Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Contactless check-in/check-out
Invoice provided
Free wired internet
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Excellent location
Cons:
Limited parking
Distance from main attractions

Categories

Cleanliness
9.36
Reviews mentioned spotless rooms and well-kept bathrooms.
Service
9.83
Guests expressed high satisfaction with prompt communications and problem-solving.
Location
9.37
Close to downtown and with a good environment, although some reports of distance from main areas.
Room Quality
9.82
Rooms are well-decorated, cozy, and spacious with thoughtful amenities.
Amenities
9.35
Includes unique touches like free parking and complimentary snacks.
Value for Money
8.81
A bit pricey, but the quality and experience perceived as worth it.
Food and Beverage
8.86
Limited mentions of food options, but positive comments on snacks provided.
Overall Experience
9.83
General sentiment suggests a highly positive and memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:21

Property Description

Charming Coastal Retreat

Nestled in Salem just steps away from Glendale Cove Beach, The Coach House offers a serene escape with modern comforts.

Convenient Location

With key attractions like Peabody Essex Museum and The House of the Seven Gables within a short distance, exploring the city is effortless.

Comfortable Stay

Relax in well-appointed rooms, enjoy free WiFi, and take advantage of complimentary parking during your stay.

Ready to experience coastal living at its best? Book your stay at The Coach House now for a memorable getaway.

Important information:

Please note we do not have an elevator. Several rooms are located up stairs — please contact us if mobility is a concern and we’ll advise which room types are on the ground floor. Stairs are also present to get into the building as well.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 546 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.37
Room Quality: 9.82
Amenities: 9.35
Value for Money: 8.81
Food and Beverage: 8.86
Overall Experience: 9.83
A
Anett couple gb
10
Pros:

Very nice, stylish, comfortable, quite, well equipped, cozy room
Complimemtary snack, coffee

2026-02-12 via Nuitee
E
Eric couple us
1
2026-01-22 via Nuitee
D
Dominick couple us
10
2026-01-20 via Nuitee
T
Tonya family_with_children us
10
Lovely boutique hotel.
Pros:

The location was perfect for visiting Salem. Short drive to Old Salem. Room clean and looked exactly as advertised. Excellent communication with concierge. Would book here again.

Cons:

Parking a bit limited.

2026-01-20 via Nuitee
B
Breanna couple us
10
2026-01-20 via Nuitee
S
Sabrina solo_traveller us
10
2026-01-19 via Nuitee
K
Klajdi couple us
10
2026-01-19 via Nuitee
J
Jessica couple us
10
Amazing place to stay!
Pros:

Really modern and clean facilities. It had everything we needed for a couple of nights! Had wireless charges at the bedside tables. Water, tea and coffee provided as well! Loves the decor of the place, somewhere different but modern!

Cons:

A little out of the city which isn’t necessarily a bad thing! Around 15/20min walk in!

2026-01-19 via Nuitee
C
Carolyn family_with_children ca
10
Beautiful place
Cons:

It was a bit of a walk to downtown I thought it would be closer…but not that far overall.

2026-01-19 via Nuitee
B
Brandi family_with_children us
10
Such an elegant historic house turned hotel
Pros:

Love the modern touches to the historic feel of the place. Everything was just perfect!

Cons:

There’s nothing I didn’t like

2026-01-19 via Nuitee
J
Jeffrey couple us
8
Overall, very nice facility but not a welcoming B & B.
Pros:

Restored building with an “eclectic” flare. Very clean and well-maintained. Generally quiet. Adequate parking.

Cons:

Expected a breakfast on site (as advertised). Received, instead, an online voucher for a local coffee house that would have covered the cost of 2 coffees.
Billed $70 as a cleaning charge which seemed excessive for a single night stay.
Many emails received with instructions for signing in which had already been done. These became became annoying and obscured the more important information that was needed. There was an online “concierge” service but no direct interaction with anyone. Not very personal or inviting.

2026-01-19 via Nuitee
J
Jonathan couple us
7
It was a nice stay.
Pros:

I liked the design of the hotel. It was very modern and looked nice.

I also enjoyed the gift card to Jaho!

Cons:

The parking lot was extremely small and made me nervous my car was going to get hit.

The people above us were incredibly loud and kept us up alot of the night.

2026-01-19 via Nuitee
Y
Yuan family_with_children ca
10
2026-01-08 via Nuitee
S
Shoko couple us
10
Wonderful.
Pros:

Newly renovated room with very nice decor in historic new England home. Very clean and efficient floor plan. Excellent concierge team who supports remotely.

Cons:

None. I only wish the bathroom sink was a bit bigger.

2026-01-05 via Nuitee
A
Ariana couple us
10
2026-01-03 via Nuitee
J
Jennifer couple us
10
2025-12-29 via Nuitee
J
Jose extended_group us
10
Overall enjoyed our stay, we would come back again.
Pros:

Absolutely loved the water filer and water canister.

Cons:

The tiny sink in our bathroom.

2025-12-23 via Nuitee
H
Heather couple us
8
Quick overnight
Pros:

The contact made through email was seamless and it was easy to communicate. The room was nicely done.

Cons:

Our shower head was not fully threaded to the faucet. There was no sugar substitute for my husband's coffee. The mattress was a little too firm for me.

2025-12-22 via Nuitee
K
Kathleen extended_group us
10
Nice room close to downtown
Pros:

The location was close to downtown- walksble if it wasn’t so cold today. This is an old building that was updated with modern amenities. We stayed in room 3 that was really nice. We really enjoyed the gift card given to us for Jaho for breakfast.

2025-12-09 via Nuitee
G
Gracie solo_traveller us
9
2025-12-03 via Nuitee