Tru By Hilton Gastonia

Hotels
•
Tru by Hilton
8.4 (826 reviews)
534 North New Hope Road , Gastonia , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean accommodations
Friendly staff
Good location
Pool availability
Cons:
Cleanliness issues
Limited breakfast choices
Booking misunderstandings

Categories

Cleanliness
7.89
While many mentioned cleanliness positively, negative comments about hair on floors and other issues affected the score.
Service
9.16
Most reviews highlighted friendly and helpful staff, though some mentioned issues with service during booking.
Location
8.9
The location was frequently praised as perfect and convenient.
Room Quality
7.85
Concerns about bedding arrangements and cleanliness impacted this score.
Amenities
8.38
Decent amenities were often mentioned but some guests expected better options, especially for breakfast.
Value for Money
8.34
Value perception was mixed, with some guests feeling the pricing could be improved given their experiences.
Food and Beverage
7.89
Breakfast was noted as needing more variety, impacting the overall satisfaction.
Overall Experience
8.76
Despite some issues, many guests left satisfied with their overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:13

Property Description

Modern and Comfortable Accommodation
Tru By Hilton Gastonia offers a convenient stay near popular attractions like Bank of America Stadium and Mint Museum of Craft Design. The non-smoking property features air-conditioned rooms with private bathrooms, ensuring a comfortable and relaxing experience for guests.

Convenient Amenities
Each room at Tru By Hilton Gastonia is equipped with a TV and complimentary toiletries, providing guests with essential comforts during their stay. The attentive reception staff is also available to offer helpful tips and guidance about the surrounding area.

Accessible Location
Located just 19 km from Charlotte Douglas International Airport, and within close proximity to NASCAR Hall of Fame and Blumenthal Performing Arts Center, Tru By Hilton Gastonia offers a central and accessible base for exploring the vibrant city of Gastonia.

Book your stay at Tru By Hilton Gastonia for a modern and convenient hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 826 reviews
Cleanliness: 7.89
Service: 9.16
Location: 8.9
Room Quality: 7.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.76
L
Lopez • couple • us
10
2026-04-17 • via Nuitee
R
Reubin • couple • us
6
2026-04-16 • via Nuitee
F
Flowe • solo_traveller • us
4
Pros:

Location

Cons:

Hair in the shower. Beds not comfortable.

2026-04-16 • via Nuitee
R
Rosemary • couple • us
10
2026-04-15 • via Nuitee
J
Jennifer • couple • us
10
N/a
Pros:

Love the location

Cons:

It’s always welcoming the staff is great

2026-04-15 • via Nuitee
B
Boyles • family_with_children • us
10
2026-04-14 • via Nuitee
S
Sandra • couple • us
10
2026-04-13 • via Nuitee
A
Amy • solo_traveller • us
1
Never again
2026-04-13 • via Nuitee
F
Felicia • family_with_children • us
10
2026-04-13 • via Nuitee
A
Amanda • couple • us
7
Pros:

Location

Cons:

A/C in room didn’t work great and the breakfast was very lacking

2026-04-13 • via Nuitee
T
Terence • couple • us
8
2026-04-12 • via Nuitee
M
Mitchell • solo_traveller • us
10
2026-04-11 • via Nuitee
K
Kimberly • couple • us
6
2026-04-11 • via Nuitee
M
Mark • couple • us
10
We always stay here when in the area! Never disappoints!
Pros:

Everything! Location,staff,rooms,breakfast, price.

Cons:

Nothing

2026-04-11 • via Nuitee
N
Nia • couple • us
10
2026-04-11 • via Nuitee
S
Suzie • couple • us
10
Poor communication with Booking. Com the mistakenly canceled our reservation and refused to refund
Pros:

Breakfast was great

Cons:

Replenishment could have quicker

2026-04-08 • via Nuitee
L
Laury • family_with_children • us
6
Pros:

All

2026-04-08 • via Nuitee
S
Sierra • family_with_children • us
10
2026-04-08 • via Nuitee
F
Felipe • couple • us
9
2026-04-07 • via Nuitee
D
Deborah • couple • us
10
Pros:

Clean and convenient. Friendly staff.

Cons:

Nothing

2026-04-06 • via Nuitee