Tru By Hilton Gastonia

Hotels
•
Tru by Hilton
8.4 (969 reviews)
534 North New Hope Road , Gastonia , us
+1 704-671-4400

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Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean accommodations
Friendly staff
Good location
Pool availability
Cons:
Cleanliness issues
Limited breakfast choices
Booking misunderstandings

Categories

Cleanliness
7.89
While many mentioned cleanliness positively, negative comments about hair on floors and other issues affected the score.
Service
9.16
Most reviews highlighted friendly and helpful staff, though some mentioned issues with service during booking.
Location
8.9
The location was frequently praised as perfect and convenient.
Room Quality
7.85
Concerns about bedding arrangements and cleanliness impacted this score.
Amenities
8.38
Decent amenities were often mentioned but some guests expected better options, especially for breakfast.
Value for Money
8.34
Value perception was mixed, with some guests feeling the pricing could be improved given their experiences.
Food and Beverage
7.89
Breakfast was noted as needing more variety, impacting the overall satisfaction.
Overall Experience
8.76
Despite some issues, many guests left satisfied with their overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:13

Property Description

Modern and Comfortable Accommodation
Tru By Hilton Gastonia offers a convenient stay near popular attractions like Bank of America Stadium and Mint Museum of Craft Design. The non-smoking property features air-conditioned rooms with private bathrooms, ensuring a comfortable and relaxing experience for guests.

Convenient Amenities
Each room at Tru By Hilton Gastonia is equipped with a TV and complimentary toiletries, providing guests with essential comforts during their stay. The attentive reception staff is also available to offer helpful tips and guidance about the surrounding area.

Accessible Location
Located just 19 km from Charlotte Douglas International Airport, and within close proximity to NASCAR Hall of Fame and Blumenthal Performing Arts Center, Tru By Hilton Gastonia offers a central and accessible base for exploring the vibrant city of Gastonia.

Book your stay at Tru By Hilton Gastonia for a modern and convenient hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 969 reviews
Cleanliness: 7.89
Service: 9.16
Location: 8.9
Room Quality: 7.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.76
N
Nicole • couple • us
10
2026-08-15 • via Nuitee
P
Pressley • solo_traveller • us
9
Pros:

Breakfast

Cons:

Pool was overflowing

2026-08-14 • via Nuitee
J
Jessica • solo_traveller • us
9
2026-08-13 • via Nuitee
B
Bobbi • couple • us
10
2026-08-12 • via Nuitee
D
Darryl • couple • us
10
Pros:

It was clean

Cons:

Not a lot of parking

2026-08-09 • via Nuitee
N
Nechelle • family_with_children • us
7
2026-08-08 • via Nuitee
C
ciara • family_with_children • us
7
It was OK
Pros:

I like the pool area. I also like the filtered water I like the pool table. And Mr Johnny was a pleasure

Cons:

The second day the staff housekeepers included were not friendly! The housekeeper was so nasty to me I felt unsafe but could not leave because I booked through booking and couldn’t get my money back. The rooms are very small the beds are not queen they are full size

2026-08-03 • via Nuitee
K
Kevin • solo_traveller • us
10
Pros:

Everything was excellent. The room had Everything needed and worked great and what was provided was excellent

Cons:

Nothing stood out as bad or didnt like. Maybe the room could have been bigger but it was adequate

2026-07-25 • via Nuitee
S
sunkyung • solo_traveller • us
9
2026-07-24 • via Nuitee
J
Jason • solo_traveller • us
10
Pros:

Overall, everything was great

Cons:

The shade over the window let in too much light. Was hoping to sleep in a few hours, but it was too bright in the early morning hours.

2026-07-21 • via Nuitee
L
Lourdes • solo_traveller • us
6
2026-07-20 • via Nuitee
D
Demontigny • couple • us
10
Great respite from a long day’s drive
Pros:

Very friendly front desk. Bed was perfect and shower was AMAZING. Perfect place for a quick stop to rest on a long driving trip

2026-07-19 • via Nuitee
B
Bessie • couple • us
10
So much better than the last hotel we stayed in
Pros:

Very clean

2026-07-19 • via Nuitee
S
Sheila • couple • us
8
2026-07-19 • via Nuitee
J
Jerry • couple • us
1
2026-07-17 • via Nuitee
D
Debora • family_with_children • us
9
This is the second time I’ve stayed there, going to a local event. I like the location within 20 minutes of where we’re
Pros:

Good location

Cons:

Didn’t like the beds. For me they were very uncomfortable.

2026-07-15 • via Nuitee
E
Emily • solo_traveller • us
8
Cons:

The shower was not cleaned and had hair in it

2026-07-14 • via Nuitee
R
Rosa Lee • couple • us
10
2026-07-14 • via Nuitee
M
Merle • couple • us
8
All in all, everything was just good , not great,
Cons:

This is a very nice newer property. However there were no USB ports to be found in our room. Breakfast was very basic, only eggs, or cereal. There was a pancake maker but it didn’t work properly.

2026-07-14 • via Nuitee
T
TyChi • family_with_children • us
8
My stay was very comfortable and affordable.
Pros:

Breakfast is always a plus to start your day.
The room was cozy and comfortable.
I love the fact that there’s a pool table to play on.
Shooting pool is a great calm for me.

Cons:

Not being able to control the thermostat.
I sleep better in the cold.

2026-07-13 • via Nuitee