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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Family rooms
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Car hire
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Non-smoking throughout
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Private check-in/check-out
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Allergy-free room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Delivered food - securely covered
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Happy hour
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Television in common areas
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Free wired internet
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Internet access
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Reception hall
Review Highlights
Categories
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Property Description
Central Location in Tower Hamlets
Located in the vibrant Tower Hamlets district of London, Shut Eyes offers a convenient stay near Brick Lane. Enjoy free WiFi and a washing machine during your visit, with a private entrance for your comfort.
Modern Amenities and Comfort
Relax in our soundproof family rooms equipped with a flat-screen TV, streaming services, and a well-equipped kitchenette. Freshen up in the walk-in shower with complimentary toiletries and cozy up in the comfortable bed with quality linens.
Delicious Dining and Convenient Services
Indulge in steakhouse cuisine at our family-friendly restaurant, open for both lunch and dinner. Need a car to explore the city? Our car rental service has you covered.
Experience the best of London's East End at Shut Eyes - book now for an unforgettable stay!
This property does not accommodate bachelor(ette) or similar parties.
Location
Guest Reviews
The location for what we needed
Dirty, smelly and noisy. Horrible light
In the most disgusting bathroom. It smelled dirty everywhere and the curtains were badly stained and the window was broken
I like style of the room
Room was a bit dusty . Bathroom and especially shower could be clean . Also smell from the bathroom wasn’t nice …
Buonaa posizione
Disastrous accommodation.
Booking.com should be ashamed to list this place.
Modesty forbids me from describing the true nature of this establishment.
Room did not meet with as described on booking.com website. I didn’t even check in . I requested to return the charges but I was refused
Room was dark and not clean, bedsheet was used, countertop was cracked. It was nowhere close the pictures displayed on booking.com
After 3 Mail still no Invoice for the company!
Good location, good room, good size, nice staff, very clean, issues were attended too :)
Check in was difficult - not self explanatory - could do with some more steps. Had no towels so would recommend that being stated
Nice shower and big TV
The exterior was not very promising and aesthetic
Nothing
Property was nothing like the pictures advertised on booking.com, there was a bad smell lingering around the whole place bedsheets ware dirty
Location
The room smelt of damp, it was very small and in urgent need of a renovation. The bathroom smelt even worse of blocked drains and the smell of the bathroom kept coming into the bedroom at night and made me feel sick. Never coming back here. Also it is very expensive for the quality and I booked a deluxe suite!
I liked the closeness to the busline 26
The apartment is in a shabby narrow street with trash on the pavement. Our room was on the 2nd floor of an old apartment building with a narrow staircase and no elevator, making it very impractical to go with a stroller (we left part of the stroller on the ground floor with others). The bathroom does not have any place to hang towels, and it was unheated, so you need to leave the bathroom door open to let the heat from the bedroom in. There was also a tile separating from the wall in the shower. Also, I found leftovers of rice in the microwave from a previous guest.
The actual value of the apartment shouldn't be above £50 per night for the conditions.
Nothing
It was very noisy. Drilling and banging all day.
I had to buy my own toilet paper.
False advertising. Why show photos of lovely rooms on booking.com, which look nothing like your rooms.
Shower door fell off whilst closing them.
Whole place stinks of food being cooked.
Terrible property. We were due to stay for 4 nights but had to leave after the first night. Unclean and not as described in the details. Missing appliances and there were bugs crawling from under the kitchen cabinets. Very poor/uncomfortable mattress. The host then refused to refund us for the 3 nights that we did not stay.
Location
Add said sleeps 3 people and was deluxe apartments.
This turned out to be double bed with springs poping through and single arm chair that turned into bed ,i had to sleep on this padding was worn and 3 steel bars were popping through got no sleep.
Shower screen was missing cooker did not work handels were missing on kitchen and most doors were held shut by a shoddy repair.
Wall paper in main picture on site was hanging down wall.
I really regaretted, not taking insurance for the first time.And left this site two nights earlier.
Appalling!!
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