Nuitee
Дарья couple ru
10
Pros:

Очень дружелюбный персонал, все невероятно понравилось, встретили очень хорошо. Локация отеля потрясающая, все основное в пешей доступности. Сам отель сделан в историческом архитектурном стиле, номера просторные и комфортные. Однозначно рекомендуем всем, кто планирует изучать Бухару!

2026-01-22 via Nuitee
T
Thomas solo_traveller fr
10
Excellent stay at Mercure Bukhara Hotel
Pros:

Beautiful, modern and well-maintained hotel, inspired by local architecture. The inner courtyard with the sound of the water is very pleasant. The historic city center with its monuments is a 10-minute walk from the hotel.
The whole team (reception, restaurant, room service, housekeepers) is very helpful, professional and available for any request. Special thanks to Feruz at reception for arranging a visit to Gijduvan and Vobkent, and for his great help and availability throughout my stay.
Spacious room, modern, quiet and equipped with all necessary amenities. The room was very clean.
The hotel also has a large, pleasant indoor pool and spa.
The food in the restaurant is excellent, perfectly combining local and international dishes.
I will definitely return to the Mercure on my next visit to Bukhara.

Cons:

Nothing to complain about !

2026-01-19 via Nuitee
M
Marina family_with_children ru
10
Выбором полностью удовлетворены, все, что нужно, у нас было!
Pros:

Выбирая отель, руководствовались отзывами гостей и общим описанием. Пробыли в Бухаре 4 полный дня, и поняли, что с выбором не ошиблись.
Отель отличают: 1) большой холл с креслами и диванами; 2) большие террасы на этажах и в ресторане; 2) красивый и вместительный бассейн с хамамом; 3) прекрасный ресторан с большим выбором блюд (если есть проблемы, можно найти приемлемый для себя вариант); 4) отличный спортзал с оборудованием Technogym. 5) приветливый и участливый персонал; 6) локация – компромисс между старым и новым городом.
Мы размещались в номере для троих (большая и малая кровати), остались полностью довольны. Места хватает всем, есть вместительные прикроватные тумбочки, стол у стены, где можно и поесть, и поработать на компьютере. Просторно, чисто, современно. Кондиционер устроен так, что не дует прямо в тебя. Особо отметим матрасы – очень удобные, кровати широкие, спать удобно.
Особо хотелось бы отметить взаимодействие с начальником службы безопасности отеля Тимуром. Мы были в Узбекистане первый раз, с ребенком 6 лет. У нас возникла внештатная ситуация, и он окружил нас заботой и вниманием, помог, сопроводил, проконсультировал, разъяснил нюансы и всячески содействовал тому, чтобы у нас остались самые благоприятные впечатления от отеля и Бухары.
Искренне благодарим отель, Тимура и всю Бухару за гостеприимство, заботу и впечатления!!

Cons:

Подушки – на любителя, мягкие и низковатые для нас.

2026-01-19 via Nuitee
M
Mateo couple bo
10
Pros:

Abbos was very helpful

2026-01-19 via Nuitee
S
Sarah extended_group fr
9
Bon séjour à Bouhkara
Pros:

La literie
Le confort
La piscine ( même si un peu fraîche)

Cons:

Rien a signaler

2026-01-19 via Nuitee
S
Sofia family_with_children ru
5
2026-01-19 via Nuitee
Z
Zhiqi couple cn
9
Pros:

员工服务很好,酒店也很有自己特色

Cons:

一次性拖鞋鞋底太薄

2026-01-19 via Nuitee
D
Denis couple ch
10
2026-01-19 via Nuitee
X
xiao extended_group cn
7
内部环境好,卫生间设施陈旧
Pros:

早餐可以再丰富些,选择太少。

Cons:

毛巾浴巾等太陈旧

2026-01-19 via Nuitee
L
Lei couple cn
8
2026-01-19 via Nuitee
M
Marina couple ru
10
2026-01-16 via Nuitee
Z
Zarmina extended_group pk
7
Comfortable, great location and wonderful staff!
Pros:

Great location near the old town. The hotel smelled divine! The staff were very helpful in booking tickets and ordering food-were willing to go out of their way to drive to the restaurant to pick up the food for us!

Cons:

The limited breakfast selection. Also, considering the the quality of the hotel, they can enhance their hospitality by checking flight delays due to fog for guests as some high end hotels do in other countries.

2026-01-14 via Nuitee
O
Omatillo solo_traveller uz
10
2026-01-12 via Nuitee
M
MARIA ALMEIDA couple pt
6
Pros:

da simpatia e do acolhimento do pessoal

Cons:

O quarto que nos deram ficava no primeiro piso, que apenas tem acesso por escadas e que fica numa galeria ao ar livre.
Era frio e localizado no que poderia parecer, uma loja. A porta é em vidro bem como toda essa parede, e fecha por cortina.
Péssimo para a temperaturas de inverno, e nada agradável.
Durante a primeira noite houve cortes de energia e o quarto ficou muito frio.
Após reclamação fomos colocados no 2º piso e aí já nos deram um quarto normal.

2026-01-12 via Nuitee
Алёна family_with_children ru
10
2026-01-10 via Nuitee